Title: Hotel Yokohama Camelot Japan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3893154&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Yokohama Camelot Japan Hotel Yokohama Camelot Japan offers a peaceful retreat near Tokyo Bay where travelers can enjoy global cuisine while escaping the city bustle ## Photo gallery for Hotel Yokohama Camelot Japan ![Terrace/patio - Hotel Yokohama Camelot Japan (Yokohama)](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/8c70a05e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room (For Breakfast Plan, child breakfast not included) | Down duvets, in-room safe, desk, blackout curtains - Hotel Yokohama Camelot Japan (Yokohama)](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/afb65d77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Hotel Yokohama Camelot Japan (Yokohama)](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/14e79812.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Yokohama Camelot Japan (Yokohama)](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/322c1043.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Yokohama Camelot Japan (Yokohama)](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/1a2d9913.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies This urban sanctuary offers a garden for relaxation after exploring Tokyo Bay. The hotel has five Italian restaurants, a coffee shop for morning brews, and a bar for evening unwinding. Guests stay connected with in-room WiFi throughout their stay. ## Reviews 7.8 Good ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Parking available - Bar £40 2 Mar - 3 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Twin Room, Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/90a36c2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Smoking 7.4 Good 3 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Down duvet Blackout curtains Bidet - 197 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Semi-Double Room, Smoking (Large Single Bed) ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/ea6b90d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi-Double Room, Smoking (Large Single Bed) 7.6 Good 4 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Down duvet Blackout curtains Bidet - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Large Single Bed ### View all photos for Semi-Double Room, Non-Smoking (Large Single Bed) ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/ea6b90d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Semi-Double Room, Non-Smoking (Large Single Bed) 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Down duvet Blackout curtains Bidet - 183 sq ft - 1 bedroom - Sleeps 2 - 1 Large Single Bed ### View all photos for Twin Room, Non Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/90a36c2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 7.2 Good 15 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Down duvet Blackout curtains Bidet - 197 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Single Room, Non Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/dfcbf441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Non Smoking 7.6 Good 11 reviews ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Down duvet Blackout curtains Bidet - 140 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Single Room, Smoking ![Down duvets, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/4000000/3900000/3893200/3893154/dfcbf441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, Smoking ### Highlights Soundproofed Air conditioning Fridge HDTV Separate bedroom Down duvet Blackout curtains Bidet - 140 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/25000000/24090000/24083100/24083044/9421cb5a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points Flex by Sheraton Yokohama West Nishi - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 9.0 Wonderful 706 reviews £58 8 Mar - 9 Mar [](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-UNIZO-Yokohamaeki-West.h24083044.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=6048260&destination=Yokohama (and vicinity)&destType=MARKET&latLong=35.474352,139.540742&searchId=5433ec19-8d23-476f-a393-ae1da5f95259&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/91000000/90340000/90332800/90332722/68c896ae.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Citadines Harbour Front Yokohama Yokohama City Centre - Free Wi-Fi - Air-conditioning - Gym - Breakfast available 9.6 Exceptional 910 reviews £55 8 Mar - 9 Mar [](https://www.expedia.co.uk/Yokohama-Hotels-Citadines-Harbour-Front-Yokohama.h90332722.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=6048260&destination=Yokohama (and vicinity)&destType=MARKET&latLong=35.474352,139.540742&searchId=5433ec19-8d23-476f-a393-ae1da5f95259&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/92000000/91830000/91828000/91827905/00fb73ed_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Yokohama Yokohama City Centre - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 740 reviews £104 2 Mar - 3 Mar [](https://www.expedia.co.uk/Yokohama-Hotels-Hilton-Yokohama.h91827905.