Title: VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16228709&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # VISIONAPARTMENTS Lucerne Neustadtstrasse Travelers find a central Lucerne base with time-saving conveniences like express check-in, laundry facilities, and easy city connections ## Photo gallery for VISIONAPARTMENTS Lucerne Neustadtstrasse ![Laptop workspace, iron/ironing board, free WiFi, bed sheets - VISIONAPARTMENTS Lucerne Neustadtstrasse (Lucerne)](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/fed7fa0c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - VISIONAPARTMENTS Lucerne Neustadtstrasse (Lucerne)](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/62a6c382.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets - VISIONAPARTMENTS Lucerne Neustadtstrasse (Lucerne)](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/d0cb2984.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Coffee/tea maker, electric kettle - VISIONAPARTMENTS Lucerne Neustadtstrasse (Lucerne)](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/2a4a683a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laptop workspace, iron/ironing board, free WiFi, bed sheets - VISIONAPARTMENTS Lucerne Neustadtstrasse (Lucerne)](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/5a61025f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies VISIONAPARTMENTS Lucerne Neustadtstrasse is centrally located, providing travelers a practical home base. Guests benefit from express check-in/out, on-site laundry, in-room WiFi, and luggage storage for added convenience. ## Reviews 6.8 ## Popular amenities - Free Wi-Fi - Laundry room ## Room options ### Check availability for these dates Tonight [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 5 - Feb 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 7 of 7 rooms ### View all photos for Deluxe Room ![Deluxe Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/2865a8d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Cable channels Laptop workspace - 226 sq ft - Sleeps 1 - 1 Large Single Bed ### View all photos for Studio Apartment Junior ![Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/5a61025f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment Junior ### Highlights Heating Kitchenette Full-sized fridge/freezer Flat-screen TV Hairdryer Private bathroom Microwave Cookware/dishes/utensils - 194 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Studio Apartment Mini ![Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/80d2e901.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Apartment Mini ### Highlights Heating Kitchenette Full-sized fridge/freezer Flat-screen TV Hairdryer Private bathroom Microwave Cookware/dishes/utensils - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room ![Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/78c302c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Cable channels Laptop workspace - 172 sq ft - Sleeps 1 - 1 Large Single Bed ### View all photos for Single Room ![Single Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/5cc6d04c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Cable channels Laptop workspace - 108 sq ft - Sleeps 1 - 1 Large Single Bed ### View all photos for Deluxe Studio ![Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/80d2e901.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Balcony Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Cable channels - 129 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Studio ![Laptop workspace, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16228800/16228709/5a61025f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Balcony Heating Flat-screen TV Hairdryer Private bathroom Electric kettle Coffee/tea maker Cable channels - 194 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-VISIONAPARTMENTS-Lucerne-Neustadtstrasse.h16228709.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLucerne-Hotels-VISIONAPARTMENTS-Lucerne-Neustadtstrasse.h16228709.Hotel-Information) ## About the area Located in Lucerne, VISIONAPARTMENTS Lucerne Neustadtstrasse is in the city centre. Museum Sammlung Rosengart and KKL Lucerne are cultural highlights, and some of the area's attractions include Natur-Museum and Richard Wagner Museum. Sommerrodelbahn Fräkigaudi and Kanuwelt Buochs GmbH are also worth visiting. [Visit our Lucerne travel guide](https://www.expedia.co.uk/Lucerne.dx4477) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.04379%2C8.30845&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R0ECmNkjazCO-q_WpNbPXc42Yq4=) Neustadtstrasse 16, Lucerne, 6003 ### What's nearby - ![Chapel Bridge which includes heritage architecture, landscape views and a bridge](https://images.trvl-media.com/place/6067765/0f45fd2d-6260-4efe-a9b7-0a22ba0140a7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Chapel Bridge 11 min walk \- 0.6 miles - ![View of the city of Lucerne in Switzerland](https://images.trvl-media.com/place/6202993/33847c00-d95c-4670-8395-c99e9034059b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) KKL Lucerne 11 min walk \- 0.6 miles - ![Lucerne, Switzerland, View of historical buildings along riverside](https://images.trvl-media.com/place/6067767/2b102198-ed13-4f94-9d65-d90744bb707a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lucerne Town Hall 12 min walk \- 0.7 miles - ![Pleasure boat with tourists on the lake, view from the side. Lake Lucerne. Swiss.](https://images.trvl-media.com/place/6224475/73b7c9e1-1630-4f0d-809e-3126b5b34634.