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GRAND HILAI SUN MOON LAKE

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Luxury
5.0 star property
9.8

Exceptional

Luxury hotel near Sun Moon Lake

At GRAND HILAI SUN MOON LAKE, you can look forward to designer shops on-site, dry cleaning/laundry services and a bar. Treat yourself to a facial or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the health club, as well as activities such as boat tours. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is £421
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View | Premium bedding, down duvets, free minibar, in-room safe

Deluxe Suite, Lake View

  • Lake view
  • 1174 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Prime Superior Room (6F~8F)

Premium bedding, down duvets, free minibar, in-room safe

Prime Superior Room (6F~8F)

9.6 out of 10
Exceptional
(4 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Prime Deluxe King Room with lake view (6F~7F)

Premium bedding, down duvets, free minibar, in-room safe

Prime Deluxe King Room with lake view (6F~7F)

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Sun Moon Suite

Premium bedding, down duvets, free minibar, in-room safe

Sun Moon Suite

  • Lake view
  • 1637 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Prime Superior King Room (3F)

Premium bedding, down duvets, free minibar, in-room safe

Prime Superior King Room (3F)

8.0 out of 10
Very good
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Yuchi, GRAND HILAI SUN MOON LAKE is in the mountains and on a lake. Ming Temple and Nine Frog Acrobats are local landmarks, and some of the area's attractions include Meihe Garden and Formosan Aboriginal Culture Village. Shueili Snakekiln Ceramics Park and Lingzhi Mushroom Farm are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Yuchi travel guide
Map
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555

What's nearby

  • Shueishe Pier
    Shueishe Pier
    1 min walk - 0.0 miles
  • Young woman riding bicycle on Sun Moon lake bike trail
    Sun Moon Lake
    11 min walk - 0.6 miles
  • Meihe Garden
    2 min walk - 0.1 miles
  • Shueishe Visitors Center
    3 min walk - 0.2 miles
  • Sun Fog Port
    9 min walk - 0.5 miles

Getting around

  • Shuili Checheng Station
    33 min drive
  • Taoyuan International Airport (TPE)
    163 min drive

Restaurants

  • 阿嬤古早味香菇茶葉蛋
    15 min drive
  • 茶老爸
    2 min walk
  • 日月潭新山味邵族風味餐廳
    2 min walk
  • 丹彤
    5 min drive
  • 田園日月潭紅茶手工蛋捲
    3 min walk

About this property

GRAND HILAI SUN MOON LAKE

Luxury hotel near Sun Moon Lake
At GRAND HILAI SUN MOON LAKE, you can look forward to designer shops on-site, dry cleaning/laundry services and a bar. Treat yourself to a facial or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Enjoy the health club, as well as activities such as boat tours. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Self-service breakfast (surcharge), hot springs on-site and an electric car charging station
  • A banquet hall, luggage storage and karaoke
  • Guest reviews speak well of the overall condition
Room features
All 93 rooms boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Baby baths, children's slippers and free infant beds
  • Bathrooms with spring water baths and hairdryers
  • 45-inch LED TVs with Netflix, streaming services and satellite channels
  • Wardrobes/cupboards, balconies and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 11:00 AM for a fee: TWD 1,848 for adults and TWD 924 for children
  • 3 restaurants
  • A bar/lounge

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Health club
  • Hot spring
  • Karaoke
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • In-room cot
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In the mountains
  • On a lake
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot spring
  • Hot springs open from 7:00 AM - 10:30 PM
  • Hot springs water temperature - 42 ºC
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2024
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free stocked minibar
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 8800.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for self-service breakfast: from approximately TWD 1848 for adults and from TWD 924 for children
  • Rollaway bed fee: TWD 8800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Property Registration Number 交觀宿字第15 號
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa

Property is also known as

Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi

Frequently asked questions

Does GRAND HILAI SUN MOON LAKE have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at GRAND HILAI SUN MOON LAKE?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at GRAND HILAI SUN MOON LAKE on 18 May 2026 start from £421, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is GRAND HILAI SUN MOON LAKE pet-friendly?

No, pets are not allowed at this property.

How much is parking at GRAND HILAI SUN MOON LAKE?

Self-parking is free at this property.

What time is check-in at GRAND HILAI SUN MOON LAKE?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at GRAND HILAI SUN MOON LAKE?

Checkout is at noon.

Where is GRAND HILAI SUN MOON LAKE located?

