Title: Sheraton Zhenjiang Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6047743&destination=Zhenjiang%2C+Jiangsu%2C+China&selected=4451627&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Zhenjiang Hotel Travelers can unwind in the indoor pool after a gym session at this Zhenjiang hotel, then explore a culinary journey through three distinct restaurants ## Photo gallery for Sheraton Zhenjiang Hotel ![Lobby - Sheraton Zhenjiang Hotel (Zhenjiang)](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/89b70b90.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Sheraton Zhenjiang Hotel (Zhenjiang)](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/3bfc8af0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, individually decorated - Sheraton Zhenjiang Hotel (Zhenjiang)](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/db1aa4bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![TV, fireplace - Sheraton Zhenjiang Hotel (Zhenjiang)](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/2d029411.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast (CNY 138 per person) - Sheraton Zhenjiang Hotel (Zhenjiang)](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/1cae4cd3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Zhenjiang Hotel in Runzhou Qu offers relaxation and convenience with an indoor pool and fitness center. Guests can enjoy authentic Chinese cuisine at three on-site restaurants or have a drink at the bar. Free WiFi keeps everyone connected throughout their stay. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £64 includes taxes & fees 19 Apr - 20 Apr ## Room options ### Check availability for these dates Tonight [Apr 6 - Apr 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Mountain view City view Showing 8 of 8 rooms ### View all photos for Room, 1 King Bed ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/f489d9dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.0 Very good 1 review - 409 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Single Beds ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/61fcf6c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds 10.0 Exceptional 1 review - 409 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Room, 1 King Bed, Mountain View ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/2efb4ab9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Mountain View - City view - 409 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Room, 2 Single Beds, Mountain View ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/61fcf6c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Mountain View - Mountain view - 409 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Club Room, 1 King Bed ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/2efb4ab9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 1 King Bed - City view - 409 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Room, 2 Single Beds ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/61fcf6c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Room, 2 Single Beds - 409 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Executive Suite, 1 Bedroom ![View from room](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/27beafc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 Bedroom - 883 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Club Suite, 1 Bedroom, Mountain View ![View from room](https://images.trvl-media.com/lodging/5000000/4460000/4451700/4451627/27beafc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Mountain View - Mountain view - 1163 sq ft - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZhenjiang-Hotels-Sheraton-Zhenjiang-Hotel.h4451627.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZhenjiang-Hotels-Sheraton-Zhenjiang-Hotel.h4451627.Hotel-Information) ## About the area Located in Runzhou Qu neighbourhood, Sheraton Zhenjiang Hotel is connected to a shopping centre. Zhenjiang Museum and Yangzhou Museum are cultural highlights, and some of the area's attractions include Heyuan Garden and Dongguan Gudu. Geyuan Garden and Jiangdu Water Attractions are also worth visiting. [Visit our Zhenjiang travel guide](https://www.expedia.co.uk/Zhenjiang.dx6047743) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.19848%2C119.43029&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PDJyMlc8N78GLk-mB3iuwYvpZPI=) No. 88 Beifu Road, Zhenjiang, Jiangsu, 212004 ### What's nearby - ![Slender West Lake](https://images.trvl-media.com/place/553248621526919854/f3c8fc6d-388c-4b87-9baa-2e666ac341bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Slender West Lake 30 min drive \- 25.6 miles - Zhenjiang Museum 2 min drive \- 1.5 miles - Zhenjiang Stadium 3 min drive \- 1.4 miles - Jinshan Temple 4 min drive \- 2.0 miles - Danyang People's Park 28 min drive \- 22.6 miles ### Getting around - Yangzhou Railway Station 24 min drive - Nanjing (NKG-Lukou Intl.) 77 min drive ### Restaurants - KFC 肯德基 3 min drive - 大龙面馆镇江锅盖面 3 min drive - McDonald's (麦当劳) 11 min walk - 三盛和早茶 3 min drive - 星巴克 3 min walk ## About this property ### Sheraton Zhenjiang Hotel Luxury hotel located in Runzhou Qu Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at Sheraton Zhenjiang Hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre. You'll also find perks such as: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and express check-in - Smoke-free property, a ballroom and wedding services Room features All 280 individually furnished rooms feature comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and separate baths/showers - TVs with satellite channels - Recycling, daily housekeeping and desks ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4980000/4971000/4970951/659b8a05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Zhenjiang by IHG Dashikou - Pool - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 46 reviews £60 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=4970951&PinnedHotelID=4970951&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92170000/92161100/92161025/feb66381.