Title: Zao International Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054141&destination=Yamagata%2C+Yamagata+Prefecture%2C+Japan&selected=17444767&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Zao International Hotel Travelers find serenity in the Japanese mountains with mineral hot spring soaks, while a hearty breakfast fuels adventures on nearby slopes ## Photo gallery for Zao International Hotel ![Hot springs - Zao International Hotel (Yamagata)](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/w1998h1125x2y0-580ea7f8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese Style Room, South Wing, Non Smoking | Balcony view - Zao International Hotel (Yamagata)](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/fca9d930.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Zao International Hotel (Yamagata)](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/9336d156.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basic Twin Room | Free WiFi - Zao International Hotel (Yamagata)](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/44943806.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Combined shower/bathtub, deep-soaking bathtub, free toiletries - Zao International Hotel (Yamagata)](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/64b1b1e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Zao International Hotel offers a retreat amid peaceful mountains. Guests can rejuvenate in the indoor mineral hot spring (onsen) or the 24/7 public bath. Free WiFi is available in all rooms. ## Reviews 9.4 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services £152 12 Apr - 13 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Mountain view Showing 8 of 8 rooms ### View all photos for Junior Suite, Non Smoking ![Junior Suite, Non Smoking | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/c3061c7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Non Smoking 9.0 Wonderful 2 reviews - 560 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Japanese Style Room, South Wing, Non Smoking ![Japanese Style Room, South Wing, Non Smoking | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/68d1dd0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, South Wing, Non Smoking - 1 bedroom - Sleeps 5 - 5 Single Futons ### View all photos for Luxury Suite ![Luxury Suite | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/04f06bdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite 10.0 Exceptional 1 review - Mountain view - 807 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Suite ![Deluxe Suite | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/f0966a38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Mountain view - 614 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/ec2b133c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Mountain view - 1 bedroom - Sleeps 7 - 2 Large Single Beds and 5 Single Futons ### View all photos for Premium Twin Room ![Premium Twin Room | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/426ab846.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 10.0 Exceptional 1 review - Mountain view - 560 sq ft - 1 bedroom - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/b326d3c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 10.0 Exceptional 1 review - 420 sq ft - 1 bedroom - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ### View all photos for Basic Twin Room ![Basic Twin Room | Free WiFi](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444767/44943806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room - Mountain view - 495 sq ft - 1 bedroom - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYamagata-Hotels-Zao-International-Hotel.h17444767.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYamagata-Hotels-Zao-International-Hotel.h17444767.Hotel-Information) ## About the area Zaoonsen, a neighbourhood in Yamagata, is home to Zao International Hotel. Sato Museum of History and Culture and Yamagin Kenmin Hall are cultural highlights, and some of the area's landmarks include Kaminoyama Castle and Utakake Inari Shrine. Lina World and Beni no Kura are also worth visiting. Spend some time exploring the area's activities, including skiing. [Visit our Yamagata travel guide](https://www.expedia.co.uk/Yamagata.dx6054141) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.16271%2C140.39700&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Whug8hSMrZvVOWoPXlZzOr7bMbk=) 933 Zao Onsen, Yamagata, Yamagata, 990-2301 ### What's nearby - ![Beautiful Frozen Forest Covered By Powder Snow On The Ropeway To The Hill Of Mount Zao Range, Zao Juhyo Festival, Yamagata , Japan](https://images.trvl-media.com/place/6104152/2afea211-a3e3-4805-8c3f-c0f3052a2e8b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zao Hot Springs Ski Resort 3 min walk \- 0.2 miles - Zao Sanroku Ropeway 3 min walk \- 0.2 miles - Zao Chuo Ropeway 8 min walk \- 0.5 miles - Zao Sky Cable 19 min walk \- 1.0 mile - Zao Super Slider 5 min drive \- 0.9 miles ### Getting around - Akayu Station 29 min drive - Yamagata (GAJ) 48 min drive ### Restaurants - どさん娘蔵王のいえ 6 min walk - 蔵王レストラン パノラマ 17 min drive - 音茶屋 4 min walk - 奥村そばや 9 min walk - トマトの森 11 min drive ## About this property ### Zao International Hotel Ryokan near Zao Hot Springs Ski Resort Zao International Hotel provides amenities, such as an indoor mineral hot spring (onsen) and a restaurant. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and a front desk safe - 1 meeting room Room features All 51 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with deep-soaking baths and bidets - Fridges, electric kettles and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219100/16219100/3bf5e9d3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Takamiya Ryokan Miyamaso Zaoonsen - Parking included - Free Wi-Fi - Air-conditioning - Room service 9.4 Exceptional 95 reviews £226 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=16219100&PinnedHotelID=16219100&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/18000000/17450000/17444800/17444751/937850e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zao Onsen Zao Shiki No Hotel Zaoonsen - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 174 reviews £130 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=17444751&PinnedHotelID=17444751&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68500000/68499900/68499809/w2874h2157x3y3-61bdc935.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel Yamagata-ekimae Yamagata - 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Free Wi-Fi - Air-conditioning - Laundry room 8.4 Very good 75 reviews £59 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=16218886&PinnedHotelID=16218886&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=17444767&PinnedHotelID=17444767&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17444767,16219100,17444751,68499809,428364) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available for a fee - A restaurant ### Things to do - Hot springs ### Conveniences - Limited-hour front desk - Safe at front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Spa - 24-hour public bath - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### More - Smoke-free property ## Room amenities ### Bathroom - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Heating ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 5 PM - midnight Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools Guests with dietary restrictions or food allergies should contact this property 5 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 6 and younger are not allowed at this property; all guests older than 6 are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Children 6 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Zao Kokusai Hotel Yamagata Zao Kokusai Yamagata Zao Kokusai Zao International Hotel Yamagata Zao International Yamagata Zao International Zao International Hotel Ryokan Zao International Hotel Yamagata Zao International Hotel Ryokan Yamagata ## Frequently asked questions ### Is Zao International Hotel pet-friendly? ### How much does it cost to stay at Zao International Hotel? ### How much is parking at Zao International Hotel? ### What time is check-in at Zao International Hotel? ### What time is check-out at Zao International Hotel? ### Where is Zao International Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Zao International Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 47 8 - Good 12 6 - Okay 5 4 - Poor 1 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Massimo 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, excellent rolm, very relaxing and quiet. Wonderful onsen and delicious dinner. ##### Massimo Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Leanne 31 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Zao Onsen is a spectacular location for skiing & this hotel has it all… you can literally ski in & out of the hotel & see the ropeway, cable car station & slopes from your window. The buffet breakfast has everything you could want (both authentic Japanese & western options for those who want such). You can walk everywhere, slopes, cable car, ropeway, restaurants, cafes, skihire from the hotel. And at the end of the day.. you have access to an indoor & incredible outdoor natural onsen… where you can soak your tired muscles as snow falls lightly around you. It’s magical. Couldn’t recommend highly enough. ##### Leanne Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### HO WAI 25 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has an extremely convenient location, and it only takes about 5–10 minutes on foot to reach the ski slope, making it ideal for skiers who do not need to carry their equipment onto a bus, but can go directly from the hotel to the ski run. The hotel also provides plenty of parking spaces, so self‑driving guests can park without any stress, which is very convenient for driving up the mountain during the ski season. The hotel facilities are well equipped, including indoor and outdoor hot spring baths, restaurants and lounges, allowing guests to relax comfortably on the premises all day. The hot spring area is very spacious, with clear water and a clean, tidy environment, and leaves you feeling completely relaxed and comfortable after a soak. The rooms are spacious and well arranged, with comfortable beds and an overall clean, elegant feel that makes for a very peaceful stay. The housekeeping staff cleans thoroughly, and the public areas are also kept neat and orderly, giving the entire hotel a well‑organized and professional impression. Overall, this hotel performs outstandingly in terms of location, parking, facilities, hot spring quality, and room standard, and is especially suitable for ski trips. ##### HO WAI Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Anthony 26 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk. ![Breakfast room, Yamabiku Restaurant. ](https://a.travel-assets.com/ugc/hotel-reviews/b43c2ba0-f8b2-4fe6-b5c8-d52685f388a8-1772077980169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cdfdd07a-4c45-4b09-b405-84d9f9c27b00-1772077979452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Path to the slopes on the side of the second building. There is a bridge. Hotel is called Tokyo Kokusai.](https://a.travel-assets.com/ugc/hotel-reviews/5eea8f9b-1994-469e-962f-d20448611cde-1772077991271.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Parking area.](https://a.travel-assets.com/ugc/hotel-reviews/e701a8cc-4531-4805-8fc5-6596d18260bd-1772078074811.