Colombia Adventure Holidays

Todo ok. Solo el mesero John le falta calidad de servicio hacia el cliente.

Clean Room, I was not offer a ocean view, I did not use the spa

Excellent service I give 11/10 I loved it peaceful, clean, people very helpful.. I love zoo view !!

Great stay — the location, the room layout and amenities, the restaurant, the bar, all the cozy, well designed places to meet with people. The best part was the service and the various musicians the hotel invited to play in the lobby. The breakfast buffet was wonderful as well. I would re moment this place to any type of traveler. We plan to return and stay here again.

Super immaculate. A lot to do with kids. My room B6-205 had the perfect view! Left the hotel to the Centro. Super safe.

Excellent service I give 11/10 I loved it peaceful, clean, people very helpful.. I love zoo view !!

The place was extremely old. Private room was not even worth $10. Dirty and misrepresent by pictures. Worst part BIG MOLD on the wall. It was only a bed in a space . Do not stay there at any cost.

This has been a hard one for us and we’ve been really trying to put it all together. We didn’t like having to sign a lot of paperwork upon check-in. Also, if you have lost your key or a towel, they charge you things get lost by mistakes. Sometimes the room was absolutely very nice management treats. Their employees awful. I saw more than once of them treating them terribly. We are accused of smoking. We both don’t smoke, so I think they wanted to charge us more money, so basically upon checking, we felt like we were entering the convent not a relaxing vacation. Also, there was no music by the pool. The manager lives on property and I overheard that it bothers him. I guess the guest don’t count. We really wanted to love this hotel, but we just couldn’t.

Wonderful place, staff is very nice.