Title: Zanzibar Serena Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zanzibar Serena Hotel Zanzibar Serena Hotel on Nakupenda Beach offers turquoise waters, white sand, sunshine, fine dining by day, and evening cocktails. ## Photo gallery for Zanzibar Serena Hotel ![Honeymoon Suite | View from room - Zanzibar Serena Hotel (Zanzibar Town)](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/1c4c7c73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; seafood - Zanzibar Serena Hotel (Zanzibar Town)](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/8536c6b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Zanzibar Serena Hotel (Zanzibar Town)](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/b04d3bba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, lifeguards on site - Zanzibar Serena Hotel (Zanzibar Town)](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/f83d911c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; seafood - Zanzibar Serena Hotel (Zanzibar Town)](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/6b5ff241.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Zanzibar Serena Hotel provides a peaceful escape on Nakupenda Beach. Travelers can book facials at the spa, relax by the outdoor pool, or savor seafood at either of the two restaurants. The hotel includes a complimentary daily manager's reception and offers WiFi in all rooms. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £251 includes taxes & fees 26 Jan - 27 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=83951&PinnedHotelID=83951&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Standard Double room ![Standard Double room | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/9e6ac0aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double room 8.0 Very good 9 reviews ### Highlights Balcony Individually furnished Air conditioning Free cots/infant beds LCD TV Premium bedding Blackout curtains Separate bath and shower - 280 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Double or Twin Room, Ocean View ![Superior Double or Twin Room, Ocean View | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/e853ae02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Ocean View ### Highlights Balcony Individually furnished Air conditioning LCD TV Premium bedding Blackout curtains Separate bath and shower Bathrobes - 301 sq ft - Ocean view - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Executive Suite ![Executive Suite | Living room | 21-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/b90ca99c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Individually furnished Air conditioning LCD TV Premium bedding Blackout curtains Separate bedroom Separate bath and shower - 624 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/8161ce40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 ### View all photos for Prime Room Sea View ![Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/df6f6f64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prime Room Sea View - Sleeps 2 ### Executive Double Suite - Sleeps 2 ### Premium Double Suite - Sleeps 2 ### Single Prime Suite For Single Use - Sleeps 1 ### View all photos for Executive Suite ![Living area | 21-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/1000000/90000/84000/83951/c21670af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZanzibar-Town-Hotels-Zanzibar-Serena-Hotel.h83951.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZanzibar-Town-Hotels-Zanzibar-Serena-Hotel.h83951.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.16339%2C39.18609&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DsmLZR1bjX9px1JdH7si5BDADT0=) Kelele Square, Stone Town, Zanzibar Town #### What's nearby - Nakupenda Beach \- 2 min walk \- 0.1 miles - Old Fort \- 3 min walk \- 0.2 miles - Shangani Beach \- 3 min walk \- 0.2 miles - Forodhani Gardens \- 5 min walk \- 0.3 miles - Slave Market \- 10 min walk \- 0.6 miles #### Getting around - Zanzibar (ZNZ-Zanzibar Intl.) - 16 min drive #### Restaurants - ‪Forodhani Park - ‬7 min walk - ‪House of Karafuu - ‬6 min walk - ‪Zenji Garden Café - ‬7 min walk - ‪Livingstone Beach Restaurant - ‬4 min walk - ‪Sharazad The Door Restaurant And Cafe - ‬6 min walk ## About this property ### Zanzibar Serena Hotel Luxury family-friendly hotel near Nakupenda Beach Located close to Shangani Beach and Old Fort, Zanzibar Serena Hotel provides a poolside bar, a free daily manager's reception and a terrace. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage, a facial or a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and seafood. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with pool umbrellas and a lifeguard on site - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Tour/ticket information, multilingual staff and concierge services - Guest reviews speak highly of the helpful staff Room features All 51 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Other amenities include: - Designer toiletries, separate baths/showers and hairdryers - 21-inch LCD TVs with premium channels - Balconies, childcare services and electric kettles ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9860000/9854500/9854453/84f458b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Zanzibar Stone Town - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 267 reviews £327 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=9854453&PinnedHotelID=9854453&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar](https://images.trvl-media.com/lodging/93000000/92150000/92141100/92141089/8bed984c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Neela Boutique Hotel Stone Town Stone Town - Free Wi-Fi - Restaurant - Air-conditioning - 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Breakfast included - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 151 reviews £129 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=5997509&PinnedHotelID=5997509&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, open 8:00 AM to 7:00 PM, pool loungers](https://images.trvl-media.com/lodging/9000000/8980000/8977800/8977778/c68b77a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tembo House Hotel Stone Town - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 927 reviews £91 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=8977778&PinnedHotelID=8977778&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/28000000/27480000/27475000/27474904/70760684.