Title: Hotel Hechtplatz Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hechtplatz Hotel in Zürich, a short walk to Bahnhofstrasse ![Front of property](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/f576a753.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/cbb0948c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Single Room | Free WiFi](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/b156bca0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/cc5557be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Single Room | Free WiFi](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/4be166be.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Bahnhofstrasse, Hotel Hechtplatz has plenty to offer. Guests can connect to free in-room WiFi. 5.6 ## Popular amenities - Breakfast available - Pet-friendly - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=74136202&PinnedHotelID=74136202&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Single Room | Free WiFi](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/4be166be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room ### Highlights Smart TV Private bathroom Rainfall showerhead Free bottled water Digital channels - 161 sq ft - Sleeps 1 - 1 Large Single Bed ![Basic Double Room | Front of property](https://images.trvl-media.com/lodging/75000000/74140000/74136300/74136202/w1170h1170x0y681-a71171e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Smart TV Private bathroom Rainfall showerhead Free bottled water Digital channels - 194 sq ft - Sleeps 2 - 1 Queen Bed ### Basic Quadruple Room ### Highlights Smart TV Private bathroom Rainfall showerhead Free bottled water Digital channels - 215 sq ft - Sleeps 2 - 1 Queen Bed OR 1 Large Single Bunk Bed ## You may also like Ad ![Breakfast, lunch, dinner served; garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/49000/48980/f0ca9aa5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sorell Hotel Zürichberg Zürich Center - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 517 reviews £273 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Zurich-Hotels-Sorell-Hotel-Zurichberg.h48980.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=553248635358954983&destination=Zürich (and vicinity)&destType=MARKET&latLong=47.370077,8.539325&searchId=1e875318-cf12-4966-bae5-e5ae6d7f161f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/4000000/3160000/3157700/3157693/2f2172a9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Zurich Airport by IHG Ruemlang - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,005 reviews £110 includes taxes & fees 16 Nov - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZurich-Hotels-Hotel-Hechtplatz.h74136202.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZurich-Hotels-Hotel-Hechtplatz.h74136202.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C47.36821%2C8.54507&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gkm8Mc0yPDtQR-N0XNteRyJgFsQ=) Kruggasse, Zürich, ZH, 8001 #### What's nearby - Zürich Opera House - 5 min walk - 0.3 miles - Kunsthaus Zurich - 5 min walk - 0.3 miles - Bahnhofstrasse - 5 min walk - 0.3 miles - Zurich Town Hall - 6 min walk - 0.4 miles - Lindenhof - 8 min walk - 0.4 miles #### Getting around - Bellevue Tram Stop - 2 min walk - Zürich Limmatquai Station - 7 min walk - Zurich Airport (ZRH) - 31 min drive #### Restaurants - ‪Sternen Grill - ‬2 min walk - ‪ViCAFE Bellevue - ‬2 min walk - ‪Restaurant Le Cèdre - Bellevue - ‬1 min walk - ‪Odeon - ‬1 min walk - ‪Kronenhalle - ‬1 min walk ## About this property ### Hotel Hechtplatz Hotel near Bahnhofstrasse Close to Letzigrund Stadium, Hotel Hechtplatz has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Continental breakfast (surcharge) and smoke-free property Room features All guestrooms at Hotel Hechtplatz feature comforts such as free WiFi and free bottled water. Extra amenities include: - Bathrooms with rainfall showers - Smart TVs with digital channels ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/527300/527273/b30e32c4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Europe Zürich Center - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.8 Excellent 412 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=527273&PinnedHotelID=527273&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/530000/530000/529955/b88d8215.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Scheuble Old Town Zürich - Pet-friendly - Breakfast available - Parking available - Business services 9.0 Wonderful 1,340 reviews £187 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=529955&PinnedHotelID=529955&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/34000000/33850000/33847500/33847468/w8265h5782x0y0-c9c4386a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### citizenM Zürich Old Town Zürich - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,110 reviews £127 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=33847468&PinnedHotelID=33847468&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/20000/11100/11079/e7950807.