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6048260&destination=Yokohama (and vicinity)&destType=MARKET&latLong=35.474352,139.540742&searchId=5433ec19-8d23-476f-a393-ae1da5f95259&top_cur=GBP) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/96000000/95030000/95028800/95028799/fbe0aa7b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mercure Tokyo Haneda Airport Haneda - Free airport shuttle - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 1,509 reviews £94 additional charges may apply 4 Mar - 5 Mar [](https://www.expedia.co.uk/Tokyo-Hotels-Mercure-Tokyo-Haneda-Airport.h95028799.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=6048260&destination=Yokohama (and vicinity)&destType=MARKET&latLong=35.474352,139.540742&searchId=5433ec19-8d23-476f-a393-ae1da5f95259&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYokohama-Hotels-Hotel-Yokohama-Camelot-Japan.h3893154.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYokohama-Hotels-Hotel-Yokohama-Camelot-Japan.h3893154.Hotel-Information) ## About the area Located in Yokohama City Centre, a neighbourhood in Yokohama, Hotel Yokohama Camelot Japan is near a metro station. The area's natural beauty can be seen at Tokyo Bay and popular attractions include Anpanman Museum and Hakkeijima Sea Paradise. Looking to enjoy an event or a game? See what's going on at K-Arena Yokohama or Yokohama Stadium. [Visit our Yokohama travel guide](https://www.expedia.co.uk/Yokohama.dx6048260) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.46797%2C139.61856&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FE9piifTXmAiHwkkQ6RZOIVzJdI=) 1-11-3 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004 ### What's nearby - ![HARA Model Railway Museum which includes interior views](https://images.trvl-media.com/place/553248621532774396/7edccd36-3061-41a1-af68-b4d1eb142ba4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) HARA Model Railway Museum 11 min walk \- 0.6 miles - ![Nissan Global Headquarters Gallery showing interior views](https://images.trvl-media.com/place/553248621532774393/01915a7c-6076-4815-8348-239b84285de4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nissan Global Headquarters Gallery 12 min walk \- 0.7 miles - ![Yokohama_AnpanmanMuseum_6104160_05](https://images.trvl-media.com/place/6104160/c9affcc3-7a80-4281-8fff-abd7b811168b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Anpanman Museum 15 min walk \- 0.8 miles - K-Arena Yokohama 16 min walk \- 0.9 miles - PIA ARENA MM 3 min drive \- 1.3 miles ### Getting around - Yokohama Station 7 min walk - Shin-Takashima Station 15 min walk - Tokyo (NRT-Narita Intl.) 99 min drive ### Restaurants - Starbucks 1 min walk - ゴーゴーカレー 3 min walk - ドトールコーヒーショップ 4 min walk - 鴨そば さわ田 2 min walk - 珈琲問屋 4 min walk ## About this property ### Hotel Yokohama Camelot Japan Hotel near Anpanman Museum Close to K-Arena Yokohama, Hotel Yokohama Camelot Japan provides a coffee shop/cafe, a garden and a hair salon. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - Buffet breakfast (surcharge), self-parking (surcharge) and a vending machine - A 24-hour front desk, a banquet hall and a front desk safe - Luggage storage and a lift - Guest reviews speak highly of the helpful staff Room features All 215 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with toilets with electronic bidets and shower/bath combinations - 19-inch HDTVs with digital channels - Fridges, electric kettles and daily housekeeping ## Similar properties ![3 restaurants, breakfast, lunch, dinner served; Japanese cuisine ](https://images.trvl-media.com/lodging/33000000/32510000/32509800/32509722/e1ef7534.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel & Resort Yokohama Bay Tower Minatomirai - Spa - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 5,279 reviews £42 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=32509722&PinnedHotelID=32509722&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/4000000/3790000/3788600/3788582/f2f56fc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plumm Yokohama City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 1,405 reviews £32 2 Mar - 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Breakfast included - Free Wi-Fi - Air-conditioning - Parking available 8.6 Excellent 368 reviews £55 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=96650586&PinnedHotelID=96650586&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=3893154&PinnedHotelID=3893154&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3893154,32509722,3788582,53824306,2948331) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Parking on site (JPY 1,500 per night) - RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,500 for adults and JPY 1,000 for children - 5 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Ercolano - Grade A - Katsuragawa - Stabana Trattoria - Toukaen ### Family friendly - In-room refrigerator - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 14 floors - Banquet hall - Built in 1979 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Blackout drapes - Down comforter ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 19-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 3:00 AM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking. ### Renovations and closures The property is closed between 15 April and 29 June. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1000 for children - Self-parking fee: JPY 1500 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as Camelot Hotel Yokohama Japan Hotel Camelot Yokohama Japan Hotel Yokohama Camelot Japan Yokohama Camelot Japan Camelot Hotel Yokohama Hotel Camelot Japan Camelot Japan Yokohama Camelot Japan Hotel Yokohama Camelot Japan Hotel Hotel Yokohama Camelot Japan Yokohama Hotel Yokohama Camelot Japan Hotel Yokohama ## Frequently asked questions ### Is Hotel Yokohama Camelot Japan pet-friendly? ### How much does it cost to stay at Hotel Yokohama Camelot Japan? ### How much is parking at Hotel Yokohama Camelot Japan? ### What time is check-in at Hotel Yokohama Camelot Japan? ### What time is check-out at Hotel Yokohama Camelot Japan? ### Where is Hotel Yokohama Camelot Japan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Yokohama Camelot Japan Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 201 8 - Good 349 6 - Okay 190 4 - Poor 60 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Shiori 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Very helpful staff both front desk and house keepers. ##### Shiori Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Trevor 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice room with plenty of space and even had a nice desk chair ##### Trevor Stayed 2 nights in Jan 2026 ### 6/10 Okay #### Kosei 18 Jan 2026 Liked: Staff & service, amenities, property conditions & facilities I would say it’s okay. It’s close to the Yokohama station and bus stop. I could find only one outlet and there is one outlet strip which has three outlets. If you wanna charge more than 4devices. You gotta bring your own outlet strip. I chose 3 stars for cleannesses cuz there are bunch of dusts under and back side of the bed which is uncomfortable. But there is a free coffee bar downstairs that’s good. ##### Kosei Stayed 1 night in Jan 2026 ### 10/10 Excellent #### May Siu Ling 7 Oct 2025 Liked: Cleanliness, staff & service Staff were super friendly and professional. We had no problem of communicating with them in English. The building is right beside the subway, a huge underground shopping centre and food. Room were spacious but lighting is a bit dark. Its worth to include the breakfast when making the reservation. ![](https://a.travel-assets.com/ugc/hotel-reviews/e2ab26bb-6fb3-485a-9808-5316eb92b7d4-1759800770978.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### May Siu Ling Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Kenjiro 18 Jul 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Horrible room. Good service You get what you paid for The room is downright disgusting. I just dropped something on the floor and it has other peoples hair on it. They didn’t even vacuum this place. What looks like mold and hair in the bathroom. Scraped up desk. Yellowed phone. A fridge that looks older than me. Gross chair that looks like it’s been through a war. Noise? Yep, you can hear everyone's rooms and any talking in the hallway. It's an old building. Everything is just old Here are some good points to consider \* Checkout is 11am and checkin is 2pm! \* If you hit the right timing, rooms can be low as $45-55/night \* Quite spacious. Opened up my luggage and it remains open because there's enough space. \* Internet that's actually usable! 40mbps and stable. I'm watching a Youtube video as I type this. \* I feel this hotel was once considered a very nice hotel (maybe in the 80s?). The decor and carpeting feels dated, but still nice. \* Location is right above the tip of Yokohama Station. You have to walk a bit, but you do this walk in the train station. You don't have to take any extra train/bus to get to Yokohama, you are there. There are stairs you need to take up from the train station to get to the hotel. I'd say about 25 steps, but I lugged my 50lb luggage up so you can too! \* I like that I can go downstairs into the train station at 8:30pm to buy up food on 40-50% sale before they closed. ![Mold and hair on the wall](https://a.travel-assets.com/ugc/hotel-reviews/9884cea3-df8e-4339-9011-45bd70c695bc-1752837276016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Blackened switch](https://a.travel-assets.com/ugc/hotel-reviews/de7e9f59-f358-47bb-a166-92cc335223a2-1752837276201.