Luzerner Alps Cheap Holidays

Check in went very well. The hostess, who checked us in was very accommodating and friendly. The rooms were small, but nice. Where the stay fell short was when my wife asked very kindly for a staff member to warm a small gluten free item in their kitchen microwave for about a minute due to my daughter‘s celiac disease. The front desk lady gave us quite a bit of pushback with attitude. With quite a bit of persistence, my wife was able to have her warm the small item.

Staff was very helpful and polite. Access easy to public transport and restaurant

Excellent property. Would stay again. 6 the floor new design rooms facing the lake were awesome

Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.

We enjoyed our stay very much. Everyone was so helpful and there was an entrance to the station/ platforms only few minutes away from the hotel. Our room had a view of Mt. Pilatus and had everything we needed except a kettle to boil water. We also felt that the room was a little bit smaller than we expected. Otherwise, we really liked the convenient location and great breakfast and the spanish dinner at their restaurant.

Excellent property. Would stay again. 6 the floor new design rooms facing the lake were awesome

Staff was very helpful and polite. Access easy to public transport and restaurant

Excellent property. Would stay again. 6 the floor new design rooms facing the lake were awesome

Pro: Balcony room was one of the best I’ve even been to, spacious, clean, and amazing view. Good location, close to the city, yet also in the edge of it where it quiet and peaceful. Con: Required 100 CHF per night deposit, which was not mention on their Expedia page and they promised to update their Expedia page. The hotel offer some excellent lake services (private boat, pedal boat) which was not mentioned, we even asked to different employees at the reception but they were not able to offer what they have, one of the receptionist went to actually look for private boats services from the city instead of offering they have at hotel, we ended up accidentally learning about what they have and asked for it. The hotel can do a lot more by making their guests aware of the special services they already have. Also, one before out check-in we coordinated with the hotel and got a confirmation for a room on the 2nd floor, but upon arrival we got the room on the second floor instead. P.S. the hotel is composed of two building (old and new) our room category was in the new building, which seemed to be better.

Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan.

Check in went very well. The hostess, who checked us in was very accommodating and friendly. The rooms were small, but nice. Where the stay fell short was when my wife asked very kindly for a staff member to warm a small gluten free item in their kitchen microwave for about a minute due to my daughter‘s celiac disease. The front desk lady gave us quite a bit of pushback with attitude. With quite a bit of persistence, my wife was able to have her warm the small item.

Staff was very helpful and polite. Access easy to public transport and restaurant