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sorell Hotel Rütli Old Town Zürich - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 1,000 reviews £200 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=11079&PinnedHotelID=11079&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/46000000/45570000/45567200/45567192/28086837.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pop Up Hotel Krone Zürich Old Town Zürich - Pet-friendly - Free WiFi - Housekeeping 8.2 Very good 191 reviews £123 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=45567192&PinnedHotelID=45567192&HadPinnedHotel=true®ionId=-1&adults=2) ![Large Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/80000/71500/71471/6d749713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bristol Hotel Zürich Center - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 1,020 reviews £154 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=71471&PinnedHotelID=71471&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/18000000/17060000/17054100/17054006/c7cf12d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Limmathof Old Town Zürich - Pet-friendly - Free WiFi - Restaurant - Housekeeping 8.4 Very good 674 reviews £141 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=17054006&PinnedHotelID=17054006&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/1600/1555/b51260a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Styles Zurich City Center Zürich Center - Pet-friendly - Free WiFi - Restaurant - Gym 8.4 Very good 942 reviews £138 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1555&PinnedHotelID=1555&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10260000/10257500/10257494/05964526.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### VISIONAPARTMENTS Zurich Gerechtigkeitsgasse Old Town Zürich - Kitchen - Pet-friendly - Free WiFi - Laundry 6.8 135 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=10257494&PinnedHotelID=10257494&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; French cuisine ](https://images.trvl-media.com/lodging/97000000/96220000/96220000/96219916/8e1fd774.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Locke Am Platz Zurich Zürich Center - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 463 reviews £131 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=96219916&PinnedHotelID=96219916&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (on request) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - Smoke-free property ## Room amenities ### Bathroom - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Smart TV with digital channels ### Food and drink - Free bottled water ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - midnight Front desk staffed during limited hours ### Renovations and closures The property will be renovating from 2 January 2025 to 28 February 2026 (completion date subject to change). The following areas are affected: - Exterior - Front desk - Hallway - Lobby Alternative facilities will be available off-site during the renovation. During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Front desk (limited hours) ### Pets Pets stay for free ### Children and extra beds Children are welcome 12 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age. - Cleaning fee: CHF 35 per accommodation, per night. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children - Bed sheets fee: CHF 10 per bed, per night (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Long-term renters welcome If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ## Frequently asked questions ### Is Hotel Hechtplatz pet-friendly? > Yes, pets are allowed at this property. ### How much is parking at Hotel Hechtplatz? > This property doesn't offer parking. ### What time is check-in at Hotel Hechtplatz? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at Hotel Hechtplatz? > Checkout is at 10:00 AM. ### Where is Hotel Hechtplatz located? > Located in Old Town Zürich, this hotel is within a 10-minute walk of Bellevue Square and Bahnhofstrasse. Grossmuenster and Lakeside Promenade are also within 5 minutes. Bellevue Tram Stop is only a 2-minute walk and Helmhaus Tram Stop is 3 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Hechtplatz Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 6 8 - Good 6 6 - Okay 3 4 - Poor 3 2 - Terrible 11 ### 6.8/10 Cleanliness ### 5.4/10 Staff & service ### 6.6/10 Amenities ### 6.2/10 Property conditions & facilities ### 6.4/10 Eco-friendliness ### 10/10 Excellent #### Michaela 20 Oct 2022 Liked: Staff & service, amenities, property conditions & facilities Priced significantly lower than other hotels in the area and well worth the price. Clean, comfortable, and in a GREAT location. ##### Michaela Stayed 2 nights in Oct 2022 ### 2/10 Terrible #### julien 26 Jun 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Do not go- 300 $ for hostel quality and service Most expensive and worst hotel in my life 330 euros for a room big as a cupboard! Window does not open, no airconditioning, no water bottle , no towel in bedroom, cheapest existing ikea furniture ##### julien Stayed 1 night in Jun 2025 ### 