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Madinat Al Bahr Business & Spa Hotel Zanzibar Town - Pool - Spa - Free airport shuttle - Kids’ pool 9.0 Wonderful 91 reviews £130 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=27474904&PinnedHotelID=27474904&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8360000/8357000/8356996/3a816a7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Turaco Spice Tree, a Tribute Portfolio Hotel Stone Town - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 501 reviews £122 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=8356996&PinnedHotelID=8356996&HadPinnedHotel=true®ionId=-1&adults=2) ![Room (Violetta) | 1 bedroom, individually decorated, individually furnished](https://images.trvl-media.com/lodging/32000000/31580000/31570400/31570310/6ffa55e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emerson Spice Hotel Stone Town - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 99 reviews £95 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=31570310&PinnedHotelID=31570310&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/70000000/69370000/69364700/69364609/a7c2cae7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Zanzibar Airport Zanzibar Town - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 108 reviews £173 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=69364609&PinnedHotelID=69364609&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Couples/private dining - Free daily manager's reception - Private picnics - Snack bar/deli ### Restaurants on site - Baharia Restaurant - Terrace Restaurant ### Things to do - Arcade/game room - Bicycle rentals - Children's pool - Full-service spa - Library - Outdoor pool ### Family friendly - Arcade/game room - Children's pool - In-room babysitting - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - 621 square feet of conference space - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Picnic area - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Couples treatment rooms - Facials - In-room massages - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Designated smoking areas - Lifeguards - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 21-inch LCD TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Individual furnishings - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: noon; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Contactless check-in and check-out are available Late check-in subject to availability ### Check-out Check-out before 10:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 5.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 90800 per person (one-way) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number Z0000010668 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Hotel Serena Zanzibar Serena Hotel Zanzibar Serena Zanzibar Serena Zanzibar Hotel Zanzibar Serena Zanzibar Serena Hotel Zanzibar Serena Hotel Hotel Zanzibar Serena Hotel Zanzibar Town Zanzibar Serena Hotel Hotel Zanzibar Town ## Frequently asked questions ### Does Zanzibar Serena Hotel have a pool? ### How much does it cost to stay at Zanzibar Serena Hotel? ### Is Zanzibar Serena Hotel pet-friendly? ### How much is parking at Zanzibar Serena Hotel? ### What time is check-in at Zanzibar Serena Hotel? ### What time is check-out at Zanzibar Serena Hotel? ### Does Zanzibar Serena Hotel provide a shuttle to the airport? ### Where is Zanzibar Serena Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Zanzibar Serena Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.4 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 160 8 - Good 54 6 - Okay 15 4 - Poor 8 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Teresa 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Wonderful hotel on the beach in Stone Town. Very friendly staff, excellent breakfast buffet. Nice views and pool. ##### Teresa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### katherine 13 Jul 2025 Liked: Cleanliness, property conditions & facilities Beautiful property, great service, delicious food!! ##### katherine Stayed 1 night in May 2025 ### 10/10 Excellent #### Thomas 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was marvelous - great location, fabulous views of the ocean and the friendliest staff we've ever had ![Our balcony overlooking the Indian Ocean ](https://a.travel-assets.com/ugc/hotel-reviews/0d43bd78-321a-4b07-b10c-d9db1d5a9380-1753707936827.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Wonderful room ](https://a.travel-assets.com/ugc/hotel-reviews/4efd232a-f1a1-4479-80ed-f33f7080e13f-1753707936377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Interesting decor ](https://a.travel-assets.com/ugc/hotel-reviews/29b812e9-2c7f-4825-bc69-b0828dd272fd-1753707936021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Architectural delight ](https://a.travel-assets.com/ugc/hotel-reviews/da7d2587-a330-43d3-8b0c-4319b993234d-1753707936885.