Title: Zanzibar Serena Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zanzibar Serena Hotel Luxury hotel on the beach, with outdoor pool ![Outdoor pool, pool umbrellas, lifeguards on site](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/f83d911c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/b04d3bba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/dc8c8bc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Honeymoon Suite | View from room](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/1c4c7c73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/8b9ba06c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Zanzibar Serena Hotel provides a peaceful escape on Nakupenda Beach. Travelers can book facials at the spa, relax by the outdoor pool, or savor seafood at either of the two restaurants. The hotel includes a complimentary daily manager's reception and offers WiFi in all rooms. VIP Access 9.0 Wonderful ## Popular amenities - - Bar - Spa - Parking included - Room service - Housekeeping £234 includes taxes & fees 1 Dec - 2 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 24 - Nov 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 25 - Nov 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Standard Double room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/9e6ac0aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double room 8.0 Very good 9 reviews ### Highlights Balcony Individually furnished Air conditioning Free cots/infant beds LCD TV Separate bedroom Blackout curtains Premium bedding - 280 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Superior Double or Twin Room, Ocean View | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/e853ae02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Ocean View ### Highlights Balcony Individually furnished Air conditioning LCD TV Separate bedroom Blackout curtains Premium bedding Separate bath and shower - 301 sq ft - Ocean view - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Executive Suite | Living room | 21-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/b90ca99c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Individually furnished Air conditioning LCD TV Separate bedroom Blackout curtains Premium bedding Separate bath and shower - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/8161ce40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/df6f6f64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prime Room Sea View - Sleeps 2 ### Executive Double Suite - Sleeps 2 ### Premium Double Suite - Sleeps 2 ### Single Prime Suite For Single Use - Sleeps 1 ![Living area | 21-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/c21670af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZanzibar-Town-Hotels-Zanzibar-Serena-Hotel.h83951.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZanzibar-Town-Hotels-Zanzibar-Serena-Hotel.h83951.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.16337%2C39.18614&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=c94ODkYue-kikADm7lGj0FaWaJ4=) Kelele Square, Stone Town, Zanzibar Town #### What's nearby - Nakupenda Beach - 2 min walk - 0.1 miles - Shangani Beach - 3 min walk - 0.2 miles - Old Fort - 3 min walk - 0.2 miles - Forodhani Gardens - 5 min walk - 0.3 miles - Slave Market - 10 min walk - 0.6 miles #### Getting around - Zanzibar (ZNZ-Zanzibar Intl.) - 16 min drive #### Restaurants - ‪Forodhani Park - ‬6 min walk - ‪House of Karafuu - ‬6 min walk - ‪Zenji Garden Café - ‬8 min walk - ‪Beach House Restaurant - ‬1 min walk - ‪Livingstone Beach Restaurant - ‬4 min walk ## About this property ### Zanzibar Serena Hotel Luxury family-friendly hotel near Nakupenda Beach Located close to Shangani Beach and Old Fort, Zanzibar Serena Hotel provides a poolside bar, a free daily manager's reception and a terrace. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage, a facial or a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with pool umbrellas and a lifeguard on site - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Luggage storage, a porter/bellboy and concierge services - Guest reviews speak highly of the helpful staff Room features All 51 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other amenities include: - Designer toiletries, separate baths/showers and hairdryers - 21-inch LCD TVs with premium channels - Balconies, childcare services and electric kettles ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9860000/9854500/9854453/0472889c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Zanzibar Stone Town - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 261 reviews £324 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=9854453&PinnedHotelID=9854453&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/9000000/8980000/8977800/8977778/c68b77a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tembo House Hotel Stone Town - Pool - Spa - Kids pool - Parking included 8.6 Excellent 909 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=8977778&PinnedHotelID=8977778&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/24000000/23070000/23060800/23060759/f9351f6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Verde Zanzibar - Azam Luxury Resort & Spa Zanzibar Town - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 137 reviews £154 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=23060759&PinnedHotelID=23060759&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5430000/5427400/5427360/63dc0073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maru Maru Hotel Stone Town - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 564 reviews £107 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=5427360&PinnedHotelID=5427360&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/6000000/6000000/5997600/5997509/6b4cbb7e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zanzibar Palace Hotel Stone Town - Breakfast included - Spa - Free WiFi - Restaurant 9.2 Wonderful 147 reviews £131 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=5997509&PinnedHotelID=5997509&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/50000000/49290000/49290000/49289906/0cfdde90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Upendo House Hotel Stone Town - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 69 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=49289906&PinnedHotelID=49289906&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; sea views ](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356996/2121ae6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spice Tree by Turaco Stone Town - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 501 reviews £118 includes taxes & fees 29 Nov - 30 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=8356996&PinnedHotelID=8356996&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/70000000/69370000/69364700/69364609/0853bc68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Zanzibar Airport Zanzibar Town - Pool - Spa - Kids pool - Parking included 8.8 Excellent 103 reviews £145 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=69364609&PinnedHotelID=69364609&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3890000/3881700/3881643/c7da3c10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Seyyida Hotel And Spa Stone Town - Pool - Breakfast included - Spa - Free WiFi 8.2 Very good 219 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=3881643&PinnedHotelID=3881643&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/28000000/27480000/27475000/27474904/becd343b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madinat Al Bahr Business & Spa Hotel Zanzibar Town - Pool - Spa - Free airport shuttle - Kids pool 9.0 Wonderful 89 reviews £121 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=27474904&PinnedHotelID=27474904&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Onsite parking includes off-street options ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Baharia Restaurant - Terrace Restaurant ### Things to do - Arcade/game room - Bicycle rentals - Children's pool - Full-service spa - Library - Outdoor pool ### Family friendly - Arcade/game room - Children's pool - In-room babysitting - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - 621 square feet of conference space - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Picnic area - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - In-room massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas - Lifeguards - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Individual furnishings - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before 10:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 5.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 90800 per person (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number Z0000010668 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Zanzibar Serena Hotel Zanzibar Serena Zanzibar Serena Zanzibar Hotel Zanzibar Serena Zanzibar Serena Hotel Zanzibar Serena Hotel Hotel Zanzibar Serena Hotel Zanzibar Town Zanzibar Serena Hotel Hotel Zanzibar Town ## Frequently asked questions ### Does Zanzibar Serena Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Zanzibar Serena Hotel? > As of 24 Nov 2025, prices found for a 1-night stay for 2 adults at Zanzibar Serena Hotel on 1 Dec 2025 start from £233.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zanzibar-Town-Hotels-Zanzibar-Serena-Hotel.h83951.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Zanzibar Serena Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Zanzibar Serena Hotel? > Self-parking is free at this property. ### What time is check-in at Zanzibar Serena Hotel? > Check-in start time: noon; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Zanzibar Serena Hotel? > Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability). ### Does Zanzibar Serena Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 90800 per person applies. ### Where is Zanzibar Serena Hotel located? > Located in Stone Town, this beachfront hotel is in the city centre, just steps away from Nakupenda Beach and Shangani Beach. Old Fort and Forodhani Gardens are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Zanzibar Serena Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 160 8 - Good 54 6 - Okay 15 4 - Poor 8 2 - Terrible 4 ### 10/10 Excellent #### Muna 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with amazing staff ##### Muna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### katherine 