8/10 Good #### Michael 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was super clean and tidy ##### Michael Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Zachary 30 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Right in the heart of the old town. Beautiful area right near lake Zurich. Wonderful food and shopping just steps away from the hotel. ##### Zachary Stayed 2 nights in Sep 2022 ### 8/10 Good #### Hermione 31 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly and good value Hotel Hechtplatz was friendly and welcoming. The single room booked turned out to be occupied and I was given a double room instead. It was comfortable, the breakfast was plentiful and with a reasonable choice, and the employee was obliging and helpful. Very good value! ##### Hermione Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Arnt 15 Sept 2023 Disliked: Amenities, property conditions & facilities Central location. Lots of restaurants and sites close by. The room was very small, with a tiny bath. Check-in was in a bar area, with no common area. Breakfast was very disappointing with a very limited selection. ##### Arnt Stayed 1 night in Sep 2023 ### 8/10 Good #### Frederic 7 Oct 2023 Liked: Cleanliness Staff not present all day. Limit4ed access to staff. ##### Frederic Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Leah 14 Jun 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The only good thing about this hotel was the location; it's within walking distance of the train station and every landmark and shop. The hotel itself is quite poor and it seems like they rent their rooms by the hour. The guy checking us in couldn't find our reservation and told us we'd have to wait 20 minutes for our room to be cleaned on the second floor (this is at 7pm) because the only rooms available were on the first floor and they use those for their "short-term" guests (we were only there for two nights). We waited and waited and then were informed the other manager gave our room away and we were put on the first floor anyway. It was too hot to keep the window closed but absurdly noisy with the window open because the hotel bar played extremely loud music and everyone was shouting at each other until 4am. On a Thursday. The room itself was tiny and gross and definitely not worth the price. ##### Leah Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### irma 29 Sept 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Worst hotel I have ever been. It says hotel but it is not. No 24 hr service. Deactivated our room key card too early in the morning on the day of check out. So we could not leave the room because our key was not working. Called their number many times for 1:30 hrs but no answer at all. So we left early and looked for a luggage storage to store our luggage so that we could go around zurich before our flight in the afternoon. We wasted our time and money(for storage fee and uber) not only these but the hassle and the stress that we had to deal with. DO NOT BOOK THIS HOTEL. TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ##### irma Stayed 1 night in Sep 2022 ### 6/10 Okay #### Brian 7 Sept 2022 Disliked: Cleanliness, staff & service #### Disappointing It was certainly nice to be in the center of the old city but we were not prepared to have no place to drop off our luggage and no one was available who spoke any English to confirm our room reservation. The first room I was taken too was not only VERY small for 2 people, but it also smelled bad. The manager could not find a working key and had to go through several keys looking for one that worked (finally had to use the pass key instead). The second room shown to me smelled better and was slightly larger. The following day another manager in broken English asked me why I took a larger room than I paid for; I mentioned the bad odor and she dropped the topic. I appreciated finding a hotel on the day of my check-in but hope I can do better if given another stay need in Old Town Zurich. ##### Brian Stayed 2 nights in Sep 2022 ### 2/10 Terrible #### Janis 9 Sept 2023 Disliked: Staff & service, property conditions & facilities An actual bar is your check in counter.... No where to keep your bags and no one around to answer questions. The owner doesnt show up until 3 pm on the dot so by the time she arrives and opens many groups are waiting to get checked in, meaning itll be up for another 30 to 45 minutes after 3 pm for some people. Also at breakfast there was really no options. The woman behind the bar was very over whelmed with just two orders for coffee that it took over 30 minutes for her to just acknowledge us and give a bottle of water. If you are showing up after 3 pm and have no expectations for hospitality then this hotel is good. The rooms are nice. But the lack of reception/available persons made us lose out on almost an entire day since we arrived at 11 and had to wait with our bags until 3 pm. It also felt as if we were a burden to the staff instead of customers. (The only nice thing is the bar on the corner has DELICIOUS food and HELPFUL staff, unlike at the