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Thomas Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nesan 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property Amazing Staff Shoutout to David and the breakfast staff they are amazing!! ##### Nesan Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### catriona 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a lovely hotel in a historic building. It’s walking distance to all the sights of Stonetown. Our room was clean and comfortable. The balcony looked out to the Indian Ocean. Staff were very helpful and friendly, particularly the receptionist who helped us with booking our transfer to the airport at the end of our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/2a37fa19-d0c8-40fd-af48-8d4c1fc56c6f-1759827407547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### catriona Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nancy 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, beautiful hotel. ##### Nancy Stayed 2 nights in Mar 2024 ### 8/10 Good #### Angela 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location and pool were great. The restaurant food was excellent, free breakfast excellent. Pool service from Damian especially was fabulous. ##### Angela Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Diana 28 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Absolutely amazing! I will definitely be back. Everyone treats you like family. Excellent service. Fabulous food. Beautiful accommodations. ##### Diana Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Aateqa 27 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, historic property with amazing views. Everyone working there was friendly. ##### Aateqa Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Jane 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, staff very courteous. I had a great room with a balcony facing the ocean. Very comfortable. Breakfast was plentiful and delicious. ##### Jane Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 28 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent service from the time we arrived to the time we left. ![](https://a.travel-assets.com/ugc/hotel-reviews/02CAD557BA9AC7F1A9C739956B757998746000171703755004983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65B0AD52FD55572653222AA35EC5DFA03DC016B91703755005601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Laureen 15 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My third stay here! I love Zanzibar and love staying here. It's so convenient to everything and the staff are exceptional. Big Joe is always there to welcome us! And Johannes and Suliman also are great. Food is good, view is spectacular, rooms are big and have an "Old World" feel. I love it here! ##### Laureen Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Bashir 26 Jan 2024 Liked: Cleanliness, staff & service, room comfort #### Fantastic Amazing Excellent Service with excellent Friendly Staff ##### Bashir Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Kara 23 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities Property is immaculate. Staff are utterly courteous. The hotel itself is beautiful and carefully maintained. ##### Kara Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Alka 28 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superbly helpful and friendly staff. Located in a very central area….easy to walk to nearby attractions like Freddie Mercury house etc. Plenty of taxis right outside the hotel. Hotel staff very very friendly and helpful for organizing any tours/taxis. ##### Alka Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Jean A 11 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff. Responsive and friendly. Charming room. Well furnished and cared for. Pool is clean and attractive. ##### Jean A Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Lisbeth 26 Jan 2025 Liked: Cleanliness, staff & service #### Really nice hotel - needs an upgrade The hotel has a great location, and a really nice pool. But there are stairs to get everywhere. No elevators. The staff was exceptionally service minded - and helpful. But we did not get any recognition for the Hotels.com membership - we should have gotten a bottle of wine and som discount on the VIP membership. ![](https://a.travel-assets.com/ugc/hotel-reviews/1BB19362AECD8EC90F68D469C002A0D88AA47BB41737892361647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/10F231BA529C36DE5D0651501346DCACB33AD4751737892358898.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F1AA5AD818AC9FBE5CE842D4D30A74830C80A4C81737892361940.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lisbeth Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### cindy 29 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely property in a quiet corner of Stonetown. Great swimming pool. Historic quality of hotel added a charming feel. Most rooms overlook the ocean. The amenities were complete and the room was very comfortable. Spend a little extra to get an outside balcony or verandah. The staff was wonderful and helpful. There are lots of restaurants nearby. I can't speak for the food at the on property restaurant since I had to leave early and skipped the breakfast. I would definitely stay here again on a Stonetown visit. ##### cindy Stayed 1 night in Sep 2024 ### 4/10 Poor #### Ian 18 Oct 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The property is in a good location but is extremely tired and old fashioned. They are installing an elevator but this was right next to our room so very noisy works. The entire facilities need a major renovation. The staff were wonderful especially Johannes in the concierge. ##### Ian Stayed 3 nights in Oct 2024 ### 8/10 Good #### Alastair 6 Feb 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great location Excellent location next to the beach with a very nice pool. Shame the sea has some litter in it. The bar service around the pool is very slow. The young staff in particular need to learn more English and a sense of urgency. Stone town is very interesting but beware fake guides ![](https://a.travel-assets.com/ugc/hotel-reviews/2441FA3DAC26CE148F96FE62DD28F1D4F71A2BD41707214729277.