13 Jul 2025 Liked: Cleanliness, property conditions & facilities Beautiful property, great service, delicious food!! ##### katherine Stayed 1 night in May 2025 ### 10/10 Excellent #### Thomas 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was marvelous - great location, fabulous views of the ocean and the friendliest staff we've ever had ![Our balcony overlooking the Indian Ocean ](https://a.travel-assets.com/ugc/hotel-reviews/0d43bd78-321a-4b07-b10c-d9db1d5a9380-1753707936827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wonderful room ](https://a.travel-assets.com/ugc/hotel-reviews/4efd232a-f1a1-4479-80ed-f33f7080e13f-1753707936377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Interesting decor ](https://a.travel-assets.com/ugc/hotel-reviews/29b812e9-2c7f-4825-bc69-b0828dd272fd-1753707936021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Architectural delight ](https://a.travel-assets.com/ugc/hotel-reviews/da7d2587-a330-43d3-8b0c-4319b993234d-1753707936885.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thomas Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nesan 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property Amazing Staff Shoutout to David and the breakfast staff they are amazing!! ##### Nesan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### stacy 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities It was wonderful, staff was great and pool was beautiful and the live music was the best!!! I will stay there again if I go back!!! ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/edff9ff8-3848-414b-96fc-cabfb2d853a2-1752449521172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Same but sunset ](https://a.travel-assets.com/ugc/hotel-reviews/ab17326a-410a-43b1-a964-26854e7bd74e-1752449520669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from pool](https://a.travel-assets.com/ugc/hotel-reviews/565c1046-8d5c-43e8-996e-1b6a9353fe3f-1752449520787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### stacy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Richard 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was perfect and our room had a nice view of the pool and ocean. The staff, Rabia, Yunus, and Yussuf Big to name only a few were great. A perfect place to stay for 4 days before our safari. ![](https://a.travel-assets.com/ugc/hotel-reviews/609a7c90-1228-4341-9500-137d329e7f90-1755266507498.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful and very special hotel ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Zachariah 19 Oct 2024 Liked: Amenities This was a great stay ##### Zachariah Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Nancy 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, beautiful hotel. ##### Nancy Stayed 2 nights in Mar 2024 ### 8/10 Good #### Angela 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location and pool were great. The restaurant food was excellent, free breakfast excellent. Pool service from Damian especially was fabulous. ##### Angela Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Ashley 5 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location on the water perfect for sunsets. The staff was very friendly and the location was perfect to be able to walk to Stone Town to explore. ##### Ashley Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Diana 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely amazing! I will definitely be back. Everyone treats you like family. Excellent service. Fabulous food. Beautiful accommodations. ##### Diana Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Sharyon 20 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Serena Hotel Amazing experience at the Hotel Serena. The staff here are incredible I cant imagine staying anywhere else in Zanzibar. The views, the food, the drinks, everything was top notch! ##### Sharyon Stayed 3 nights in May 2024 ### 10/10 Excellent #### Aateqa 27 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, historic property with amazing views. Everyone working there was friendly. ##### Aateqa Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Jane 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, staff very courteous. I had a great room with a balcony facing the ocean. Very comfortable. Breakfast was plentiful and delicious. ##### Jane Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Laureen 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My third stay here! I love Zanzibar and love staying here. It's so convenient to everything and the staff are exceptional. Big Joe is always there to welcome us! And Johannes and Suliman also are great. Food is good, view is spectacular, rooms are big and have an "Old World" feel. I love it here! ##### Laureen Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Lucille 24 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Zanzibar Serena is a lovely hotel in StoneTown. I wish I had stayed there for my leisure/personal visit as well. The staff are lovely. The pool is wonderful. The food is nice. All around, a terrific place to stay and conveniently located. ##### Lucille Stayed 3 nights in May 2023 ### 10/10 Excellent #### Verified traveller 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent service from the