Xitou Monster Village Adults Only Holidays

Nice breakfast and very clean

Excellent service. Water pressure good in the shower. Bed comfortable. Everywhere was clean. Good location close to MRT with lots of restaurants nearby.

This is excellent hotel to stay

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

Hi Arrived in the hotel at 5 am, I asked for a half day early check in but was quoted a full day rate. They did offer me a 75% rate for a 9 am check in. I came back to the hotel around 8 am and asked if I was allowed in, the front desk crew has now changed and offered me a 50% day rate which I gladly accepted. After getting into my room, the front desk called me to rescind the 50% rate and changed it back to 75%. I was tired and did not want to complain too much I thought this was really not professional and customer oriented move.

Le palais restaurant isn’t what a Michelin 3 stars restaurant should be - out of items, no advanced notification of notable pre-order items, tables placed too close to each others, captain missing item ordered, argue with guest. Not a good experience for any restaurant let alone a highest Michelin rated establishment. What a shame this place awarded such pedigree. As for the hotel, room, and the restaurant, cheap materials thru out masked by dark ambient. Fake 5 stars. Do not recommend.