Title: Crowne Plaza Wuxi City Center by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Wuxi City Center by IHG Five restaurants serve delicious meals at this family-friendly hotel where guests can enjoy hydrotherapy treatments and express check-in for maximum convenience ## Photo gallery for Crowne Plaza Wuxi City Center by IHG ![Exterior - Crowne Plaza Wuxi City Center by IHG (Wuxi)](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/1dbf42a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity - Crowne Plaza Wuxi City Center by IHG (Wuxi)](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/15fc10fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Crowne Plaza Wuxi City Center by IHG (Wuxi)](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/ac7c3de5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Crowne Plaza Wuxi City Center by IHG (Wuxi)](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/379624ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Wuxi City Center by IHG (Wuxi)](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/31c96c06.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Wuxi City Center, in Liangxi District, offers a convenient retreat with five restaurants and on-site shopping. Enjoy the indoor pool, spa hydrotherapy, or coffee at the café while kids play in the playground. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £53 includes taxes & fees 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1871716&PinnedHotelID=1871716&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 27 of 27 rooms ### View all photos for Standard Room, 1 King Bed, Club lounge access (High Floor) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/6ebeb05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Club lounge access (High Floor) ### Highlights Soundproofed Air conditioning Club Lounge LCD TV Down duvet Blackout curtains Private bathroom Hairdryer - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (High Floor) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/7c4d45cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (High Floor) ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Private bathroom Hairdryer Bathrobes - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/7c4d45cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Private bathroom Hairdryer Bathrobes - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Club lounge access ![Suite, 1 Bedroom, Club lounge access | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/0d576587.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access ### Highlights Soundproofed Air conditioning Club Lounge LCD TV Down duvet Blackout curtains Private bathroom Hairdryer - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Club lounge access (High Floor) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/f6fdb3a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (High Floor) ### Highlights Soundproofed Air conditioning Club Lounge LCD TV Down duvet Blackout curtains Deep-soaking bath Rainfall showerhead - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/f2bbd608.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Private bathroom Hairdryer Bathrobes - Sleeps 3 - 1 King Bed ### View all photos for Standard Room (Upgraded) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/6ebeb05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Upgraded) ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Deep-soaking bath Rainfall showerhead Hairdryer - Sleeps 3 - 1 Single Bed ### View all photos for Standard Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/6ebeb05b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Deep-soaking bath Rainfall showerhead Hairdryer - Sleeps 3 - 1 Single Bed ### View all photos for Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/15944d13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Soundproofed Air conditioning Kitchen LCD TV Down duvet Blackout curtains Private bathroom Hairdryer - Sleeps 4 - 1 King Bed ### View all photos for Suite, 1 Bedroom (Canal View) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/c092b42b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Canal View) ### Highlights Soundproofed Air conditioning LCD TV Blackout curtains Separate bedroom Down duvet Deep-soaking bath Rainfall showerhead - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 2 Single Beds ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/062e5b40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Deep-soaking bath Rainfall showerhead Hairdryer - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds (High Floor) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/062e5b40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (High Floor) ### Highlights Soundproofed Air conditioning LCD TV Down duvet Blackout curtains Deep-soaking bath Rainfall showerhead Hairdryer - Sleeps 3 - 2 Single Beds ### View all photos for Standard Room, 1 King Bed, Club lounge access (Canal View, High Floor) ![Standard Room, 1 King Bed, Club lounge access (Canal View, High Floor) | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/ecf3edc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Club lounge access (Canal View, High Floor) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Club Lounge LCD TV Down duvet Blackout curtains Deep-soaking bath Rainfall showerhead - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Club lounge access (Canal View) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/f6fdb3a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Club lounge access (Canal View) ### Highlights Soundproofed Air conditioning Club Lounge LCD TV Blackout curtains Separate bedroom Down duvet Deep-soaking bath - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Crown Superior Double Bed Room On High Floor ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/df351b34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Superior Double Bed Room On High Floor - Sleeps 2 ### View all photos for Crowne Plaza Superior Double Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/0b6be82b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crowne Plaza Superior Double Room - Sleeps 2 ### View all photos for Crown Superior Twin Room On High Floor ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/ab979ca1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Superior Twin Room On High Floor - Sleeps 2 ### View all photos for Crowne Plaza Superior Twin Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/4a12a872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crowne Plaza Superior Twin Room - Sleeps 2 ### View all photos for Crown One-Bedroom Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/e6094dde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown One-Bedroom Suite - Sleeps 2 ### View all photos for Crown Canal-View One-Bedroom Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/fd39c036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Canal-View One-Bedroom Suite - Sleeps 2 ### View all photos for Crown Executive One-Bedroom Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/652e50be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Executive One-Bedroom Suite - Sleeps 2 ### View all photos for Crown Deluxe Executive One-Bedroom Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/fd39c036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Deluxe Executive One-Bedroom Suite - Sleeps 2 ### View all photos for Crown Canal-View Executive One-Bedroom Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/fd39c036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Canal-View Executive One-Bedroom Suite - Sleeps 2 ### View all photos for Crown Superior Double Bed Room On High Floor With Canal-View Executive Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/6a5ea19d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Superior Double Bed Room On High Floor With Canal-View Executive Room - Sleeps 2 ### View all photos for Superior Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/2d27a758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Crowne Plaza Superior Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/0b6be82b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crowne Plaza Superior Room - Sleeps 2 ### View all photos for Crown Plaza Club Deluxe Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1880000/1871800/1871716/b8e00051.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Crown Plaza Club Deluxe Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWuxi-Hotels-Crowne-Plaza-Wuxi-City-Center.h1871716.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWuxi-Hotels-Crowne-Plaza-Wuxi-City-Center.h1871716.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.55131%2C120.30001&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sbWBpLv-CWkpeUTaXdYriMuLlKg=) 18 Yonghe Road Nanchang District, Wuxi, Jiangsu, 214023 #### What's nearby - Wuxi Museum \- 10 min walk \- 0.6 miles - Nanchan Temple Antique Market \- 2 min drive \- 1.5 miles - Qingming Bridge \- 2 min drive \- 1.3 miles - Former Residence of Xue Fucheng \- 3 min drive \- 1.6 miles - Wuxi Yaohan \- 4 min drive \- 2.1 miles #### Getting around - Suzhou New District Railway Tram Stop - 30 min drive - Pudong International Airport (PVG) - 149 min drive #### Restaurants - ‪Burger King 汉堡王 - ‬10 min walk - ‪I Café - ‬7 min walk - ‪Paulaner Bräuhaus 宝莱纳餐厅 - ‬8 min walk - ‪毛华美食（清扬路） - ‬13 min walk - ‪97 LiveHouse - ‬19 min walk ## About this property ### Crowne Plaza Wuxi City Center by IHG Luxury family-friendly hotel near Wuxi Museum Located close to Nanchan Temple Antique Market and Sanyang Parkson, Crowne Plaza Wuxi City Center by IHG provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to aromatherapy, hydrotherapy or a massage at the on-site spa. Make sure that you enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon. You'll also enjoy perks such as: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and express check-in - A lift, a banquet hall and tour/ticket information Room features All 400 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. More amenities include: - Down duvets and rollaway/extra beds (surcharge) - Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers - LCD TVs with cable channels and DVD players - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/23000000/22460000/22454000/22453984/d501cb30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Harmony City Wuxi Liangxi District - Pool - Kitchen - Washing machine - Free Wi-Fi 9.6 Exceptional 22 reviews £46 includes taxes & fees 3 Jan - 4 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=22453984&PinnedHotelID=22453984&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, lunch served](https://images.trvl-media.com/lodging/4000000/3820000/3810700/3810649/394931e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Wuxi Binhu Hotel Bin Hu District - Pool - Hot tub - Spa - Parking included 8.6 Excellent 125 reviews £53 includes taxes & fees 30 Jan - 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8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=99802353&PinnedHotelID=99802353&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/73000000/73000000/72999000/72998904/a1855024.