time we arrived to the time we left. ![](https://a.travel-assets.com/ugc/hotel-reviews/02CAD557BA9AC7F1A9C739956B757998746000171703755004983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65B0AD52FD55572653222AA35EC5DFA03DC016B91703755005601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Bashir 26 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Fantastic Amazing Excellent Service with excellent Friendly Staff ##### Bashir Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Kara 23 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained. ##### Kara Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Alka 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superbly helpful and friendly staff. Located in a very central area….easy to walk to nearby attractions like Freddie Mercury house etc. Plenty of taxis right outside the hotel. Hotel staff very very friendly and helpful for organizing any tours/taxis. ##### Alka Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Susan 2 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Susan Stayed 2 nights in Jan 2024 ### 8/10 Good #### Esther 1 Aug 2025 Liked: Cleanliness Was suppose to get a bottle of wine- did not get. Had to schlep an ok. Bottle of wine back to the us. Almost not worth it. Also 10 dollar credit was not honored u til u brought t it up. I get asked to hire their colleagues for tour guide (which was fine, but I felt like a source of commodity). It did t make me feel very good. Also did t feel so good getting feeling somewhat whenever I was buying wine when I was by myself in ##### Esther Stayed 2 nights in Jul 2025 ### 8/10 Good #### Jim 22 May 2023 Liked: Cleanliness, staff & service Property is at best rustic, we had heard Serena is a top brand hotel group, not based on what this hotel looks and feels like ##### Jim Stayed 3 nights in May 2023 ### 10/10 Excellent #### Jean A 11 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff. Responsive and friendly. Charming room. Well furnished and cared for. Pool is clean and attractive. ##### Jean A Stayed 3 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Brooks Guesthouse Bristol](https://www.expedia.co.uk/Bristol-Hotels-Brooks-Guesthouse-Bristol.h1466286.Hotel-Information) > > [The Standard Spa Miami Beach](https://www.expedia.co.uk/Miami-Hotels-The-Standard-Spa-Miami-Beach.h126664.Hotel-Information) > > [Hotels in Bishop's Cleeve](https://www.expedia.co.uk/Bishops-Cleeve-Hotels.d3000400683.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Can Picafort](https://www.expedia.co.uk/Can-Picafort-Hotels-All-Inclusive-Hotel.0-0-d6035246-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Newbridge](https://www.expedia.co.uk/Newbridge-Hotels.d6054227.Travel-Guide-Hotels) > > [Hotels near Mullion Cove Harbour](https://www.expedia.co.uk/Mullion-Cove-Harbour-Hotels.0-l6094417-0.Travel-Guide-Filter-Hotels) > > [Hotels in Skegness](https://www.expedia.co.uk/Skegness-Hotels.d6048672.Travel-Guide-Hotels) > > [4 Star Hotels in City Centre Glasgow](https://www.expedia.co.uk/4Star-City-Centre-Glasgow-Glasgow-Hotels.s40-n6129620-0.Travel-Guide-Filter-Hotels) > > [Chimney House Hotel](https://www.expedia.co.uk/Sandbach-Hotels-Chimney-House-Hotel.h527768.Hotel-Information) > > [Camber Sands Holiday Park](https://www.expedia.co.uk/Rye-Hotels-Camber-Sands-Holiday-Park.h4251610.Hotel-Information) > > [Hotels in Costa de Caparica](https://www.expedia.co.uk/Costa-De-Caparica-Hotels.d6056618.Travel-Guide-Hotels) > > [Wynn Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels-Wynn-Las-Vegas.h1184243.Hotel-Information) > > [Can Salia](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Can-Salia.h3728760.Hotel-Information) > > [TravelodgeUK Hotels in Edgware](https://www.expedia.co.uk/Edgware-Hotels-Travelodge-UK.0-0-d179511--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotel Padoue](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Padoue.h2543215.Hotel-Information) > > [YoungsHotels Hotels in London](https://www.expedia.co.uk/London-Hotels-Youngs-Hotels.0-0-d178279--bYoungsHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Santo Domingo (SDQ) to London (LHR)](https://www.expedia.co.uk/lp/flights/sdq/lhr/santo-domingo-to-london) > > [Flights from Manchester (MAN) to Oslo (OSL)](https://www.expedia.co.uk/lp/flights/man/osl/manchester-to-oslo) > > [Flights from London (LHR) to Québec City (YQB)](https://www.expedia.co.uk/lp/flights/lhr/yqb/london-to-quebec) ### Cars > [Enterprise Car Rentals In Giffnock](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Giffnock.d182773-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Limoges](https://www.expedia.co.uk/Things-To-Do-In-Limoges.d2073.Travel-Guide-Activities) > > [Things to do in Kassel](https://www.expedia.co.uk/Things-To-Do-In-Kassel.d1923.Travel-Guide-Activities) > > [Things to do in Verbania](https://www.expedia.co.uk/Things-To-Do-In-Verbania.d55450.Travel-Guide-Activities) ### Packages > [St. Nicholas Beach](https://www.expedia.co.uk/St-Nicholas-Beach-Symi.d553248621552334748.Attraction) ### Holiday Rentals > [Alicante Province Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Alicante-Province.d6023825.Holiday-Rental-Destinations) ### General > [Visit Asia](https://www.expedia.co.uk/Asia.dx6023099)