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Lake Side Promenade 19 min walk \- 1.0 mile - Jesuit Church 9 min walk \- 0.5 miles ### Getting around - Lucerne (QLJ-Lucerne Train Station) 12 min walk - Zurich Airport (ZRH) 58 min drive ### Restaurants - BOLERO Restaurante 4 min walk - Barbes 3 min walk - WOLF Burger & Steak Bar 5 min walk - Jeff's Burger 5 min walk - Kino Capitol 4 min walk ## About this property ### VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel near Chapel Bridge VISIONAPARTMENTS Lucerne Neustadtstrasse provides laundry facilities and more. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Express check-out, express check-in and multilingual staff - Smoke-free property and a lift - Guest reviews speak well of the overall condition Room features All 60 rooms include comforts such as laptop-friendly workspaces, in addition to amenities such as free WiFi. Extra amenities include: - Bathrooms with showers and free toiletries - 30-inch flat-screen TVs with premium channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, soundproofing](https://images.trvl-media.com/lodging/14000000/13450000/13441300/13441227/36eddb7f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Luzern City Lucerne - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 7.8 Good 1,089 reviews £78 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=13441227&PinnedHotelID=13441227&HadPinnedHotel=true®ionId=-1&adults=2) ![Lake view](https://images.trvl-media.com/lodging/91000000/90640000/90631600/90631584/d5ca5cf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Europe Lucerne - Breakfast included - Free Wi-Fi - Restaurant - Parking available 8.4 Very good 90 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=90631584&PinnedHotelID=90631584&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/10000000/9300000/9296600/9296580/57e576ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CHÄRNSMATT Gasthof & Spielparadies Rothenburg - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 324 reviews £115 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=9296580&PinnedHotelID=9296580&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/105000000/104080000/104076400/104076371/d2a5dbc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Young Backpackers Homestay Kriens - Pool - Free Wi-Fi - Parking available - Business services 10 Exceptional 8 reviews £100 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=104076371&PinnedHotelID=104076371&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15260000/15256700/15256666/1dcf9a6a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Youth Hostel Luzern Lucerne - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 199 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=15256666&PinnedHotelID=15256666&HadPinnedHotel=true®ionId=-1&adults=2) ![Free buffet breakfast on weekdays ](https://images.trvl-media.com/lodging/30000000/29880000/29874300/29874288/53b7e22f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Luzern - Kriens by IHG Kriens - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 8.8 Excellent 582 reviews £103 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=29874288&PinnedHotelID=29874288&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/10000000/9820000/9815900/9815846/0329b84b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Businesshotel LUX Emmen - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.4 Very good 438 reviews £109 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=9815846&PinnedHotelID=9815846&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/77000000/76830000/76824600/76824553/214c8aa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lubo - self check-in Old Town Lucerne - Pet-friendly - Free Wi-Fi - Air-conditioning - Housekeeping 8.4 Very good 400 reviews £106 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=76824553&PinnedHotelID=76824553&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/490000/483100/483085/13320484.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Luzern Kriens Kriens - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.0 Very good 458 reviews £82 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=483085&PinnedHotelID=483085&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/130000/129700/129621/553eed88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Luzern - Neuenkirch by IHG Neuenkirch - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.2 Very good 860 reviews £93 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=129621&PinnedHotelID=129621&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=16228709&PinnedHotelID=16228709&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16228709,13441227,90631584,9296580,104076371) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities ### Guest services - Housekeeping (weekly) - Multilingual staff ### Accessibility - Lift ### More - 1 building - 6 