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anthony Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Leung 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### Leung Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Ka Yee Winnie 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The outdoor onsen was beautiful and spacious. The ski route going back to hotel was very icy therefore it needs to ski down the hill then walking up to hotel. That was a bit of a hassle and painful to walk up the hill with ski equipment. ##### Ka Yee Winnie Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Fung ping 12 Mar 2024 Nice hotel ##### Fung ping Stayed 1 night in Mar 2024 Verified ### 8/10 Good #### Zoe 17 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities near by Zao cable car station, good at braakfast,hot spring good ##### Zoe Stayed 1 night in Dec 2023 Verified ### 10/10 Excellent #### Chunchi 29 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to ski in and out. Awesome onsen! ##### Chunchi Stayed 4 nights in Jan 2023 Verified ### 6/10 Okay #### Ho Chung 13 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities 1\. Only 2 coins laundering machines is not enough. 2\. The ski gear and the rental process have to be enhanced. The gear is too old and there is no professional staff to help adjusting the gear. My boots have no suitable size provided to me even though I have booked 2 weeks in advanced at least. Also, the boots is broken during my stay, thats why I have to changed another one. 3\. I changed my dinner order twice during my 5 days stay and everything my order was not taken correctly which they always provide another type of course to my wife and me. Unfortunately, they also made a incorrect drink bill to me and my friend which is repeated costing both me and my friend. ##### Ho Chung Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### CHIN HUNG 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 溫泉餐飲絕佳 ##### CHIN HUNG Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Yuno 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 飯店人員都很親切。溫泉的溫度適中,不會太燙,非常舒服。 ##### Yuno Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### TAMIE 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 山形駅からレンタカーを借りて来ました。到着時の出迎えから気持ちの良い接客で最後の見送りまで気持ちよく送ってくださり本当に心地良く過ごせました。硫黄の匂いのする温泉は熱めですが本当に体に沁み渡り最高に心身解れました。ウェルカムスイーツやドリンクも充実しているのは楽しみのひとつで滞在中何回も利用させていただきました。早朝の大浴場からは見事な雲海が望め感動的です。標高の高い場所なので涼しくてそれだけで肩の力が抜け夏の疲れが癒やされました。冬の樹氷を見に是非また訪れたいホテルです。 ##### TAMIE Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### トモキ 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 温泉の泉質は最高です。個性豊かで魅力たっぷり。源泉かけ流し、硫黄分、高温度、phは、もはや最高レベル。特にph1.6は、他で味わうことはできない領域。施設の綺麗さ、食事のおいしさ、スタッフの丁寧さ、どれも素晴らしいものでした。お見事のひと言につきます。 ![](https://a.travel-assets.com/ugc/hotel-reviews/1360d00d-3591-4690-9615-05d5d8b2d362-1756200329448.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c1c33152-f157-479b-b753-0afeac515cb2-1756200329369.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/361ca5f3-3240-4555-b04c-ab6ff3dfa8b4-1756200329321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/907f4ffc-3d5f-4fdd-90ac-4a8b94b92df8-1756200329702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### トモキ Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Yuki 21 Jul 2025 新しく、清潔で、設備も不足なく、コスパが最高なホテルでした。 ##### Yuki Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Kin I 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 員工親切,溫泉設備非常好。鄰近纜車站,方便行山。 ##### Kin I Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Suk Yi 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 房間寛敞舒舒,晚餐陶板牛超美味,溫泉正,下次會再來! ![](https://a.travel-assets.com/ugc/hotel-reviews/e4dafebf-6bce-4e67-9506-3be579852386-1750123591073.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Suk Yi Stayed 1 night in Jun 2025 Verified ### 8/10 Good #### ゆたか 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities 泉質、スタッフの対応、部屋の掃除など行き届いていました。 強いて言えば、湯上りサービスの提供時間が短かった事が残念でした。 ##### ゆたか Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### YUKIYO 23 May 2025 Liked: Cleanliness, amenities, property conditions & facilities 昨年も泊まった時、感じたがスタッフさんが良かった。 ![口取りというのか、前菜みたいなものですが、美味しくてその後のメインも美味しかった。](https://a.travel-assets.com/ugc/hotel-reviews/b4bcf290-852a-404b-8748-7e7b53e62ce0-1747998970947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![レストランの窓から見える所に桜でしょうか?綺麗でした。](https://a.travel-assets.com/ugc/hotel-reviews/5cf921b4-804a-48a9-a88f-901a2e1eb8ad-1747998971404.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![写メを撮ってくださいました。](https://a.travel-assets.com/ugc/hotel-reviews/284338be-e9d3-4d19-b030-490cf1afafd2-1747998971313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YUKIYO Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Wincy 21 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常推薦酒店 房間很寬敞,有按摩椅,有客廳,餐廳員工很細心,食物有質素,服務非常好,不是旺季溫泉是夠用的,非常推薦 ##### Wincy Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### Emi 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 生憎のお天気で景色は残念でしたが、温泉が最高によかったです。 スタッフの刀から配りも行き届いており、 全てにおいて満足です。 樹氷の季節、また絶対伺います。 ##### Emi Stayed 1 night in May 2025 Verified ### 10/10 Excellent #### lam 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 溫泉正 冬天前往 可能更美 ##### lam Stayed 1 night in Apr 2025 Verified ### 10/10 Excellent #### Kit Yi Cynthia 22 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店有免費穿梭巴士到山形站,步行幾分鐘可去藏王登出纜車站,非常方便,酒店餐廳職員友善,有禮,酒店整体感覺很好,非常推薦。 ##### Kit Yi Cynthia Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### Mandy Lai Mei 5 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 各方面都很好!接送如果可以多啲時間選擇就更加好 ##### Mandy Lai Mei Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### HIROKO 2 Nov 2024 Liked: Property conditions & facilities ホテルについては普通だと思います。 温泉が良かったです。湯量も豊富で熱めの温泉。とっても気に入りました。 また、あの温泉に入りたいです。 ##### HIROKO Stayed 1 night in Nov 2024 ### Expedia's Latest Trends ### Hotels > - 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