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Reviews of B&B Downtown Zagreb

4 out of 5
B&B Downtown Zagreb
Trg zrtava fasizma 7, Zagreb

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 31 reviews" "
Rating 8 - Good. 19 out of 31 reviews" "
Rating 6 - Okay. 2 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in every way, except the name B&B is misleading - there is a common kitchen area for all guests but there is no microwave and the stovetop range doesn't work - so no way to heat food. The electric hot water is fine. There is an excellent SPAR convenience store next door.
Stayed 7 nights in Sep 2023
Response from Emil on 12 Oct 2023
Thank you for sharing your experience

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
It was not CLEAR display orninformation about the dates that they do NOT serve breakfast. Being an and promoting themselves as a B$B, breakfast even when small, should be served!
Stayed 3 nights in Sep 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, easy to walk to center, shopping, restaurants, and sights.
Stayed 3 nights in Sep 2023
Response from Emil on 28 Sept 2023
Thank you for your review. We are happy that you liked your stay in B&B Downtown Zagreb

8/10 Good

Alice, East Meadow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is excellent, very clean, well decorated and comfortable. The bathroom was great. In the room, it would have been helpful to have an extra chair and travel-friendly outlet. The part that is confusing is that this is advertised as a B&B, which anybody would interpret as a “Bed&Breakfast”. However, there is no breakfast served and the information on Expedia is not very clear on this. Even while there, there is a sign in the kitchen that indicates breakfast between 8am and 9:30am, but then in smaller letters you are warned that the kitchen is not for use by the guests, all very confusing….
Response from Emil on 22 Sept 2023
Thank you Alice.

8/10 Good

Lynda

Travelled with partner
Liked: Cleanliness, staff & service
Location is great. Entrance door at the street is very unsightly
Stayed 2 nights in Sep 2023
Response from Emil on 5 Oct 2023
Dear Lynda,we are very happy that you liked your stay at B&B Downtown Zagreb.

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, amenities
This is a very small hotel with few rooms in the "Lower Town". First, let me say this was probably not the best choice for us, since it was our first visit to Zagreb. The hotel does not have an on-site host, rather, the keys are left in a lockbox for you. Although the host answered many questions by Expedia messaging and ultimately by phone, it would have been more helpful to have an on-site host. We had to reach out to this hotel for check-in instructions, whereas all other Croatia hotels contacted us many days in advance with check-in instructions, guidance on parking, etc. We had to text her our passport information, which also wasn’t great. Although friendly, the host's instructions were vague, resulting in additional calls even after we retrieved keys from the exterior lockbox. Enter the exterior door, walk up one flight of stairs, use your keys to open another common area door by the "B&B Downtown" sign, then you find your room # and unlock it with another key. The room itself was simple and clean. The bathroom newly updated, but linens and pillows especially needed replacement. There was a breakfast on-site for those who had made arrangements in advance. The young lady managing the breakfast set-up was very kind, and graciously allowed us to add breakfast the same day, even though it caused her a quick return to the downstairs market to make sure that everyone had enough food. She couldn't have been more kind. Driving and parking in Zagreb is problematic.
Stayed 1 night in Sep 2023
Response from Emil on 26 Sept 2023
Dear Teresa,thank you for your review on Expedia. I hope you had nice stay. We will have in mind all suggestion you gave us.

8/10 Good

Jacqueline

Liked: Cleanliness
The room was very clean and tidy but nearby area had little to offer.
Stayed 1 night in Aug 2023
Response from Emil on 21 Sept 2023
Dear Jacqueline,we are happy that you liked your stay.

4/10 Poor

Ivana

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location is perfect, however, the owner was greedy and wanted to overcharge us. Also we book a room with breakfast and breakfast was not served on 3 days we were there. Terrible service.
Stayed 3 nights in Aug 2023

10/10 Excellent

Li

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is super clean and tidy. Host is was welcoming and easy to talk to.
Stayed 1 night in Jul 2023
Response from Emil on 21 Sept 2023
Dear Li,I am happy that you liked your stay.Best regards from Zagreb

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in downtown B&B Zagreb for one night between travelling and it suited us perfectly! very convenient self check in as we arrived late and the host was very respectful and friendly when making sure we got in okay and assured us there was no rush on checking out. For convenience and a happy environment every morning i couldn't recommend enough!
Stayed 1 night in Jun 2023
Response from Emil on 5 Oct 2023
Dear Jonathan.we are happy that you liked your stay.

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern and comfortable rooms with good AC. Irena was more than helpful and communicated really well prior to arrival.
Stayed 2 nights in Jun 2023
Response from Emil on 5 Oct 2023
Dear Ryan,we are happy that you liked your stay at our place!

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay! My room looked directly out at the memorial and the location made walking to various sites super easy. Tram stop right outside and a lovely breakfast every morning with Irene, who is amazing! Will definitely stay here again when we come back.
Stayed 5 nights in Jun 2023
Response from Emil on 5 Oct 2023
Dear Anna,you are very welcome anytime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, poor WiFi
Everything is good except the WiFi. It does not work well in the room.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lovely room in an excellent location. Very friendly hosts and nice breakfast. Host was particularly helpful with information about the town and so we were able to see and do a lot in a short time.
Stayed 2 nights in Jul 2019

10/10 Excellent

WAKANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in center part of Zagreb that is about 10min walk to old town. Room was clean and tidy. The owner was very helpful and kind to us for everything we needed. Need to prepare Shampoo and body-wash by yourself.
Stayed 1 night in Mar 2024

10/10 Excellent

Anuwat

Stayed 1 night in Oct 2023
Response from Emil on 17 Oct 2023
We are happy that you liked your stay at B&B Downtown Zagreb. Thank you.

8/10 Good

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room to the courtyard whichh therefore was rather quiet. The only thing to criticize is the door of the bathroom: it is a sliding door (which is never nice when 2 people are travelling)
Stayed 2 nights in Sep 2023
Response from Emil on 28 Sept 2023
Thank you for your review.

8/10 Good

Serena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima!
Stayed 4 nights in Aug 2023
Response from Emil on 21 Sept 2023
Dear Serena,we are happy that you liked your stay at our B&B.Ciao!

8/10 Good

Choi Wan

Stayed 3 nights in Aug 2023
Response from Emil on 21 Sept 2023
Dear Choi,thank you for your review.

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find it and a good organization. Refreshed style and good cleaning
Stayed 1 night in Aug 2023
Response from Emil on 21 Sept 2023
Thank you Nadia!

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Emil on 21 Sept 2023
Thank you Jorge for your review.

8/10 Good

Mona Karete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Emil on 21 Sept 2023
We are happy that you liked your stay!

8/10 Good

Elin

Stayed 1 night in Jul 2023
Response from Emil on 5 Oct 2023
Dear Elin, we are happy that you liked your stay.Best regards from Zagreb

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Netjes, Goed onderhouden. Alleen jammer dat er niemand was toen we aankwamen.
Stayed 3 nights in Dec 2019
Response from Irena on 18 Dec 2019
Thank you for your review. Hope to see you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Irena on 9 Dec 2019
Thanks

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019