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 30-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Heating - Iron/ironing board - Laptop workspace ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Express check-out available ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age. - Tourism fee: CHF 2.50 per person, per night - Resort fee: CHF 1 per person, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Hotel Fox Luzern Hotel Fox VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel VISIONAPARTMENTS Lucerne Neustadtstrasse Lucerne VISIONAPARTMENTS Lucerne Neustadtstrasse Hotel Lucerne ## Frequently asked questions ### Is VISIONAPARTMENTS Lucerne Neustadtstrasse pet-friendly? ### How much is parking at VISIONAPARTMENTS Lucerne Neustadtstrasse? ### What time is check-in at VISIONAPARTMENTS Lucerne Neustadtstrasse? ### What time is check-out at VISIONAPARTMENTS Lucerne Neustadtstrasse? ### Where is VISIONAPARTMENTS Lucerne Neustadtstrasse located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## VISIONAPARTMENTS Lucerne Neustadtstrasse Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.0 Location ### 7.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 120 8 - Good 282 6 - Okay 170 4 - Poor 93 2 - Terrible 79 ## Reviews ### 6/10 Okay #### Joshua 1 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Property was in a great location. Perfect for travelers The property is very small. Online is a bit deceiving, it has just a foot or 2 of walkable space. If you are traveling alone and not planning on staying inside much, this is perfect. If you need a workspace or sitting spot, this may not be the best suitable spot. Other than the space, I have no complaints at all ##### Joshua Stayed 3 nights in Dec 2025 ### 8/10 Good #### Sean 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I never did check out the laundry set up but it was located really close to everything and anything. Especially the station which was relieving. The room was clean, a bit tight for two adults but we managed. I did fix the tv in there, it somehow never got plugged in but it was an easy fix. And y’all are quick to respond to questions which was relieving when I got waylaid on the way there. ##### Sean Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Anita 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean room but extremely small. Looked like they tried to use every inch of space available. We booked this last minute and had good response from the team for a convenient check in. Train noises stop at night so we slept fine. This might be a problem for light sleepers as the trains are loud at 5am. ##### Anita Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Julie 1 Oct 2025 This hotel is clean and the room was small but well organized. There is a closet with shelves but no where to hang clothes. The biggest drawback was the location. The hotel is right next to the train station so you need to be a really sound sleeper in order to stay here because the sound of trains breaking is a very high pitched sound of metal scraping against metal. ##### Julie Stayed 9 nights in Sep 2025 ### 6/10 Okay #### Ania 25 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The apartment is quite small but clean and they managed to use every spot. Thankfully the windows are thick! The noise from the trains below is constant and a lot. With the windows closed only hear a few really loud ones. There needs to be some hooks in the shower as there is nowhere to hang a towel. The location is aprox 10 min walk to train station and convenient to town centre ##### Ania Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Aidan Zayn 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Small but got all that u need first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below. ##### Aidan Zayn Stayed 2 nights in Oct 2023 ### 8/10 Good #### Keli 24 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised. ##### Keli ### 6/10 Okay #### Verified traveller 2 Jun 2025 Liked: Cleanliness Disliked: Room comfort #### Not the greatest experience Pros: Staff was responsive to emails. Room was clean. Cons: The info provided on hotels.com states that (1) customers would receive a secure link to upload ID for check-in, but I didn't receive the link until I emailed a week prior to my arrival date; (2) customers can receive special access instructions if checking in outside of regular check-in hours, but I didn't receive any special access instructions even after a few inquiries. The email stated that I would receive the access code the day of my arrival. At 9:30 a.m. on the day of my arrival, I still had not received any access code. So I had to email to follow up. They responded within 3 hours but there was no mention of checking in at irregular hours. So I waited until the regular check-in hours. A few items (shower head holder, kitchenette faucet, sound bar anchor) were not securely attached. The welcome guide in the room suggests customers to email them, so I did so that I wouldn't be held responsible in case anything happened. It also asked us to check against their inventory list, but I didn't see the inventory list until after I emailed. There was no/poor AC/ventilation. The room was so warm that we had to