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Jurong Xianlin by IHG Runzhou Qu - Restaurant - Business services [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=92161025&PinnedHotelID=92161025&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/54000000/53380000/53376800/53376778/8f18f76c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Resort Maoshan Hot-Spring by IHG Runzhou Qu - Spa - Restaurant - Air-conditioning - Gym £49 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=53376778&PinnedHotelID=53376778&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine ](https://images.trvl-media.com/lodging/28000000/27380000/27379400/27379375/e8e165b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Zhenjiang Dashikou - Hot tub - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 30 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=27379375&PinnedHotelID=27379375&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/92000000/91570000/91560300/91560207/15c5f941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Danyang Zhenjiang - Restaurant - Breakfast available - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=91560207&PinnedHotelID=91560207&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/84000000/83350000/83350000/83349925/7491df91.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Zhenjiang Dagang New District Jingkou District 4.0 1 review £58 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=83349925&PinnedHotelID=83349925&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8750000/8745500/8745437/2776042a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Realm Changzhou Wujin District - Pool - Kids’ pool - Parking included - Free Wi-Fi 8.6 Excellent 26 reviews £52 includes taxes & fees 6 May - 7 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-06&endDate=2026-05-07&selected=8745437&PinnedHotelID=8745437&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8670000/8669800/8669794/1e9887a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Changzhou Wujin District - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 123 reviews £57 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=8669794&PinnedHotelID=8669794&HadPinnedHotel=true®ionId=-1&adults=2) ![Down duvets, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/91000000/90270000/90266500/90266475/06a7f0ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Changzhou Marriott Hotel Jintan Jintan District - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 9 reviews £61 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=90266475&PinnedHotelID=90266475&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/13000000/12950000/12946800/12946733/879e6aaf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Changzhou Marriott Hotel Xinbei District - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 78 reviews £71 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=12946733&PinnedHotelID=12946733&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=4451627&PinnedHotelID=4451627&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4451627,4970951,92161025,53376778,27379375) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Buffet breakfast available for a fee: CNY 138 for adults and CNY 69 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Feast - Lobby Lounge - Miyabi - Wine Bar - Yue ### Things to do - Gym - Indoor pool ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - 17,754 square feet of conference space - 6 meeting rooms - Business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in bathtub - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Transfer shower - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 22 floors - Ballroom - Belle Époque architecture - Biodegradable coffee stirrers available - Built in 2011 - Comprehensive food waste policy - Comprehensive recycling policy - No plastic coffee stirrers - Reception hall - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Fireplace - Individual decor - Individual furnishings - Iron/ironing board - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 15 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests may be requested by the property to provide documentation of travel history from the 2 days prior to check-in (such as showing passport immigration stamps) and/or a green QR health code. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 69 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments and cash This property uses solar energy Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hotel Zhenjiang Sheraton Hotel Zhenjiang Sheraton Zhenjiang Hotel Zhenjiang Hotel Zhenjiang Sheraton Zhenjiang Sheraton Hotel Sheraton Zhenjiang Sheraton Zhenjiang Hotel Hotel Sheraton Zhenjiang Hotel Zhenjiang Sheraton Zhenjiang Hotel Hotel Zhenjiang ## Frequently asked questions ### Does Sheraton Zhenjiang Hotel have a pool? ### How much does it cost to stay at Sheraton Zhenjiang Hotel? ### Is Sheraton Zhenjiang Hotel pet-friendly? ### How much is parking at Sheraton Zhenjiang Hotel? ### What time is check-in at Sheraton Zhenjiang Hotel? ### What time is check-out at Sheraton Zhenjiang Hotel? ### Where is Sheraton Zhenjiang Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Zhenjiang Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 32 8 - Good 31 6 - Okay 7 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Maria 4 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing hotel. Recommended. ##### Maria Stayed 6 nights in May 2024 Verified ### 10/10 Excellent #### Shaun 25 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice service ##### Shaun Stayed 3 nights in Apr 2023 Verified ### 8/10 Good #### Wayne 13 Apr 2023 Liked: Staff & service, amenities, property conditions & facilities The building structure is the best in the city. The room was well styled and felt very comfortable. The only negative things about the room was the carpet has stains and the room temperature couldn’t be adjusted. ##### Wayne Stayed 2 nights in Apr 2023 Verified ### 8/10 Good #### Woosang 18 Nov 2025 Liked: Cleanliness, property conditions & facilities, room comfort 편안한 침대가 있어서 잘잤어요 ##### Woosang Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Yasushi 6 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities バスタブにボディソープ シャンプーがない 洗面所には最低限なものしかない ##### Yasushi Stayed 5 nights in Dec 2024 Verified ### 10/10 Excellent #### Mitsunobu 15 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 鎮江駅の南側にあるシェラトンホテル 鎮江駅の南側にあるシェラトンホテル。