Italian Lakes Cheap Holidays

The only positive was the location: it is near the shuttle bus and not too far from the center. However, the stay itself was very disappointing and far below what we expected from a 4-star property. The room was advertised with a double bed, but we received two unstable single beds pushed together. The mattresses separated easily, making it very uncomfortable to sleep. Bedding was inadequate: single blankets, no proper blanket covers, and unpleasant smells. Towels and sheets required extra payment, which was not clearly disclosed when booking. Wi-Fi also required an extra charge. The bathroom had visible mold in the shower, broken sink and bidet fixtures, and almost no toiletries except one small hand soap. We reported the problems to reception and were told they would be fixed, but nothing meaningful was resolved during our stay. Overall, cleanliness, comfort, amenities, and service were unacceptable.

Everything was fantastic, highly recommend

amazing stay super clean and well maintained hotel in the heart of Como. Wonderful for exploring Como. Great staff!!!!

Small room but a great hotel for exploring Lake Garda.

Stayed four nights with my 14-year old daughter. Amazing hotel in a picturesque location. Lots to do on and off property. Pool, spa, boat rides on the lake and exploring the islands. Great restaurants. Incredible staff who were always friendly and helpful. 10 out of 10.

The positives: - the staff at check-in was great. they helped us arrange transportation for that night and gave recommendations for the area we were going to. - the rooftop restaurant had a beautiful view of the lake - the included amenities were amazing And, the negatives: - we originally booked a king room but was assigned 2 queen. normally fine but we had told reservations in advance that we were traveling with a small child and needed a king. Instead we all had to squeeze into the queen to be sure he wouldn’t fall - the fire alarm went off multiple times during our stay including once at 7am and 3 times in one day, creating a stressful experience especially with a small child - the location. it’s right on the lake and closely between tremezzo and menaggio. on paper, this would be great but the hotel is along busy roads, Ubers are non-existent, taxis very limited. - the concierge is unreliable unless you’re right in front of them. every time we booked transportation over the phone, we were never confident that a ride was really secured. one night we got stuck in a downpour, waiting anxiously for our car and was trying to find a taxi, when the hotel car came unexpectedly. before checkout, we booked a car to the train with guest experience. it wasn’t booked and we had to spend 290euro last minute to just barely make the train. if you are staying on property all the time, it’s a nice hotel with great amenities. otherwise, it doesn’t live up to a luxury experience

We really enjoyed our stay at the property however would have appreciated some water being left in the room to drink during our stay

The only positive was the location: it is near the shuttle bus and not too far from the center. However, the stay itself was very disappointing and far below what we expected from a 4-star property. The room was advertised with a double bed, but we received two unstable single beds pushed together. The mattresses separated easily, making it very uncomfortable to sleep. Bedding was inadequate: single blankets, no proper blanket covers, and unpleasant smells. Towels and sheets required extra payment, which was not clearly disclosed when booking. Wi-Fi also required an extra charge. The bathroom had visible mold in the shower, broken sink and bidet fixtures, and almost no toiletries except one small hand soap. We reported the problems to reception and were told they would be fixed, but nothing meaningful was resolved during our stay. Overall, cleanliness, comfort, amenities, and service were unacceptable.

Everything was fantastic, highly recommend

The only positive was the location: it is near the shuttle bus and not too far from the center. However, the stay itself was very disappointing and far below what we expected from a 4-star property. The room was advertised with a double bed, but we received two unstable single beds pushed together. The mattresses separated easily, making it very uncomfortable to sleep. Bedding was inadequate: single blankets, no proper blanket covers, and unpleasant smells. Towels and sheets required extra payment, which was not clearly disclosed when booking. Wi-Fi also required an extra charge. The bathroom had visible mold in the shower, broken sink and bidet fixtures, and almost no toiletries except one small hand soap. We reported the problems to reception and were told they would be fixed, but nothing meaningful was resolved during our stay. Overall, cleanliness, comfort, amenities, and service were unacceptable.

Everything was fantastic, highly recommend

Great hotel with breakfast included, nice environment and other restaurants nearby. Walking distance to Sirmioni town very chic place full of restaurants and shops, beautiful streets for anytime strolls. Highly recommended.