open the window to sleep. But because it was so close to the train station and there was a train every 3-4 minutes, we eventually had to close the window. But the room was so hot with the window closed, meaning we couldn't sleep one way or the other. Room was small but we were aware and could handle that. ##### Verified traveller Stayed 3 nights in May 2025 ### 8/10 Good #### Kelly 15 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Compact but well equipped micro studio ##### Kelly Stayed 3 nights in Oct 2025 ### 6/10 Okay #### Vincent 23 Sept 2025 Disliked: Staff & service, property conditions & facilities, room comfort Very basic no thrill room ##### Vincent Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Shailesh 26 Jul 2025 Disliked: Staff & service, property conditions & facilities We ##### Shailesh Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Adele 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything I needed. Really convenient and useful kitchenette and laundry. It was very hot so a cooling unit would be useful rather than just a fan. ##### Adele Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Robert 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only loud trains but all Great ##### Robert Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Livia 17 Jun 2025 noisy ##### Livia Stayed 5 nights in Jun 2025 ### 4/10 Poor #### Marine 18 Jun 2025 Liked: Cleanliness Disliked: Staff & service, room comfort #### Expensive and loud Extremely expensive for the place - far from the city center and have constant and loud train noise. ##### Marine Stayed 2 nights in Jun 2025 ### 4/10 Poor #### steen 12 Oct 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Small, noisy and worn Appartment to small for 2 grown up people. A/C did not work and window could not stop the noise from constant train. Got new , larger room but still no A/C , window could not close properly (=no noise reduction.) foot panel ruined by water from Bath. Soundbar from larger screen without function. Extra cost for everything ##### steen Stayed 3 nights in Sep 2025 ### 2/10 Terrible #### Robert 10 Jun 2025 Liked: Cleanliness Disliked: Staff & service, room comfort #### Avoid Vision Switzerland Our room was situated above the train tracks. We heard trains all day and night. The room was so hot we couldn't close the window to block the sound. ##### Robert Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Cathy 24 Sept 2025 Liked: Cleanliness, property conditions & facilities #### Never again No fresh air in room. Couldn’t open windows d/t 3/4 trains per hour and construction workers using jack hammer. Safe at night but very dark walk from train station. Couldn’t drain bathroom sink . Tower fan is a joke, more air from blowing out a candle. Didn’t know about turning on main switch. When person came over didn’t give me time to answer door. Just barged in. ##### Cathy Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Kylie 4 Jun 2025 Liked: Cleanliness Disliked: Staff & service We were in the corner of the apartment and it was so hot (no AC). It was so loud even with the windows closed from the trains. We wanted to keep the window open though because it was so hot in the room. ##### Kylie Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Eslam 8 Jan 2025 Disliked: Cleanliness, staff & service the room was so tiny ##### Eslam Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Erick 28 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The walls are dirty, the AC did not work. The curtains were dirty. The noise from the trains is really bad. ##### Erick Stayed 2 nights in May 2025 ### 8/10 Good #### Vincent 23 May 2025 Liked: Staff & service, property conditions & facilities It was convenient as a last minute booking. Very close to the tram stop. Has accessibility lift for luggage going up the stairs, and lifts. Can get a bit noisy during the late afternoon and night, many people out in the corridors, but otherwise value for money. The staff wouldn't give us the full room we booked at the start but they managed to fix the problem in the end. There were broken hooks on some of the beds and had limited coat hangers. ##### Vincent Stayed 2 nights in May 2025 ### 8/10 Good #### Kyuyoung 17 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean ##### Kyuyoung Stayed 2 nights in May 2024 ### 2/10 Terrible #### Daniel 22 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay away from this place. There is no AC in the rooms, only a regular ventilation system which is useless, making it extremely hot inside. Located 5 meters from the railroad so extremely noisy too. The worst part by far was the amount of bed bugs. Before going to bed they were already crawling on pillows and quilt. Had to leave the place in the middle of the night to find another accommodation. ![](https://a.travel-assets.com/ugc/hotel-reviews/e46fa42f-8052-46c4-8210-482af712dc7a-1750611822711.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/20fdf6c9-67e5-4532-866d-3228b7964982-1750611823325.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Eliane 9 Sept 2024 Liked: Cleanliness Very small but central, close to station so loud from the trains. 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