West Dorset District Adventure Holidays

Room was recently renovated and comfortable but a proper chair would have been appreciated. The fact that there was no space for a small desk and chair will give you a sense of the small size of the room.

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.

Great room, even though the price was a bit high. I asked for a handicap, friendly room. Even though there was an elevator to the third floor, there are still steps involved, which was not easy.

Very walkable area with the Dao being the best hotel in the Shepherd Bush community. Great shopping with the Westfield Mall being only a 5 minute walk. We were moved to another room because the first room AC went out. Hotel staff promptly moved us to a comfy room with great AC.

We really enjoyed our stay. All the staff were friendly and helpful. We arrived before 3pm check in and our room was ready so we were able to check in early. The rooms are spacious and clean, and nice and quiet. The restaurant where breakfast was served was amazing. Fantastic choice. It’s location is perfect for exploring London, and very good value for money we though

The doormen were wonderful. The front desk staff were not.

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.

Reception staff more than welcoming and friendly. They went above and beyond. Great location.

Room was recently renovated and comfortable but a proper chair would have been appreciated. The fact that there was no space for a small desk and chair will give you a sense of the small size of the room.

Great room, even though the price was a bit high. I asked for a handicap, friendly room. Even though there was an elevator to the third floor, there are still steps involved, which was not easy.

Liked free coffee, tea, water in lobby. Nice terrace area with tables in front of the hotel was relaxing & quiet. Room was very clean and ac worked well. Bed was comfortable & bathroom was decent. Convenient for Covent Garden, restaurants, shopping & theatres. Disliked that some rooms were in the basement or had a window onto a narrow dark shaft. This was not made clear on Expedia nor on the hotel website. Price seemed high for that type of room. Staff were helpful when room with actual window with daylight was requested. Photos of bar & restaurant are not part of the hotel lobby but situated in a different building accessed via a corridor.

The manager gave me a complimentary breakfast on my last morning and on my first morning I was able to go to my room as soon as I checked in - at 8 a.m.!

Excellent all around

The property itself is nice but the rooms are not; the junior suite I stayed in was dingy with no view which made it feel dark, dreary and dilapidated.