Title: Silks Place Yilan Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Silks Place Yilan Luxury Yilan hotel connected to a shopping centre, steps from Luna Plaza ![Comfort Suite | View from room](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/839c135c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/1b1b8ab2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden House | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/f6ce8744.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mulan Spa Room(include 1 person Spa treatment,please contact Mulan Spa on 03-9360022 to reserve) | Private spa tub](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/65eb6558.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/4eaab512.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Silks Place Yilan, in downtown Yilan, offers a luxurious escape with a tranquil garden and scenic rooftop terrace. Guests can enjoy spa services, a family-friendly playground, and an arcade room. Visitors consistently praise the hotel's well-maintained condition. 9.4 Exceptional ## Popular amenities - Hot tub - Breakfast available - Pool - Housekeeping - Bar - Parking included £290 includes taxes & fees 16 Oct - 17 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=7862782&PinnedHotelID=7862782&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/15c73401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room 10.0 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes Private bathroom - 462 sq ft - City view - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/f58be5af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes Hairdryer - 463 sq ft - City view - Sleeps 4 - 2 Single Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/15c73401.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room (with Balcony) ### Highlights Balcony Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes - 462 sq ft - Sleeps 3 - 1 King Bed ![Superior Twin Room, 2 Single Beds (with Balcony) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/85c6bca9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds (with Balcony) ### Highlights Balcony Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes - 462 sq ft - City view - Sleeps 4 - 2 Single Beds ![Family Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/89f92b6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes Private bathroom - 495 sq ft - City view - Sleeps 6 - 2 Queen Beds ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/7a38ba48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (with Balcony) ### Highlights Balcony Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes - 495 sq ft - Sleeps 6 - 2 Queen Beds ![Fantastic Castle - Superior King Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/4b385b9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fantastic Castle - Superior King Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Designer toiletries Hairdryer - 462 sq ft - City view - Sleeps 4 - 1 King Bed ![Children’s theme room](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/815435c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fantastic Castle - Superior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Designer toiletries Hairdryer - 462 sq ft - City view - Sleeps 4 - 2 Single Beds ![Fantastic Castle - Family Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/4aac2bdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fantastic Castle - Family Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Designer toiletries Hairdryer - 463 sq ft - City view - Sleeps 6 - 2 Queen Beds ![Comfort Suite | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/568d7e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Balcony Soundproofed Air conditioning LED TV Premium bedding Blackout curtains Separate bedroom Bathrobes - 861 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Children’s theme room](https://images.trvl-media.com/lodging/8000000/7870000/7862800/7862782/815435c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room-Fantasy Castle(No Bathtub) ### Highlights Soundproofed Air conditioning LED TV Separate bedroom Blackout curtains Premium bedding Bathrobes Private bathroom - 462 sq ft - City view - Sleeps 4 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYilan-Hotels-Silks-Place-Yilan.h7862782.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYilan-Hotels-Silks-Place-Yilan.h7862782.Hotel-Information) ## About the area Located in Yilan, Silks Place Yilan is connected to a shopping centre. Yilan Museum of Literature and Yilan Distillery Chia Chi Lan Wine Museum are cultural highlights, and travellers looking to shop may want to visit Luna Plaza and Dongmen Night Market. Memorial Hall of Founding of Yilan Administration and Jimmy Park are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Yilan travel guide](https://www.expedia.co.uk/Yilan.dx6034471) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C24.75361%2C121.75050&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BV_vA4YqeXXGI7LgFqN151dQwT4=) No. 36, Minquan Rd., Sec. 2, Yilan, Yilan County, 260 ### What's nearby - Luna Plaza - 1 min walk - 0.1 miles - Yilan Distillery Chia Chi Lan Wine Museum - 4 min walk - 0.2 miles - Dongmen Night Market - 10 min walk - 0.6 miles - Jimmy Park - 12 min walk - 0.6 miles - Yilan Sports Park - 20 min walk - 1.1 miles ### Getting around - Yilan Station - 11 min walk - Taoyuan International Airport (TPE) - 87 min drive ### Restaurants - ‪紅樓中餐廳 Lantern Chinese Cuisine - ‬2 min walk - ‪Woosa - ‬4 min walk - ‪山珍海味 炒飯炒麵 - ‬2 min walk - ‪星巴克 - ‬4 min walk - ‪藏壽司くら寿司 Kura Sushi - ‬1 min walk ## About this property ### Silks Place Yilan Luxury family-friendly hotel near Luna Plaza Located close to Yilan Museum of Literature and Memorial Hall of Founding of Yilan Administration, Silks Place Yilan provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a body treatment, a body scrub or a massage at Mulan Spa, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room. You'll also enjoy perks such as: - A seasonal outdoor pool and an indoor pool, along with sunloungers - Free self-parking - Buffet breakfast (surcharge), free bike hire and a local area shuttle - An electric car charging station, a lift and a water dispenser - Guest reviews say good things about the overall condition Room features All 193 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Extra amenities include: - Designer toiletries and hairdryers - LED TVs with digital channels - Video game consoles, video games and daily housekeeping ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/20000000/19370000/19367300/19367272/5cf7e85f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Yilan Resort Yuanshan - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 528 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=19367272&PinnedHotelID=19367272&HadPinnedHotel=true®ionId=-1&adults=2) ![Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/5000000/4390000/4384000/4383974/77bbf07f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Evergreen Resort Hotel (Jiaosi) Jiaoxi - Pool - Hot tub - Spa - Kids pool 9.4 Exceptional 1,006 reviews £148 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=4383974&PinnedHotelID=4383974&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/28000000/27190000/27184900/27184804/9903e7f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakeshore Hotel Yilan Yilan - 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Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 576 reviews £168 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=20190724&PinnedHotelID=20190724&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Area shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TWD 1,001 for adults and TWD 1,001 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - Mix Gourmet - Red Lantern - The Lounge ### Things to do - Arcade/game room - Free bicycle rentals - Free children's club - Full-service spa - Health club - Hot tub - Indoor pool - Library - Playground - Sauna - Seasonal outdoor pool - Steam room ### Family friendly - Arcade/game room - Free children's club - Indoor pool - Laundry facilities - Playground - Seasonal outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Raised toilet seat - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchairs on site ### More - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - LED TV with digital channels - Video game console - Video games ### Food and drink - Free bottled water - Minibar ### More - Air conditioning - Free daily newspapers - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately TWD 1001 for adults and from TWD 1001 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from April to October Pool access available from 7:00 AM to 11:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Silks Place Yilan Hotel Silks Place Hotel Silks Place Silks Place Yilan Hotel Silks Place Yilan Yilan Silks Place Yilan Hotel Yilan ## Frequently asked questions ### Does Silks Place Yilan have a pool? > Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 11:00 PM. ### How much does it cost to stay at Silks Place Yilan? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Silks Place Yilan on 16 Oct 2025 start from £289.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Yilan-Hotels-Silks-Place-Yilan.h7862782.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Silks Place Yilan pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Silks Place Yilan? > Self-parking is free at this property. ### What time is check-in at Silks Place Yilan? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Silks Place Yilan? > Checkout is at 11 AM. ### Where is Silks Place Yilan located? > This family-friendly Yilan hotel is located in the entertainment district, just steps away from Luna Plaza and Yilan Museum of Literature. Memorial Hall of Founding of Yilan Administration and Yilan Distillery Chia Chi Lan Wine Museum are also within 10 minutes. Yilan Station is 11 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Silks Place Yilan Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 593 8 - Good 166 6 - Okay 19 4 - Poor 9 2 - Terrible 2 ### 10/10 Excellent #### Wing Kit 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect for family with kid. ##### Wing Kit Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Man Er 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was an amazing stay. Fun for adults and kids. The attention to detail to make a child feel at the top of the world is very impressive. ##### Man Er Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Edmund 3 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent experience for the kids stay. ##### Edmund Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Spencer 19 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good for kids and as well for adults’ shopping ##### Spencer Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### David 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has amazing facilities for children including battery powered cars for the kids to drive around the