South Korea Casino Holidays

The staff was not helpful when I needed to use the lounge and housekeeping doesn't clean the rooms well.

Always nice to staying this hotel.

Airport shuttle is very convenient. In-house restaurant was good. Comfortable rooms. Altogether a good experience.

It is a fantastic location, and the room was very clean. The staff were excellent and there were plenty of staff who were well trained. They spoke English well. The buffet was great, and there were plenty of variety. The taste was 4/5. My room had the city view, and it was excellent. The pool, and gym were excellent. In the lobby, I wish there were more comfortable chairs. In order to sit in the comfortable chair area in the lobby area, you have to buy a drink. I felt you are being nickel and dimed for everything despite, hotel putting great effort to appear 5 stars. Also, I wish the bakery had greater selection. Overall, great hotel, but I felt hotel lacked the warm and cozy feeling. It certainly wasn't the staff; it was just vibe hotel gave off. Maybe it is Gangnam thing.

The staff was not helpful when I needed to use the lounge and housekeeping doesn't clean the rooms well.

Always nice to staying this hotel.

it has a full shower, it is located in a flat on the 11th floor you do not interact with staff you enter with a code, it is so convenient and close to Incheon airport, the cost is low and fair, I am very happy. There is a convenience store at the first floor that is nice to have available.

The staff was very helpful and patient with us. They helped us navigate the area as well as helped us order a taxi to and from the hotel the place was very clean and the amenities were of high quality.