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott New District Wuxi Bin Hu District - Pool - Washing machine - Dryer - Parking included 9.6 Exceptional 10 reviews £59 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=72998904&PinnedHotelID=72998904&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee - 2 bars/lounges - 5 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Cafe Berlin - Fang Yuan Cantonese - Feng Huang Lobby Lounge - Paulaner Brauhaus ### Things to do - Arcade/game room - Free children's club - Full-service spa - Health club - Indoor pool - Playground - Sauna - Shopping ### Family friendly - Arcade/game room - DVD player - Free children's club - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 1,141 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hydrotherapy - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 22 floors - Ballroom - Banquet hall - Built in 2007 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Deep soaking bathtub or rainfall showerhead - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - DVD player - LCD TV with cable/satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Iron/ironing board on request - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 12:30 PM Contactless check-in and check-out are available Express check-in available ### Check-out Check-out before 11:30 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 250.0 per stay. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: CNY 250.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Crowne Plaza Wuxi City Center Hotel Kempinski Wuxi Kempinski Wuxi Hotel Wuxi Kempinski Wuxi Kempinski Hotel ## Frequently asked questions ### Does Crowne Plaza Wuxi City Center by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Wuxi City Center by IHG? ### Is Crowne Plaza Wuxi City Center by IHG pet-friendly? ### How much is parking at Crowne Plaza Wuxi City Center by IHG? ### What time is check-in at Crowne Plaza Wuxi City Center by IHG? ### What time is check-out at Crowne Plaza Wuxi City Center by IHG? ### Where is Crowne Plaza Wuxi City Center by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Wuxi City Center by IHG Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 30 8 - Good 29 6 - Okay 12 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### LAKMAL 9 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was a business trip and the hotel made my stay comfortable. ##### LAKMAL Stayed 1 night in May 2025 ### 10/10 Excellent #### Jiewei 27 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The front desk staffs are very helpful. I liked the view from my room. ##### Jiewei Stayed 2 nights in Nov 2025 ### 8/10 Good #### Justus 17 Mar 2025 Liked: Staff & service Good for the price. Lobby and some areas may been some renewal ##### Justus Stayed 3 nights in Mar 2025 ### 8/10 Good #### Verified traveller 21 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English. ##### Verified traveller Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Lerusha 22 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GOOD FOR BUSINESS Good stay, clean, neat and convenient. ##### Lerusha Stayed 3 nights in Aug 2019 ### 6/10 Okay #### Verified traveller 20 Jul 2019 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness 打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了 ##### Verified traveller Stayed 2 nights in Jul 2019 ### 8/10 Good #### Hejian 5 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator. ##### Hejian Stayed 4 nights in Jun 2019 ### 8/10 Good #### Lap Wah 3 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店感觉比较旧，灯光有点昏暗但气氛不是很好。Coffee Shop的甜品一般。 ##### Lap Wah Stayed 2 nights in Jun 2019 ### 8/10 Good #### Verified traveller 15 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 出差無錫好選擇 客房/飯店清潔度：好，床鋪很好睡 服務品質：好，前台可以再零活一些。 飯店設施：好 飯店位置：安靜 ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Fengyuan 6 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不错 国庆期间住客很多，但客房隔音很好，室内很安静。行政套房比较宽敞，视野也不错。 ##### Fengyuan Stayed 2 nights in Oct 2018 ### 8/10 Good #### Kwok Ho 19 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 各方面都很滿意，唯獨是房間的電源位不足，當我需要燙衫時，要將燙衫板搬到近書桌位置，有點不方便 ##### Kwok Ho Stayed 1 night in Aug 2018 ### 6/10 Okay #### Verified traveller 1 Aug 2018 Liked: Cleanliness, staff & service, room comfort #### Mixed experience: not sure if I would stay again. This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1\. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2\. Restaurant and wait staff were not as proficient with English. 3\. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4\. Food in restaurants was good, but service was slow. 4\. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5\. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before. ##### Verified traveller Stayed 8 nights in Jul 2018 ### 10/10 Excellent #### Kyungkwon 8 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 청결하고 조용하고 좋았습니다. ##### Kyungkwon ### 8/10 Good #### Verified traveller 5 Apr 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### (๑•ૅㅁ•๑)チェックインで割り込み★ 人種差なのでしょうがチェックイン時に、後から来た中国人に割り込みされました。ホテルの人も何も言わなかったです。 ##### Verified traveller ### 6/10 Okay #### BA 4 Apr 2018 Liked: Cleanliness, staff & service #### 整體還可以的! 其中有些想要評價一下: 1) 早餐, 我訂的雙床間, 但到酒店時, 說房間只包一位早餐, 我覺得滿奇怪的, 我從未試過有酒店會這樣安排, 明明就是訂雙床, 卻只包一位早餐? 2) 冷氣, 從一進房就開冷氣, 但一直都不涼, 直到晚上8點多忍不住打電話去客服, 客服來到才解釋, 每房空調只開通半個小時, 著我等下, 就會涼? 解釋說, 8點前的都是中央通風而已? ##### BA Stayed 1 night in Mar 2018 ### 10/10 Excellent #### M.J. 29 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Goed hotel in Wuxi Prima hotel, goede service. ##### M.J. ### 8/10 Good #### Colorful, SF, CA 25 Mar 2018 Liked: Cleanliness, staff & service, room comfort #### Location location location Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car. ##### Colorful Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### wenjie 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很不错的一次体验！京杭大运河的夜景不错哟 ##### wenjie Stayed 1 night in Mar 2018 ### 6/10 Okay #### Verified traveller 12 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities 早餐一般，灯光暗，充电插座不足，床头没有电源。不接受国内居民护照为有效证件，很不方便。其他服务还可以。 ##### Verified traveller Stayed 1 night in Mar 2018 ### 4/10 Poor #### thomas 31 Dec 2017 Liked: Cleanliness Disliked: Staff & service #### False advertising There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better. ##### thomas Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### Verified traveller 28 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice property Nice hotel. Friendly staff. TV channel selections limited. ##### Verified traveller Stayed 2 nights in Sep 2017 ### 6/10 Okay #### Jason, Taipei, TW 23 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Too noisy The guests were really noisy and the hotel isn't maintained well. ##### Jason Stayed 1 night in Jul 2017 ### 8/10 Good #### Verified traveller 31 May 2017 #### 地段不错 比较安静 地理位置还可以 理无锡博物馆还挺近的 周边也有配套的商圈 还有公园可以跑步 就是房间的装修挺老了。 ##### Verified traveller Stayed 1 night in May 2017 ### 6/10 Okay #### Verified traveller 2 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel status Good hotel food and beer to expensive rooms excellent ##### Verified traveller ### 8/10 Good #### JUN 2 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 安静的酒店 在无锡城区南部，周边属于仍待建设的新商务区，略有点冷清，不过高层视野很好，很安静。交通离最近的太湖广场地铁站走路10到15分钟，另外一个方向走10分钟就是无锡博物馆和后面的茂业天地购物中心，餐饮购物尚属便利。酒店内部环境不错，高层套房内接近240度视野，晚上看市区夜景不错。总体还是商务型的酒店，但游泳池和健身房的配置不错，内部也有多家中餐和德式西餐。 ##### JUN ## Expedia's Latest Trends ### Hotels > [Hotel Royal Court](https://www.expedia.co.uk/Rome-Hotels-Royal-Court-Hotel.h559618.Hotel-Information) > > [Hotels near Motorpoint Arena Nottingham](https://www.expedia.co.uk/Motorpoint-Arena-Nottingham-Hotels.0-l6087713-0.Travel-Guide-Filter-Hotels) > > [Caravan Parks Plymouth](https://www.expedia.co.uk/Plymouth-Caravan-Parks.d2817-aaCaravanParks.Travel-Guide-Accommodation) > > [Leigh Park Country House Hotel & Vineyard, BW Signature Collection](https://www.expedia.co.uk/Bradford-On-Avon-Hotels-Best-Western-Leigh-Park-Hotel.h20386.Hotel-Information) > > [Pelican London Hotel and Residence](https://www.expedia.co.uk/London-Hotels-Pelican-London-Hotel-And-Residence.h17942888.Hotel-Information) > > [Imperial Plymouth](https://www.expedia.co.uk/Plymouth-Hotels-Imperial-Plymouth.h2250335.Hotel-Information) > > [ZeroNeuf B&B](https://www.expedia.co.uk/Gaudies-Hotels-ZeroNeuf-BB.h33313001.Hotel-Information) > > [NH Roma Villa Carpegna](https://www.expedia.co.uk/Rome-Hotels-NH-Roma-Villa-Carpegna.h660876.Hotel-Information) > > [Spa Hotels in South Coast](https://www.expedia.co.uk/South-Coast-Hotels-Spa-Hotels.0-0-d6046244-tSpaHotels.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Havana](https://www.expedia.co.uk/5Star-Havana-Hotels.s50-0-d1432.Travel-Guide-Filter-Hotels) > > [Thunderbird Hotel](https://www.expedia.co.uk/Miami-Hotels-Days-Hotel-By-Wyndham-Thunderbird-Beach-Resort.h425455.Hotel-Information) > > [Hotels in Niagara-on-the-Lake](https://www.expedia.co.uk/Niagara-On-The-Lake-Hotels.d8957.Travel-Guide-Hotels) > > [Quorn Country Hotel](https://www.expedia.co.uk/Loughborough-Hotels-Quorn-Country-Hotel.h892860.Hotel-Information) > > [Hilton Hua Hin Resort & Spa](https://www.expedia.co.uk/Hua-Hin-Hotels-Hilton-Hua-Hin-Resort-Spa.h16923.Hotel-Information) > > [Delightful pet-friendly oast with enclosed garden on Kent/Sussex border near Rye](https://www.expedia.co.uk/Tenterden-Hotels-Delightful-Pet-Friendly-Oast-With-Enclosed-Garden-On-KentSussex-Border-Near-Rye.h33584886.Hotel-Information) > > [Gorgeous 'Alice in Wonderland' Cottage in the Lanes, Brighton Pier/Seafront](https://www.expedia.co.uk/Brighton-Hotels-Gorgeous-Alice-In-Wonderland-Cottage-In-The-Lanes.h27558877.Hotel-Information) > > [Angkla Beach Club & Boutique Resort](https://www.expedia.co.uk/El-Nido-Hotels-Angkla-Beach-Club-Boutique-Resort.h53579088.Hotel-Information) ### Flights > [Flights from Sydney (SYD) to Dublin (DUB)](https://www.expedia.co.uk/lp/flights/syd/dub/sydney-to-dublin) ### Cars > [Car hire in Los Montesinos](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Los-Montesinos.d6145284.Car-Hire-Guide) ### Activities ### Packages ### General > [Visit Greater London](https://www.expedia.co.uk/Greater-London.dx6046290) > > [Visit Palamós](https://www.expedia.co.uk/Palamos.dx6046814) ---