Title: Lotte Hotel Busan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=199832&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lotte Hotel Busan Luxury hotel connected to the convention centre in Busan with 4 restaurants ## Photo gallery for Lotte Hotel Busan ![Indoor pool, outdoor pool, pool cabanas (surcharge), lifeguards on site - Lotte Hotel Busan (Busan)](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/76627771.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (KRW 67000 per person) - Lotte Hotel Busan (Busan)](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/9ea31bd5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Lotte Hotel Busan (Busan)](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/ecc1e932.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe family twin room (free use of swimming pool for 2 people) | Premium bedding, down duvets, minibar, in-room safe - Lotte Hotel Busan (Busan)](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/0bb39f5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - Lotte Hotel Busan (Busan)](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/5fd57310.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lotte Hotel Busan combines comfort and convenience with a shopping mall and coffee shop. Enjoy Japanese cuisine at one of four restaurants or relax with a massage at 호텔 사우나. The hotel offers high-speed WiFi, dry cleaning, and car rentals. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Pool £102 includes taxes & fees 12 Jan - 13 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=199832&PinnedHotelID=199832&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Junior Suite, 1 Double Bed (King) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/ade32919.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Double Bed (King) ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 570 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/a879f917.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.8 Exceptional 12 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 363 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Family Twin Room (Deluxe) ![City view](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/cec77e64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Twin Room (Deluxe) 9.2 Wonderful 15 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 363 sq ft - City view - Sleeps 3 - 1 Single Bed and 1 Queen Bed ### View all photos for Superior Double Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/87770e26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 9 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 355 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Superior Twin Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/7565a8e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room 9.0 Wonderful 22 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 334 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room ![City view](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/cec77e64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 9.4 Exceptional 13 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 363 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Premier Double Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/b404fac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Double Room 9.2 Wonderful 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 363 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Premier Twin Room ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/a7d0f351.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Twin Room 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 363 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Club Room, 1 King Bed (Deluxe) ![City view](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/7605a3f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed (Deluxe) 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 412 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Club Twin Room (Deluxe) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/a0e13ed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Twin Room (Deluxe) 8.0 Very good 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 398 sq ft - City view - Sleeps 2 - 2 Single Beds ### View all photos for Club Room, 1 Double Bed (Premier) ![City view](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/96ca912f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 Double Bed (Premier) ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 522 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite, 1 Double Bed (Family) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/3ff0dd42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Double Bed (Family) ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 560 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Suite (Family Twin) ![Deluxe Suite (Family Twin) | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/200000/199900/199832/8c40ab39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite (Family Twin) ### Highlights Individually furnished Individually decorated Air conditioning Fridge LCD TV Pillow menu Down duvet Blackout curtains - 746 sq ft - City view - Sleeps 3 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBusan-Hotels-Lotte-Hotel-Busan.h199832.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBusan-Hotels-Lotte-Hotel-Busan.h199832.