駅から徒歩7, 8分のところ。とても便利な立地。 ##### Mitsunobu Stayed 2 nights in Aug 2024 Verified ### 4/10 Poor #### Chih Cheng 15 Nov 2023 Liked: Cleanliness Disliked: Room comfort #### 房間空調壞了只有熱風無法降溫悶熱難眠 房間空調壞了只有熱風無法降溫悶熱難眠，樓層的走道空調是正常的比房間裡涼快；住宿的兩天裡跟前台服務經理溝通過3次只是得到說會請維修員檢查看看的說法完全沒有改善的意願或實際的幫助意願。房間裡溫度高到28攝氏度無法入睡，尤其是晚餐中有飲酒身體更是悶熱難過；不能開著房門睡只好開窗降溫。這是五星的喜來登的實際住宿情況，退房後照例接到客服電話詢問住宿的經驗。其實就更換到有開空調的樓層>>>> 唉 ##### Chih Cheng Stayed 2 nights in Nov 2023 Verified ### 10/10 Excellent #### Stephen 14 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable oasis in bustling city centre Very nice hotel. Classy decoration, excellent service in English, expansive breakfast buffet and great area to walk, shop and find alternate dining ##### Stephen Stayed 1 night in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller 19 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Location is perfect for travelers Located right next to train station, really convenient. You can stay here confidently knowing the property will live up to the Sheraton standard. ##### Verified traveller Stayed 2 nights in Nov 2019 Verified ### 8/10 Good #### KUNG HUI 19 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 方便的住宿環境 入住時間處理較久 但服務跟便利性都很好 附近就是Mall ##### KUNG HUI Stayed 1 night in Nov 2019 Verified ### 6/10 Okay #### Verified traveller 25 Sept 2019 Liked: Room comfort Disliked: Staff & service #### Service level not matching Sheraton Good location, close to train. Bad checkin and checkout experience, the receptionist needs more training. I Wrong price calculation in both checkin and check out, done by two different lady. The young lady on checkin part was defending and justifying all the time, without simply acknowledge the fault... Hardware wise, room looks fine, but smoking smell too much--breakfast looks pretty simple. ##### Verified traveller Stayed 2 nights in Sep 2019 Verified ### 8/10 Good #### Verified traveller 11 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not so much to choose for breakfast. Even not Chinese. But what they had was good. ##### Verified traveller Stayed 4 nights in Jul 2019 Verified ### 8/10 Good #### Verified traveller 28 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff, friendly and prompt. Checking was quick, so was checkout. Great breakfast ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 10/10 Excellent #### Verified traveller 26 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big rooms with big windows and even a tub. Very modern and clean. Only the wifi was a bit slow. ##### Verified traveller Stayed 3 nights in Jun 2019 Verified ### 8/10 Good #### ANGELA 10 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel It was very clean and in a great location. Staff was very friendly and helpful. I would stay here again former. ##### ANGELA Stayed 1 night in May 2019 Verified ### 10/10 Excellent #### Craig 2 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Nice Very good value for money as it is a very nice hotel. The pedestrian area behind the hotel also has very nice Korean BBQ restaurants. ##### Craig Stayed 1 night in Oct 2018 Verified ### 8/10 Good #### Verified traveller 9 Oct 2018 Liked: Staff & service, property conditions & facilities, room comfort Over all hotel has good service. Room is clean and with free bottle water. And room is true nonsmoking room. ##### Verified traveller Stayed 1 night in Oct 2018 Verified ### 8/10 Good #### Verified traveller 1 Aug 2018 Liked: Staff & service, room comfort #### 位置非常好. 位置好的很, 只是中餐廳價格有點貴. 中餐廳沒有可樂, 只有果汁跟茶. 可以最便宜的茶要RM400 一份. 有點不值. ##### Verified traveller Stayed 1 night in Jul 2018 Verified ### 10/10 Excellent #### YONG 11 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店位置绝佳，到镇江的各个景点都很方便。 酒店服务人员态度好，回答问题很有耐心。 酒店硬件设施完备，早餐种类也很丰富。 ##### YONG Stayed 1 night in Jun 2018 Verified ### 8/10 Good #### Nigel 21 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No where else to stay It's the best hotel you'll find in Zhenjiang. I've been staying here for four years. The buffet breakfast is very good with cuisine from around the world and reasonable coffee. The gym equipment works and the pool isn't as disgusting as in most Chinese hotels. In the evenings, eat out, the restaurant on the second floor is like faulty towers. The entire staff seem shocked when a customer arrives. In the bar, the staff are very friendly although the chief bar tender seems to think he's James Bond. ##### Nigel Stayed 5 nights in May 2018 Verified ### 6/10 Okay #### EN YU 13 May 2018 #### 人員訓練有待加強！ 房間可見灰塵未擦拭乾淨，人員訓練有待加強，由A房間打電話請客服送冰塊到B房間，特別強調是到B房間，還是送到A房間來。酒店附屬中餐廳人員情況亦同，感覺不專業且員工間大聲聊天無視餐廳內尚有用餐客人，實在是五星級酒店內少見的情況。但前台人員服務態度親切。 ##### EN YU Verified ### 8/10 Good #### Dae Heon 19 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### . . ##### Dae Heon Stayed 1 night in Jan 2018 Verified ### 6/10 Okay #### Verified traveller 21 Oct 2017 Liked: Property conditions & facilities, room comfort #### near bus and train station. close to bus and train station. really a plus, coming in and going out... cleanliness, ok but not great. ##### Verified traveller Stayed 1 night in Oct 2017 Verified ### 8/10 Good #### Verified traveller 19 Oct 2017 Liked: Staff & service not so clean, but big room! ##### Verified traveller Stayed 1 night in Oct 2017 Verified ### 10/10 Excellent #### Wael 12 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel Hotel is lovely ##### Wael ---