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Expedia-verified reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Deluxe Twin Room
236 square feet
2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Twin Room, Mountain View
Room with view
236 square feet
2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Mountain View
Room with view
473 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Room
236 square feet
2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room
236 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
236 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, Mountain View
Room with view
236 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, Mountain View
Room with view
236 square feet
2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room
236 square feet
2 King Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, Mountain View
Room with view
236 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Twin Room
236 square feet
1 King Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Family-friendly slopeside fun with downhill skiing

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Babysitting or childcare (surcharge)

Location

Located in the mountains, this Zakopane hotel offers ski-in/ski-out access within 3 miles (5 km) of Polana Szymoszkowa, Krupowki Street and Zakopane Aqua Park. Nosal Ski Center is 3 mi (4.9 km) away.

Hotel features

Ski into Mercure Zakopane Kasprowy, where you can enjoy a drink at the bar/lounge and relax in a full-service spa.

Room amenities

All 288 individually furnished rooms provide free WiFi, free wired Internet and room service. For a bit of entertainment, TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Have fun with on-site winter activities, including downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a fitness centre and a sauna. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 3 restaurants. Wired and wireless Internet access is complimentary. This ski hotel also offers a complimentary children's club, an outdoor tennis court and ski passes. Parking is available on-site at a surcharge.

Mercure Zakopane Kasprowy has designated areas for smoking.

  • Picnic area
  • Bar/lounge
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Turkish bath/Hammam
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Conference space size (meters) - 950
  • Ski-in/ski-out access
  • Luggage storage
  • Train station pickup (surcharge)
  • Gift shops or newsstand
  • Conference centre
  • Designated smoking areas
  • Outdoor tennis court
  • Total number of rooms - 288
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Ski passes available
  • Rooftop terrace
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Pool sunloungers
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Children's club (free)
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Ski storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 10226
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Polish

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking

Room Amenities

Mercure Zakopane Kasprowy offers 288 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Rollaway/extra beds (surcharge)
  • Fridge
  • Free WiFi
  • Connecting/adjoining rooms available
  • Coffee/tea maker
  • Daily housekeeping
  • Free wired Internet
  • Blackout drapes/curtains
  • Hypo-allergenic bedding available
  • Shower/tub combination
  • Individually furnished
  • Phone
  • Free bottled water
  • Towels provided
  • Desk
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Television
  • Cable TV service

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Grand Kasprowy – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Banquet Hall Zakopane – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Kasprowy Inn – This restaurant specialises in regional cuisine and serves lunch and dinner. Reservations are required.

Lobby Bar Panorama – On-site bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court, ski-in/ski-out access, a sauna and a fitness centre. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding on site
  • Helicopter/aeroplane tours on site
  • Bicycle rentals on site
  • Tennis lessons on site
  • Cave exploring nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Beach volleyball on site
  • Ski lessons on site
  • Mountain biking on site
  • Downhill skiing on site

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 105.0 per night.

Pets

  • Pets are allowed for an extra charge of PLN 60 per pet, per night.
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum guest age is 18

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 50 for adults and PLN 25 for children (approximately)
  • Airport shuttle fee: PLN 350 per vehicle (roundtrip)
  • Self-parking fee: PLN 35 per night
  • Valet parking fee: PLN 60 per night
  • Pet fee: PLN 60 per pet, per night
  • Rollaway bed fee: PLN 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Kasprowy
  • Kasprowy Mercure
  • Kasprowy Zakopane
  • Mercure Kasprowy
  • Mercure Kasprowy Hotel
  • Mercure Kasprowy Hotel Zakopane
  • Mercure Kasprowy Zakopane
  • Mercure Zakopane Kasprowy
  • Zakopane Kasprowy
  • Zakopane Mercure
  • Accor Kasprowy Zakopane
  • Mercure Kasprowy Zakopane Hotel Zakopane
  • Mercure Zakopane Kasprowy Hotel
  • Mercure Zakopane Kasprowy Hotel
  • Mercure Zakopane Kasprowy Zakopane
  • Mercure Zakopane Kasprowy Hotel Zakopane

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

The seasonal pool will be open from June to August.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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