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.15758%2C129.05590&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V34uxIjiBv6DD--xpt6zjqMTfLE=) 772, Gaya-daero, Busanjin-gu, Busan, Busan, 614-030 #### What's nearby - Seomyeon Medical Street \- 1 min walk \- 0.0 miles - Lotte Department Store Busan Main Branch \- 1 min walk \- 0.1 miles - Seven Luck Casino \- 1 min walk \- 0.1 miles - Seomyeon Street \- 3 min walk \- 0.2 miles - Bujeon Market \- 10 min walk \- 0.5 miles #### Getting around - Seomyeon Station - 4 min walk - Busan Bujeon Station - 13 min walk - Busan (PUS-Gimhae) - 25 min drive #### Restaurants - ‪번영횟집 - ‬1 min walk - ‪도림 - ‬1 min walk - ‪INTHEMASS SEASONS - ‬1 min walk - ‪Paris Baguette - ‬1 min walk - ‪쏘렌토 롯데백화점 부산저ㅁ - ‬1 min walk ## About this property ### Lotte Hotel Busan Luxury hotel near Nampodong Street Located close to Gwangalli Beach and Gukje Market, Lotte Hotel Busan provides a casino, a shopping centre on-site and a coffee shop/cafe. Hit the jackpot at this hotel with amenities such as 105 slot machines and 42 casino gaming tables. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. Additional perks include: - An indoor pool and an outdoor pool, along with cabanas and a lifeguard on site - Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge) - Multilingual staff, a 24-hour front desk and a front desk safe - Wedding services, 1 meeting room and free newspapers - Guest reviews speak highly of the helpful staff and proximity to shopping Room features All 650 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Bathrooms with deep-soaking baths and bidets - 43-inch LCD TVs with cable channels - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Couples treatment room(s), sauna, hot springs/mineral springs](https://images.trvl-media.com/lodging/1000000/800000/793900/793876/bebc7068.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise Hotel Busan Haeundae - Pool - Spa - Kids pool - Parking included 9.4 Exceptional 1,447 reviews £125 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=793876&PinnedHotelID=793876&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/104000000/103200000/103196400/103196381/49b88a1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 HAEUNDAE by LOTTE HOTELS Haeundae - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,147 reviews £70 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=103196381&PinnedHotelID=103196381&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/55000000/54510000/54509800/54509722/26ae0281.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Josun Busan Haeundae - 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5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=5801054&PinnedHotelID=5801054&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99370000/99369600/99369582/1ab72d32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Busan Ijin Seo - Pool - Kids pool - Parking included - Free WiFi 9.6 Exceptional 260 reviews £100 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=99369582&PinnedHotelID=99369582&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/20000/16300/16221/468c2e35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Josun Busan Haeundae - Pool - Kids pool - Free WiFi - Restaurant 9.2 Wonderful 1,003 reviews £127 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16221&PinnedHotelID=16221&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/18000000/17510000/17507600/17507595/421813a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SOLARIA NISHITETSU HOTEL Busan Seomyeon - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,001 reviews £74 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=17507595&PinnedHotelID=17507595&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Train station pick-up shuttle (surcharge) - Valet parking on site (KRW 25,000 per stay) - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KRW 67,000 for adults and KRW 35,000 for children - 2 bars/lounges - 4 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - La Seine - Momoyama - Mugunghwa - The Lounge & BAR - Toh Lim ### Things to do - 105 slot machines - 2 hot tubs - 42 gaming tables - Casino (27,502 square foot of space) - Children's pool - Full-service spa - Golf driving range - Health club - Indoor pool - Outdoor pool - Sauna - Shopping centre - TV in common areas ### Family friendly - Children's pool - In-room refrigerator - Indoor pool - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Pool cabanas (surcharge) ### Full-service spa - Couples treatment rooms - In-room massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Braille/raised signage - Doorbell and phone notification - Lift - Thin carpet in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 1 building - 43 floors - Banquet hall - Built in 1997 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Bidet - Deep soaking bathtub - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 43-inch LCD TV with cable channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Desk chair - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 19 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property's indoor and outdoor swimming pools are closed daily 10-minute break from 50 minutes to the hour of every hour. ### Renovations and closures The following facilities or services will be unavailable from December 17 2025 to December 17 2025 (dates subject to change): - Fitness facilities - Golf course - Sauna - Spa ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KRW 60500.0 per day. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately KRW 67000 for adults and from KRW 35000 for children - Airport shuttle fee: KRW 66000 per room (one-way) - Airport shuttle fee per child: KRW 66000 (one-way) - Valet parking fee: KRW 25000.00 per stay - Rollaway bed fee: KRW 60500.0 per day - Pool fee: KRW 30000 per stay - Spa fee: KRW 25000 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is property policy that children under 3 years old must wear waterproof nappies in the swimming pool. This property requires guests to wear swim caps in the pool. Swim caps are available on-site with KRW 10,000. For the comfort of guests using the swimming pool, this property does not permit guests with visible tattoos to use the facilities. Guests may use pool if tattoos are fully covered. Guests should note that the fitness facility and the all-season heated pool are closed the 4th Wednesday of every month. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 8:00 PM Guests under 16 years old are not allowed in the health club or fitness facility Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Busan Hotel Lotte Busan Lotte Busan Lotte Hotel Hotel Busan Lotte Hotel Lotte Busan Lotte Busan Lotte Busan Hotel Lotte Hotel Busan Lotte Hotel Lotte Hotel Busan Hotel Lotte Hotel Busan Busan Lotte Hotel Busan Hotel Busan ## Frequently asked questions ### Does Lotte Hotel Busan have a pool? ### How much does it cost to stay at Lotte Hotel Busan? ### Is Lotte Hotel Busan pet-friendly? ### How much is parking at Lotte Hotel Busan? ### What time is check-in at Lotte Hotel Busan? ### What time is check-out at Lotte Hotel Busan? ### Does Lotte Hotel Busan provide a shuttle to the airport? ### Where is Lotte Hotel Busan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Lotte Hotel Busan Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1,483 8 - Good 407 6 - Okay 96 4 - Poor 41 2 - Terrible 31 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Cathy 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beds were really comfortable and room size was ok for two people. ![](https://a.travel-assets.com/ugc/hotel-reviews/a01413c2-d326-4a87-8701-6a28b3a7b313-1764475630549.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26f36a4e-74b8-4096-91a6-c79758d929bb-1764475630944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7c47b6ed-ae5d-4042-b3ee-5ca60f7c16a6-1764475631204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cathy Stayed 3 nights in Oct 2025 ### 8/10 Good #### Vivian 30 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location with mall below and market in the area. Lots of food options. ##### Vivian Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Esther 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location, excellent breakfast. ##### Esther Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Matthew 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the stay here at Lotte, all facilities and services were great ##### Matthew Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Dmitry 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Lounge definitely worth the price. ##### Dmitry Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Joshu 6 Nov 2025 Liked: Cleanliness, property conditions & facilities The staff are very friendly attentive, the rooms and hotel are spotless, and the overall experience is very comfortable. ##### Joshu Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Brian 6 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff very friendly and housekeeping are very responsive. Lobby can get pretty busy and it is nice being connected to a department mall with a grocery/deli in the basement. The perfume used in the hotel though was pretty strong in the hallways. ##### Brian Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ramesh 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Ramesh Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### YOSHINORI 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities all perfect ##### YOSHINORI Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Brian 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lounge was the perfect place to take a break from a busy trip in Busan! ##### Brian Stayed 3 nights in Sep 2025 ### 8/10 Good #### Craig 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice - but check package to see what’s included with room. ##### Craig Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Yesenia 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really pretty! ##### Yesenia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Selena 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was so attentive and welcoming. Rooms were clean and spacious. ##### Selena Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Teresa 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect hotel for traveling foreigners. I wish I could give this hotel six stars. Check-in staff were able to speak English very well and were eager to store bags since room was not ready. Clean hotel room and common areas including the department store. The breakfast buffet and the downstairs bakery was delicious and high quality. I didn’t use the pool, gym or spa. I will definitely stay here again in the future. Excellent service! ##### Teresa Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Rylee 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was top tier professionalism. Area was very convenient to go to places. ##### Rylee Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Timothy 