Pakistan Cheap Holidays

Breakfast was fresh and staff were amazing

Great place and staff.. very helpful with everything

Overall a great place to relax and spend some quality time with the family in Karachi. The place is peaceful, quiet, clean, tidy and not so crowded for Karachi. Water parks were well maintained although some of the facilities were not there at all but mentioned on their website and their map. A couple of restaurants were also closed for good. Overall services were great by the lower grade staff (room cleaners, waiters, luggage helpers and restaurant staff) but the staff at the reception and reservation management were terrible. I had the worst experience of my life at the check-in when they asked me to pay extra for my 6 yr old, though I paid online already for a room of 4 (2 adults, 2 children) and I explained it to them that Expedia suggests the rooms based on the no. of guests and their ages and also showed them my reservation confirmation but they said that Expedia only paid them for 2 adults. I was about to leave the hotel at check-in and call Expedia to complain but they decided to make my son 'Complimentary' although I had paid in advance for the whole family for 2 nights...Be aware of this scam!

The house keeping was lacking. For two despite telling the floor staff multiple times I had call the mail office and then every thing was done promptly. The hotel agent who met me at the airport was excellent. His name was Mujtaba . Exceptional care when I arrive and when I was leaving beyond words.

nice stay, it was our 3rd time staying here, great as always

Breakfast menu was awesome. Staff was very helpful.

nice stay, it was our 3rd time staying here, great as always