hotel). ##### Janis Stayed 1 night in Sep 2023 ### 4/10 Poor #### Verified traveller 19 Dec 2022 Disliked: Staff & service #### No front desk Upon arrival I was ushered to reception, now a World Cup Bar, with a raging event going on. I got there at 7:30pm. The Bartender gave me my card key with the room number on it. No WiFi code. No amenities except towels, tv remote, tp, a hot pot and a box of camomole tea. It was like an air b&b. According to the write up on Hotel's.com there was supposed to be manned front desk. Not true. Not much housekeeping, had to ask for tp and towels. No visibke manager for 2 days, then no attention to "guests". I never got use of tge wifi. For an expensive city like Zurich, this was overpriced, underserviced and doesn't qualify as a real hotel. It hasbeen mismarketed and should be removed from selections for Zurich It was not apprpropriate as a Hotel.com listing. There was no way to contact anyone if there was a lock out. The bar wasn't open each day/night. Miserable and this should be partially refunded. Worst property is superlative location. Zurich deserves better. ##### Verified traveller Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Christian Axel De la Mora 6 Jul 2025 ##### Christian Axel De la Mora Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Marco 18 Jun 2025 ##### Marco Stayed 1 night in Jun 2025 ### 2/10 Terrible #### EDWIN A 4 Jan 2025 Liked: Cleanliness Disliked: Staff & service #### Terrible El servicio de recepción terrible, no había persona en recepción y estaba cerrado el hotel, estuvimos 1 hora afuera del hotel con lluvia y frío esperando a que llegara alguien del hotel, no había ningún teléfono para comunicarnos y el que está registrado en hoteles.com decía fuera de servicio ##### EDWIN A Stayed 1 night in Jan 2025 ### 4/10 Poor #### Jörgen J 28 Jun 2024 Disliked: Cleanliness, staff & service ##### Jörgen J Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Can 13 Jun 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No heating. Reception is closed at 12.00 to 15.00. we left our luggage in reception and nearly missed our plane. And also bellboy warned us to not to smoke outside of the hotel. ##### Can Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Tarit 13 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Hotel on Earth In my life, I don't recall I have seen such bad service from any hotel or motel. You don't have any formal service desk. You kept me waiting outside till 3:00 PM for entering. I thought, I will leave my baggage in the hotel storage and then when I come back from my Zurich visit, in the evening, I will enter my room. I wasted hours for this waiting. They never cleaned or changed towels during my 3 night's stay. I even got stuck by using the chain lock inside. It was not coming out in normal system. There is no phone to contact service desk. I shouted for help. Finally, I found a way to open it. Breakfast was included. But I could not find anybody in the morning. I left at 7:30 AM on an average every morning. If they serve later, do they expect me to stay longer and miss my trip bus? In every hotel they start 7:00 AM or early. They had body wash or cleaning liquid which feels diluted. So, I did not use them. To go from one side of the room to other side is a trick. It was hopelessly tight space. This reservation was my worst experience in the whole trip from Sept. 1st through Sept. 12th. Your cancellation policy is also disgusting once it is paid. 24- or 72-hours cancellation policy with full refund is not available. I found Linda, your service manager on last night of my stay. She was super rude and impolite when I complained her for not cleaning the room. According to her people don't like anybody to enter the room when they are not there. But I never said anything like that. ##### Tarit Stayed 3 nights in Sep 2023 ### 8/10 Good #### Marc 8 Jul 2023 ##### Marc Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Carolyne 3 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Carolyne Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Wolfgang 6 Nov 2022 Liked: Cleanliness, property conditions & facilities sehr gute Lage ##### Wolfgang ### 2/10 Terrible #### Andrew 6 Oct 2022 #### Avoid this hotel Upon our arrival a very rude woman at the reception informed us that they had no rooms available. I said that we had a booking and her our documents and again she said that they had no room. She then said that she could arrange for us to stay at another hotel, but we refused. She then said that she could give us our money back. We took the money and left. We were amazed at the way we were treated, and therefore would urge everyone to avoid this hotel at all costs! ##### Andrew Stayed 1 night in Oct 2022 ### 8/10 Good #### Rami 1 Oct 2022 Liked: Cleanliness, property conditions & facilities, room comfort ##### Rami Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Ronald Mauricio 22 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El hotel está bien ubicado cerca a la zona histórica de Zurich. 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