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alastair Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Anne G 24 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Zanzibar Serena Hotel is a gem. The staff is extremely helpful and courteous. They helped us find guides, get to Prison Island, find places to shop for certain items, the list goes on. The room was quiet and very comfortable with a large balcony. The food was excellent. The location is fabulous -- right on the water. Also, we had a late flight out and were able to store our luggage and use the all the amenities of the hotel. We could even shower before leaving! I highly recommend this hotel. I can't imagine finding a better one. ##### Anne G Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Igor 30 Jun 2024 Disliked: Cleanliness Upon check out I received the bill which had 2 same numbers in it. When I argued, they cancelled one of them but afterwards, on the way to ferry they called the driver and started asking for more moneys. Even after check out. Hotel after all is good, most of the staff are friendly. But guys, check the bills and be careful. ##### Igor Stayed 1 night in Jun 2024 ### 8/10 Good #### Kimberly 2 Feb 2024 Liked: Cleanliness, property conditions & facilities I was not offered a room Upgrade or acknowledged for VIP on Expedia like usual . At check out I asked about bottle of wine and 10 usd credit . They forgot the wine and they usually give a fruit basket instead of 10 dollars credit . I didn’t receive the fruit basket after discussing they agreed to take 10usd off the restaurant bill. I rather be given the options stated when booked then ask for it . Also no elevator . One party member couldn’t use the stairs and this we didn’t realize . We had lunch at hotel and the food was amazing . The staff is not terrible just not aware of what’s going on . Also we booked the same morning for the room why there was confusion maybe . location is good . Property is old . It’s on the beach which is a plus . Breakfast is good . Room was clean and ac worked well . ##### Kimberly Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Muna 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel with amazing staff ##### Muna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### stacy 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities It was wonderful, staff was great and pool was beautiful and the live music was the best!!! I will stay there again if I go back!!! ![View from room](https://a.travel-assets.com/ugc/hotel-reviews/edff9ff8-3848-414b-96fc-cabfb2d853a2-1752449521172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Same but sunset ](https://a.travel-assets.com/ugc/hotel-reviews/ab17326a-410a-43b1-a964-26854e7bd74e-1752449520669.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from pool](https://a.travel-assets.com/ugc/hotel-reviews/565c1046-8d5c-43e8-996e-1b6a9353fe3f-1752449520787.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### stacy Stayed 2 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [The Standard Spa Miami Beach](https://www.expedia.co.uk/Miami-Hotels-The-Standard-Spa-Miami-Beach.h126664.Hotel-Information) > > [Hotels in Bishop's Cleeve](https://www.expedia.co.uk/Bishops-Cleeve-Hotels.d3000400683.Travel-Guide-Hotels) > > [All-Inclusive Hotels in Can Picafort](https://www.expedia.co.uk/Can-Picafort-Hotels-All-Inclusive-Hotel.0-0-d6035246-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Newbridge](https://www.expedia.co.uk/Newbridge-Hotels.d6054227.Travel-Guide-Hotels) > > [Hotels near Mullion Cove Harbour](https://www.expedia.co.uk/Mullion-Cove-Harbour-Hotels.0-l6094417-0.Travel-Guide-Filter-Hotels) > > [Hotels in Skegness](https://www.expedia.co.uk/Skegness-Hotels.d6048672.Travel-Guide-Hotels) > > [4 Star Hotels in City Centre Glasgow](https://www.expedia.co.uk/4Star-City-Centre-Glasgow-Glasgow-Hotels.s40-n6129620-0.Travel-Guide-Filter-Hotels) > > [Chimney House Hotel](https://www.expedia.co.uk/Sandbach-Hotels-Chimney-House-Hotel.h527768.Hotel-Information) > > [Camber Sands Holiday Park](https://www.expedia.co.uk/Rye-Hotels-Camber-Sands-Holiday-Park.h4251610.Hotel-Information) > > [Hotels in Costa de Caparica](https://www.expedia.co.uk/Costa-De-Caparica-Hotels.d6056618.Travel-Guide-Hotels) > > [Wynn Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels-Wynn-Las-Vegas.h1184243.Hotel-Information) > > [Can Salia](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Can-Salia.h3728760.Hotel-Information) > > [TravelodgeUK Hotels in Edgware](https://www.expedia.co.uk/Edgware-Hotels-Travelodge-UK.0-0-d179511--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hotel Padoue](https://www.expedia.co.uk/Lourdes-Hotels-Hotel-Padoue.h2543215.Hotel-Information) > > [YoungsHotels Hotels in London](https://www.expedia.co.uk/London-Hotels-Youngs-Hotels.0-0-d178279--bYoungsHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Manchester (MAN) to Ullensaker (OSL)](https://www.expedia.co.uk/lp/flights/man/osl/manchester-to-oslo) > > [Flights from Hounslow (LHR) to Québec City (YQB)](https://www.expedia.co.uk/lp/flights/lhr/yqb/london-to-quebec) ### Cars ### Activities > [Things to do in Kassel](https://www.expedia.co.uk/Things-To-Do-In-Kassel.d1923.Travel-Guide-Activities) > > [Things to do in Verbania](https://www.expedia.co.uk/Things-To-Do-In-Verbania.d55450.Travel-Guide-Activities) ### Packages ### Holiday Rentals ### General ---