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved this hotel and the people here. Thank you for an amazing room and an amazing time. ##### Timothy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Marcel 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect. Super friendly staff. It was a great stay. ##### Marcel Stayed 10 nights in Sep 2025 ### 10/10 Excellent #### Allison 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing experience ##### Allison Stayed 2 nights in Sep 2025 ### 8/10 Good #### Verified traveller 10 Oct 2025 Liked: Cleanliness, staff & service, amenities The hotel is beautiful and the staff were excellent. The location was great for us, close to public transport and food options. The room was fine with enough storage and was quiet, but it was slightly old looking and needed refreshed. Breakfast was really good! ##### Verified traveller Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### RAJA 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent place to stay ##### RAJA Stayed 1 night in Jun 2025 ### 8/10 Good #### Yasuji 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best place to stay in Busan ##### Yasuji Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### KIRIKO 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed everything from food, shopping, casino and swimming pool at this hotel. "Every scene was great, and I would like to stay here again." I want to come with my family next time ##### KIRIKO Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### DAVID 20 Sept 2025 Brilliant sauna ##### DAVID Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### samuel 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel ##### samuel Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Naoko 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel placed very convenient area. ##### Naoko Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [The Shilla Seoul](https://www.expedia.co.uk/Seoul-Hotels-The-Shilla-Seoul.h15031.Hotel-Information) > > [Josun Palace, a Luxury Collection Hotel, Seoul Gangnam](https://www.expedia.co.uk/Seoul-Hotels-Josun-Palace.h4871.Hotel-Information) > > [Amanti Hotel Seoul Hongdae](https://www.expedia.co.uk/Seoul-Hotels-Amanti-Hotel-Seoul.h15285451.Hotel-Information) > > [N285 Hotel Insadong](https://www.expedia.co.uk/Seoul-Hotels-N285HOTEL-INSADONG.h88430378.Hotel-Information) > > [L7 HONGDAE by LOTTE HOTELS](https://www.expedia.co.uk/Seoul-Hotels-L7-Hongdae-By-LOTTE.h22318672.Hotel-Information) > > [Lotte Hotel Seoul](https://www.expedia.co.uk/Seoul-Hotels-Lotte-Hotel-Seoul.h445260.Hotel-Information) > > [UH Suite The Seoul](https://www.expedia.co.uk/Seoul-Hotels-UH-Suite-The-Seoul.h65308835.Hotel-Information) > > [Fairfield by Marriott Seoul](https://www.expedia.co.uk/Seoul-Hotels-Fairfield-By-Marriott-Seoul.h23687046.Hotel-Information) > > [Four Seasons Hotel Seoul](https://www.expedia.co.uk/Seoul-Hotels-Four-Seasons-Hotel-Seoul.h11918302.Hotel-Information) > > [Grand Hyatt Seoul](https://www.expedia.co.uk/Seoul-Hotels-Grand-Hyatt-Seoul.h21727.Hotel-Information) > > [Signiel Seoul](https://www.expedia.co.uk/Seoul-Hotels-Signiel-Seoul.h18060379.Hotel-Information) > > [JW Marriott Hotel Seoul](https://www.expedia.co.uk/Seoul-Hotels-JW-Marriott-Hotel-Seoul.h481269.Hotel-Information) > > [ENA Suite Hotel Namdaemun](https://www.expedia.co.uk/Seoul-Hotels-ENA-Suite-Hotel-Namdaemun.h21518483.Hotel-Information) > > [Four Points by Sheraton Josun, Seoul Station](https://www.expedia.co.uk/Seoul-Hotels-Four-Points-By-Sheraton-Josun.h10554498.Hotel-Information) > > [Hotel Venue G](https://www.expedia.co.uk/Seoul-Hotels-Hotel-Venue-G.h13446287.Hotel-Information) > > [Mondrian Seoul Itaewon](https://www.expedia.co.uk/Seoul-Hotels-Mondrian-Seoul-Itaewon.h55294221.Hotel-Information) > > [Shilla Stay Seodaemun Seoul Station](https://www.expedia.co.uk/Seoul-Hotels-Shilla-Stay-Seodaemun-Seoul-Station.h9616679.Hotel-Information) > > [Seoul Loft Apartments - SLA 7 Night Minimum](https://www.expedia.co.uk/Seoul-Hotels-SLA-Seoul-Loft-Apartments.h5662180.Hotel-Information) > > [Hotel Thomas Myeongdong](https://www.expedia.co.uk/Seoul-Hotels-Hotel-Thomas-Myeongdong.h21873198.Hotel-Information) > > [IBC Hotel](https://www.expedia.co.uk/Seoul-Hotels-IBC-HOTEL.h13335342.Hotel-Information) > > [NINE TREE BY PARNAS SEOUL MYEONDONG 2](https://www.expedia.co.uk/Seoul-Hotels-Nine-Tree-Premier-Hotel-Myeongdong-2.h17447885.Hotel-Information) > > [G2 Hotel Myeongdong](https://www.expedia.co.uk/Seoul-Hotels-G2-Hotel-Myeongdong.h17918478.Hotel-Information) > > [Kolon Seacloud Hotel](https://www.expedia.co.uk/Busan-Hotels-Kolon-Seacloud-Hotel.h16526664.Hotel-Information) > > [Grand InterContinental Seoul Parnas by IHG](https://www.expedia.co.uk/Seoul-Hotels-Grand-InterContinental-Seoul-Parnas.h22529.Hotel-Information) > > [Incheon Airport Transit Hotel - Terminal 2](https://www.expedia.co.uk/Incheon-Hotels-Incheon-Airport-Transit-Hotel.h21592487.Hotel-Information) > > [Hotel President](https://www.expedia.co.uk/Seoul-Hotels-Hotel-President.h9725952.Hotel-Information) > > [THE PLAZA Seoul, Autograph Collection](https://www.expedia.co.uk/Seoul-Hotels-THE-PLAZA-Seoul.h524476.Hotel-Information) > > [Novotel Ambassador Seoul Dongdaemun Hotels & Residences](https://www.expedia.co.uk/Seoul-Hotels-Novotel-Ambassador-Seoul-Dongdaemun-Hotels-Residences.h23489421.Hotel-Information) > > [AC Hotel by Marriott Seoul Gangnam](https://www.expedia.co.uk/Seoul-Hotels-AC-Hotel-Seoul-Gangnam.h5156064.Hotel-Information)