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![chipped desk](https://a.travel-assets.com/ugc/hotel-reviews/ee8f1b7f-7af5-4ea1-a61c-91721c64bf16-1752837276504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![hole in the ceiling](https://a.travel-assets.com/ugc/hotel-reviews/163504e0-cfb9-4e2b-af43-d906e601c355-1752837276205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kenjiro Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Kacy 4 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a unique experience with a japanese take on western hotels. It was quietm staff were nice, and had good accomodations for foreigners. Breakfast option was also delicious inside the hotel and is a 3 minute walk from the biggest shopping mall ive ever seen. ##### Kacy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### kenneth 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing breakfast, beautiful interior, nice staff & good clean rooms, I only stayed for two nights but I wish it was longer. One if the better hotels in Japan ##### kenneth Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Bhuwan 26 Aug 2025 Liked: Amenities, property conditions & facilities All good ##### Bhuwan Stayed 1 night in Jul 2025 ### 4/10 Poor #### Peter 1 Jul 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Bed are too hard. ##### Peter Stayed 2 nights in Jun 2023 ### 4/10 Poor #### Keisuke 11 Nov 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Poor internet connection. Only 1 power-outlet in a room. ##### Keisuke Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Christian 6 Nov 2022 Disliked: Staff & service, property conditions & facilities They wanted to charge me again although I already paid. Then they sent us to a single room with a tiny bed with 1 pillow although we were two guests and we had paid for a double room with 2 beds. We had to go back and eventually they gave us the proper room. The room was dilapidated, broken walls and ceilings, and the shower curtain had many moldy stains. ##### Christian Stayed 1 night in Nov 2022 ### 6/10 Okay #### MASATO 18 Feb 2026 Disliked: Amenities 設備は古いものの,立地がよく快適に利用できました。 ##### MASATO Stayed 1 night in Feb 2026 ### 8/10 Good #### Hideo 13 Jan 2026 Liked: Amenities, property conditions & facilities 設備の古さは否めない。スタッフの対応は良かった。 ##### Hideo Stayed 1 night in Dec 2025 ### 8/10 Good #### 知美 3 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities 雨が降ってましたが横浜駅から地下街を通って直ぐだったので、傘いらず。アクセスも抜群なので、是非利用して欲しいです ##### 知美 Stayed 1 night in Jan 2026 ### 4/10 Poor #### Yuko 29 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities お風呂のカビが不快でシャワーカーテンの生乾き臭が辛かった。換気扇はスイッチはなくて、動いてるのか止まってるのか分からず辛かった。エアコンが自分の好きなモードを選んで使えなくて辛かった。それ以外は別に望みません。 ##### Yuko Stayed 1 night in Nov 2025 ### 8/10 Good #### MEGUMI 29 Nov 2025 Liked: Cleanliness, staff & service, amenities 受付の方の対応も丁寧で良かったです 浴室の水がチョロチョロと止まらなかったですが、その他は全然良かったです ##### MEGUMI Stayed 1 night in Nov 2025 ### 8/10 Good #### Yoshikazu 27 Nov 2025 Liked: Cleanliness 対応が丁寧 ##### Yoshikazu Stayed 1 night in Nov 2025 ### 6/10 Okay #### 諭 13 Nov 2025 生卵はいっぱいあるが、目玉焼きもスクランブルも無く、解凍した冷食のオムレツというのがさびしい。 ##### 諭 Stayed 1 night in Nov 2025 ### 6/10 Okay #### 諭 5 Nov 2025 Liked: Cleanliness, staff & service ウォーンウォーンという何らかの装置音が深夜に壁から聞こえ続けた。 今まで泊まった部屋にはすべからくあったフロアライトが、この部屋には無かった。 ##### 諭 Stayed 1 night in Nov 2025 ### 8/10 Good #### 諭 21 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities 何度か利用していますが、OAチェアの部屋は初めてでした。 なかなか良い試みだと思います。 ##### 諭 Stayed 1 night in Oct 2025 ### 6/10 Okay #### SACHIKO 19 Oct 2025 Disliked: Cleanliness, property conditions & facilities 朝食付きのプランで夕食は無しにして中華街とかで食べる予定でしたが、雨の為ホテルから出ない事にしました。ウェルカムドリンクスペースにコーヒー、紅茶、スープ等が無料の為、コーンスープとコンソメスープを頂き、ホテルのフロントで販売しているシュウマイをレンチンして貸し出ししている醤油で食べたらめちゃ美味でした。中華街で食べる物と近い味で大満足でした。 部屋は普通でベッドの寝心地も良く概ね満足でしたが、部屋付きのお風呂が最悪でした。 シャワーの水漏れで夜中もポタポタ音があるのでトイレに行く時怖い。後は水漏れによる雑菌の臭いがするという所が嫌でした。 私の誕生日に娘と遊びに来た記念日でしたのでちょっとだけ残念でした。 でも偶々私達の部屋だけだと思うので、ホテルの評価としては金額も安かったし駅から近いし満足しています。 スタッフさんは親切でとても素敵な方でした。 ![日本庭園を眺めながらの朝食バイキング形式](https://a.travel-assets.com/ugc/hotel-reviews/11b74245-c804-4ad0-90c5-2fb771e8227f-1760864527313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bac1c70c-c7df-4cb9-875b-297f54ac155b-1760864527090.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SACHIKO Stayed 1 night in Oct 2025 ### 10/10 Excellent #### 諭 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 朝食のポスターが2通りあって、それぞれの記載価格が違うのが謎だった。 ##### 諭 Stayed 1 night in Oct 2025 ### 8/10 Good #### KAZUHITO 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋がもう少し広いと、なお有り難いです。 ##### KAZUHITO Stayed 1 night in Oct 2025 ### 4/10 Poor #### Joao Eurico 3 Oct 2025 Disliked: Staff & service, property conditions & facilities 施設がかなり古くて、ずっと水が流れる音が聞こえていました。寝付きの悪い方はやめた方がいいと思います。アクセスは良かったので、ベッドさえ良ければいいという方には可だと思います。 ##### Joao Eurico Stayed 1 night in Sep 2025 ### 10/10 Excellent #### やすし 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 駅から近く,清潔でコスパ良いです。 ##### やすし Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Senkyoro](https://www.expedia.co.uk/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Lalaca](https://www.expedia.co.uk/Hakone-Hotels-Lalaca.h11471952.Hotel-Information) > > [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > > [Delphin Palace - 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