Hotel Crocus

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Primary image
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Outdoor spa tub
Standard Twin or Double Room | In-room dining

Overview of Hotel Crocus

VIP Access

Hotel Crocus

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Chalubinskiego 40, Zakopane, Lesser Poland, 34-500

Explore the area

  • Popular LocationKrupowki Street13 min walk
  • Popular LocationZakopane Aqua Park14 min walk
  • Popular LocationNosal Ski Center15 min walk
  • AirportPoprad (TAT-Poprad - Tatry)69 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Zakopane

Located in Zakopane, Hotel Crocus is in the city centre and near the boardwalk. Tatra Museum and Villa Koliba are cultural highlights, and some of the area's landmarks include Jaszczurowka Chapel and Wooden Tserkvas of the Carpathian Region in Poland and Ukraine. Travelling with kids? Consider Zakopane Aqua Park and Gorący Potok. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledging. Guests appreciate the hotel's central location.

What's nearby

  • Krupowki Street - 13 min walk
  • Zakopane Aqua Park - 14 min walk
  • Nosal Ski Center - 15 min walk
  • Nosal - 9 min drive
  • Dolina Białego - 19 min drive

Getting around

  • Zakopane Station - 3 min drive
  • Krakow (KRK-John Paul II - Balice) - 95 min drive

Restaurants

  • Przy Mlynie - 5 min walk
  • Bąkowo Zohylina Wyźnio - 11 min walk
  • Czikago - 11 min walk
  • Watra - 12 min walk
  • Stek Burger - 13 min walk

About this property

Hotel Crocus

Family-friendly hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hotel Crocus offers 49 accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily.

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (PLN 30 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Table football
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Fridge
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1722 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 70 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 500 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: PLN 30 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 51 out of 78 reviews
5 - Excellent 65%
Rating 4 - Good. 23 out of 78 reviews
4 - Good 29%
Rating 3 - Okay. 3 out of 78 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 78 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 78 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

5.0/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good restaurants close by, handsome interior
Stayed 9 nights in Jun 2022

5/5 Excellent

Stayed 3 nights in May 2022

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Stayed 1 night in Jan 2022