Situated on a lake, this luxury hotel is within a 10-minute walk of Shueishe Pier and Sun Moon Lake. Meihe Garden and Shueishe Visitors Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

GRAND HILAI SUN MOON LAKE Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 55 out of 60 reviews
Rating 8 - Good. 4 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

Reviews

Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Perfect location to see the lake, specially from the balcony of the bar. Room is big and clean, food is excellent, staffs are all very polite and caring. Highly recommended!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, great views and location, and a comfortable, modern room. I would absolutely stay here again and highly recommend it to others.
Balcony view
Hotel interior view
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

chi ren

Liked: Cleanliness, amenities, property conditions & facilities
yes very clean and all the stuff are very kindly and polite.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hsing-Fang

Liked: Cleanliness, staff & service, property conditions & facilities
The best service, the best view,
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Grand Hilai Sun Moon Lake far exceeded our expectations. The welcome we received was warm and attentive, we felt right at home the moment we stepped through the door to our room. The view of the lake was breathtaking and the room was decorated so nicely. The General Managers and staff were so helpful and accommodating. The breakfast buffet is generous and delicious. The spa experience was top notch and Jasmine, my therapist was so intuitive and had a wonderful touch. The Grand Halai is one of the best experiences I’ve had top to bottom. I can’t wait to come back.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service. Rooms are spacious with all the amenities you need. Phenomenal views of the lake from our room. The bar is closed 5-8pm which we found super puzzling and didn’t know until we showed up at 5pm for a cocktail. Never heard of that at a hotel before. No food or drink service at the pool - also seems unusual for such a high end hotel. Otherwise a wonderful experience!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Ju Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Nov 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yenhong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was nothing short of exceptional. Nestled in a prime location overlooking the breathtaking beauty of Sun Moon Lake, the property offers stunning panoramic views that feel almost surreal. Waking up each morning to the misty lake framed by mountain ranges was unforgettable. The room itself was incredibly luxurious—beautifully designed, spacious, and thoughtfully appointed with every comfort in mind. Beyond the accommodations, the hotel offers a wonderful selection of complimentary and paid activities that make the stay feel like a true retreat. The highlight, without question, is the boundless swimming pool. Floating in the infinity pool while gazing out at the tranquil lake and surrounding mountains is an experience that feels both peaceful and indulgent. We also loved the complimentary weekend morning yoga class—practicing yoga with the mystic lake and majestic mountain backdrop was simply magical. If there is one small area for improvement, it would be the reservation system for some of the complimentary wellness activities. There was a free sound bath session on the weekend that was already fully booked, even though we signed up as soon as we checked in. It would be wonderful if experiences like this could be reserved at the time of room booking, so guests can plan ahead. That said, this was only a minor disappointment in what was otherwise a flawless stay. Overall, the hotel exceeded our expectations in every way!
Stayed 1 night in May 2026
Verified

10/10 Excellent

CHI HSUAN

Liked: Cleanliness, staff & service, amenities
是
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

POCHUN

Liked: Cleanliness, staff & service, amenities
不管是氛圍或者是人員的服務，都非常的棒。 很推薦想要在日月潭附近有個美好舒適的住宿地點。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Houng-jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is Exceptionally good among the hotels I stayed in Taiwan this trip.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

YICHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從check in開始的專屬接待辦理、入房後夜床服務、房間寬敞且乾淨舒適，陽台可遠眺日月潭景色、晚上九點還有提供道地小吃宵夜、早餐精緻主餐河龍蝦和勒眼牛排很美味，再搭配自助吧，整體體驗很滿意，會想再訪。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

HUI YIN PATTY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無與倫比的旅行

真的完全將日月潭的美盡收眼底！飯店的服務和態度真的好溫暖又專業！如果你是美食老饕，帶著空胃來享受吧！從早到晚有吃不完的美食！
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Ta-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

用心經營的酒店

日月潭酒店首選，您來住看看就能體會，下次一定全家一起再來。
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

TING-DUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店與服務都讓人非常滿意

飯店住宿 與各設施都很讚，食物也很滿意，房內可以直接泡湯看湖景
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SHIH-PEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務太好了
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

LI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
餐飲優秀服務優等客房舒服環境很棒
Stayed 2 nights in May 2025
Verified

10/10 Excellent

CHENG-TAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員態度非常 親切
Stayed 1 night in May 2025
Verified

10/10 Excellent

HSIN-MING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常優質，值得與好友分享！
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yun-Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常優秀的飯店

服務細緻用心 建議房間的垃圾桶可以增加一個比較夠用。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

YIFUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常用心的Hotel.

雖然服務人員有些不熟練，但是每位服務人員都表現了非常熱忱的態度，很棒的感覺。 餐飲非常棒，尤其是中式晚餐，食器，擺盤，料理精彩美味，米其林等級的水準，超讚👍！
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lin Kuei

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

David

Stayed 2 nights in Nov 2025