Title: Playa Sonrisa Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6126193&destination=Xcalak%2C+Quintana+Roo%2C+Mexico&selected=96497567&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Playa Sonrisa Hotel Peaceful island getaway at this oceanfront hotel near Arrecifes de Xcalak National Park, with clear waters ideal for snorkeling and paddleboarding. ## Photo gallery for Playa Sonrisa Hotel ![View from property - Playa Sonrisa Hotel (Xcalak)](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/d3c93dc0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers - Playa Sonrisa Hotel (Xcalak)](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/93f1c035.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 1 King Bed, Patio, Ocean View | In-room safe, free WiFi, bed sheets - Playa Sonrisa Hotel (Xcalak)](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/a6835ac8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private beach, white sand, sun-loungers, beach umbrellas - Playa Sonrisa Hotel (Xcalak)](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/e4a62b00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Playa Sonrisa Hotel (Xcalak)](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/04e5ddaa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Playa Sonrisa Hotel provides a quiet escape with its private beach and outdoor pool. Guests start their day with complimentary breakfast, browse books in the cozy library, and end with refreshing cocktails at the bar - all while enjoying easy access to the park's natural beauty. ## Reviews 10 Exceptional ## Popular amenities - On private beach - Pool - Breakfast included - Parking included - Free Wi-Fi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Room, 1 King Bed, Patio, Ocean View ![Room, 1 King Bed, Patio, Ocean View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/a6835ac8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Patio, Ocean View - Beach view - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, Terrace, Partial Ocean View ![Room, Terrace, Partial Ocean View | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/a77ad07c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Terrace, Partial Ocean View - Partial sea view - Sleeps 3 - 1 King Bed and 1 Single Bed ### View all photos for Cabin ![Cabin | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96500000/96497600/96497567/7ee18614.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin - Partial ocean view - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Futon ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXcalak-Hotels-Playa-Sonrisa-Hotel.h96497567.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXcalak-Hotels-Playa-Sonrisa-Hotel.h96497567.Hotel-Information) ## About the area Located in Xcalak, Playa Sonrisa Hotel is on a private beach. The area's natural beauty can be seen at Arrecifes de Xcalak National Park and Mahahual Beach. Bacalar Chico National Park & Marine Reserve and Mexico Rocks are also worth visiting. [Visit our Xcalak travel guide](https://www.expedia.co.uk/Xcalak.dx6126193) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.26908%2C-87.83524&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mCVzzC95cNJsaJduXvVLnxfTTTs=) Km 7 Camino Costero, Xcalak, QROO, 77940 ### What's nearby - Arrecifes de Xcalak National Park 13 min walk \- 0.7 miles ## About this property ### Playa Sonrisa Hotel Hotel near Arrecifes de Xcalak National Park Consider a stay at Playa Sonrisa Hotel and take advantage of free breakfast (local cuisine), a library and a bar. This hotel is a great place to bask in the sun with a private beach, beach massages and sunloungers. Enjoy on-site activities, such as boat tours, fishing and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant. Other perks include: - An outdoor pool, along with sunloungers - Free self-parking - Free bike hire, a water dispenser and a paddleboard on-site - Wedding services, tour/ticket information and beach towels Room features All guest rooms at Playa Sonrisa Hotel offer amenities, such as free WiFi, safes and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/121000000/120690000/120687700/120687634/c093e4f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sol y Arena Xcalak Xcalak - Pool - Breakfast included - Pet-friendly - Free Wi-Fi £130 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=120687634&PinnedHotelID=120687634&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/75000000/74260000/74254500/74254418/dc792635.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Ben Cabañas Caye Caulker - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 289 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=74254418&PinnedHotelID=74254418&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/121000000/120810000/120809400/120809352/461f4df9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zenses Hotel in Caye Caulker Caye Caulker - 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Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 398 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=5261305&PinnedHotelID=5261305&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=96497567&PinnedHotelID=96497567&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=96497567,120687634,74254418,120809352,69722256) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free local cuisine breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Boat tours - Ecotours - Fishing - Free bicycle rentals - Kayaking - Library - Outdoor pool - Paddleboard - Scuba diving - Snorkelling - Water sports equipment ### Conveniences - Gift shop/newsstand - Water dispenser ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Dock - On a private beach - On the waterfront - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Stair-free path to entrance - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 100% renewable energy - Designated smoking areas - Local artist showcase - Locally-owned and organised tours and activities - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water ### More - Ceiling fan - Portable fan - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The property charges 5 per cent for credit card payments There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 5 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses solar energy If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Clothing is optional at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Playa Sonrisa Hotel Hotel Playa Sonrisa Hotel Xcalak Playa Sonrisa Hotel Hotel Xcalak ## Frequently asked questions ### Does Playa Sonrisa Hotel have a pool? ### Is Playa Sonrisa Hotel pet-friendly? ### How much is parking at Playa Sonrisa Hotel? ### What time is check-in at Playa Sonrisa Hotel? ### What time is check-out at Playa Sonrisa Hotel? ### Where is Playa Sonrisa Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Playa Sonrisa Hotel Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 10 Amenities ### 9.8 Staff & service ### 10 Property conditions & facilities 10 - Excellent 10 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### Linda 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is fantastic!! ##### Linda Stayed 7 nights in Oct 2025 Verified ### 10/10 Excellent #### Mauro 12 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good. ##### Mauro Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Jhon 13 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities From the moment we arrived at Playa Sonrisa, we knew it was going to be special — but it exceeded all our expectations. The place is absolutely breathtaking: peaceful, beautiful, perfectly maintained, and filled with an atmosphere that truly helps you disconnect from the world and reconnect with nature. The staff is incredibly kind and welcoming. They are always attentive, smiling, and genuinely happy to help with anything you need. They make you feel at home from the very first moment — and that makes all the difference. And the food… simply delicious! Every dish was full of flavor, beautifully presented, and clearly prepared with care and love. If you’re looking for a place to relax, enjoy amazing food, and experience outstanding service, Playa Sonrisa is the perfect destination. I would come back again and again without hesitation. Thanks Blaney and Steve to make our staying so spectacular. ![](https://a.travel-assets.com/ugc/hotel-reviews/3f1c1aba-aa61-4c91-a085-8d27a51f7a52-1771024296763.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1094cccf-0b0a-41be-9841-3bbbe3a742b8-1771024292750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/707ce20c-7f5e-48f8-8d35-c494200ddffe-1771024293264.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48b7d543-e5dc-494c-935b-c68aa1499e0c-1771024295424.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jhon Stayed 3 nights in Feb 2026 Verified ### 8/10 Good #### Dominique 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Logement très propre pas besoin de climatisation la brise de mer fait le nécessaire. Les hôtes sont très à l’écoute Le seul petit point à revoir pour nous : un petit déjeuner servi à partir de 9h trop tard pour nous. 8h ça aurait été bien même si nous sommes en vacances. C’est ##### Dominique Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### Alberto 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tencion de los propietarios es excelente, nos sentimos como en casa. El lugar es simplemente maravilloso! ##### Alberto Stayed 4 nights in Aug 2024 Verified ### 10/10 Excellent #### Joseph 28 Feb 2026 ##### Joseph Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Daniel 21 Nov 2025 ##### Daniel Stayed 11 nights in Nov 2025 Verified ### 10/10 Excellent #### Luis Alfonso 27 Oct 2024 ##### Luis Alfonso Stayed 4 nights in Oct 2024 Verified ### 10/10 Excellent #### dave 7 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### dave Stayed 3 nights in Feb 2024 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - 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