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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Guest reviews

4.2 out of 5 Very good
464 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMcArthur Glen Designer Outlet3 min drive
Popular LocationYork Barbican11 min drive
Popular LocationYork Racecourse17 min drive
AirportLeeds (LBA-Leeds Bradford)53 min drive

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  • Standard Room, 2 Single Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 108 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

    5/5 guest room rating

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed, Non Smoking (Canopy Bed)
  • Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Apartment, 1 Double Bed, Non Smoking, Kitchenette
  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Non Smoking

About this area

York

Located in York, York Pavilion Hotel, Sure Hotel Collection by Best Western is in the city centre and near a train station. Jorvik Viking Centre and York Barbican are cultural highlights, and some of the area's popular attractions include York Dungeon and York National Railway Museum. Check out an event or a game at York Racecourse, and consider making time for National Railway Museum, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our York travel guide
View in a map
Popular Location

What's nearby

  • McArthur Glen Designer Outlet - 3 min drive
  • University of York - 10 min drive
  • York Barbican - 11 min drive
  • York Castle Museum - 14 min drive
  • York Racecourse - 17 min drive

Getting around

  • York Station - 15 min drive
  • AirportLeeds (LBA-Leeds Bradford) - 53 min drive

Restaurants

  • Brasserie — 1 min walk
  • Croque Monsieur - 15 min walk
  • Gatehouse Cafe - 3 min drive
  • The Rook and Gaskill Inn - 3 min drive
  • Totos - 3 min drive

About this property

York Pavilion Hotel, Sure Hotel Collection by Best Western

3-star romantic hotel near York Racecourse
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. All 62 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find coffee/tea makers and hairdryers.
York Pavilion Hotel, Sure Hotel Collection by Best Western offers 62 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Free rollaway beds
  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per accommodation, per stay
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 20.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Can I cancel my reservation for free at York Pavilion Hotel, Sure Hotel Collection by Best Western and receive a full refund?
Yes, York Pavilion Hotel, Sure Hotel Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to York Pavilion Hotel, Sure Hotel Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.
Is York Pavilion Hotel, Sure Hotel Collection by Best Western pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 20.00 per accommodation, per stay.
How much is parking at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Self-parking is free at this property.
What time is check-in at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Check-in is from 3 PM to 11 PM. Late check-in is available during limited hours.
What time is check-out at York Pavilion Hotel, Sure Hotel Collection by Best Western?
Checkout is at 11 AM. Late checkout is available for GBP 20 (subject to availability).
Where is York Pavilion Hotel, Sure Hotel Collection by Best Western located?
Located in the heart of York, this romantic hotel is within 2 mi (3 km) of Kohima Museum, York Racecourse, and Jorvik Viking Centre. Shambles and McArthur Glen Designer Outlet are also within 2 miles (3 km).
4.2
Very good
464 reviews
5 - Excellent
194
4 - Good
192
3 - Okay
45
2 - Poor
22
1 - Terrible
11

4.3/5

Cleanliness

4.4/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

3/5 Okay

Property looked good on outside initial inspection of room with queen size four poster very small for £165 a night valence round top of four poster very dusty and sheets had a hole in them ... not even a glass to have water or brush your teeth definitely not worth the money ... no lift room on second floor no offer of help with case ... I have a bad knee so would have appreciated this ...
Stayed 1 night in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 2 nights in Mar 2020
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