hotel. Crazy and fun. Free cinema tickets for the multiplex in the adjoining shopping centre and a good swimming pool. ##### David Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Junying 16 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and comfortable. Staffs are so kind and it offers lots kinds of option for the breakfast which is also high quality and yummy. ##### Junying Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful stay This is a great hotel and staffs were very friendly. Thier breakfast would definitely surprise you. Only a word can describe their food, "Amazing". Can't wait to stay here again next year for our family trip. ##### Verified traveller Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Joanna 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very kids friendly ##### Joanna ### 6/10 Okay #### Esther 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Silk Place Yilan is a very popular destination for young families as it caters to the needs of younger children. We came for a weekend because our 7 and 9 yo children REALLY want to ride the motorcycles in the hotel (as advertised online). We reserved the family room only to find out those rooms DO NOT come with a motorcycles/automobiles because our room is on the 11th floor. Unless you reserve the 8th, 9th, or 10th floor rooms, your room does not come with a car/motorcycle for your child(ren) to drive in. This was not clear on the website at all. The children can still drive on the 8th floor in the fastasical castle area but it's only limited to that space. There is no motorcycles available on the fastasical castle tho. It was disappointing to learn of this fact after we arrived and there was nothing the staff can do about it since all the rooms have been reserved. Nonetheless, we enjoyed the organized events (hide-and-seek in the mall during off-hours, scavenger hunt and BINGO night for a chance of a free one-night-stay). For the price we paid (USD$750+ per night), I didn't expect anything less. The staff was friendly overall and the breakfast buffet was good. There are drinks and snacks available throughout our stay in the various cafe/play area in the hotel. ##### Esther Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### James 2 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything under one roof. Very kid friendly. Perfect for families with young kids. ##### James Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Tammy C. 20 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Family friendly. Kids loved it so much ##### Tammy C. Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Cindi 26 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a delightful family stay at this hotel! The breakfast was fantastic, offering a wide variety of delicious options to start our day. The kids especially loved riding their motor car and bike outside the room walkway—it was such a thoughtful touch for families. The staff’s excellent customer service truly stood out; they were attentive and friendly throughout our stay. However, the cost of the stay was on the higher side, which made it feel less value-for-money. Additionally, the swimming pool was a letdown, as it looked old and not well-maintained. Despite these drawbacks, the overall experience was enjoyable, thanks to the family-friendly activities and exceptional service. ##### Cindi Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Avrel 21 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is linked to a mall with huge supermarket. Plenty of activities for children. Only feedback was bed is too soft. Sleep was uncomfortable ##### Avrel Stayed 3 nights in Nov 2023 ### 6/10 Okay #### Joshua 8 Dec 2023 Liked: Staff & service, amenities, property conditions & facilities Carstel is no longer available to foreign visitors but only for Taiwan guests. ##### Joshua Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Maureen 22 Aug 2025 ##### Maureen Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### YC 27 Jul 2025 ##### YC Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kuo Cheng 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kuo Cheng Stayed 1 night in Jul 2025 ### 10/10 Excellent #### YU TZU 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很值得去玩 遇到房間在裝修，商家直接幫忙免費升級，家庭四人房直接升級豪華雙人套房（直接升四個等級！），不愧是等級第二的房間太讓人驚艷了！覺得自己才住一晚有點虧😂，之後絕對會再二訪！要過去玩一定要住兩個晚上才玩得到東西，住一天行程真的太趕了！第一天中午12:30就能先辦理入住手續，辦完就可以先去游泳，所以泳具一定要分開放！一定要先拿出來噢！我自己還傻傻跟行李放一起，少了很多玩樂的時間。為什麼要住第二晚？因為可以電影畫完午夜場，睡到9點吃早餐再繼續玩其他設施！大部分設施要早上9:00過後才會開放！ ![](https://a.travel-assets.com/ugc/hotel-reviews/c392781c-6c27-4bd8-a794-81d66e3f6eb0-1752403042112.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4f949ea-2116-4106-94b1-34d8d17cc11b-1752403042144.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6ea8b57-e3d3-40b2-a24b-b294732f5d32-1752403042126.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YU TZU Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Vincent 12 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vincent Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Cathy 22 Jun 2025 ##### Cathy Stayed 1 night in Jun 2025 ### 10/10 Excellent #### peter 15 Jun 2025 ##### peter Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### SHIHKAI 15 Jun 2025 ##### SHIHKAI Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Meng-ting 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Meng-ting Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Verified traveller 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2025 ## 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