Overview of Crowne Plaza Wuxi City Center

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Guest reviews

4.1 / 5Very Good
67 reviews
Guests rated this property 4.4/5 for cleanliness.


  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning


Explore the area

Popular LocationWuxi Museum12 min walk
Popular LocationGuDian JiaJu DiaoKe YiShuGuan19 min walk
Popular LocationYeJianXin DaShi TaoCi YiShuGuan19 min walk
AirportWuxi (WUX-Shuofang)22 min drive

Choose dates to view prices

  • Club Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
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  • Superior Room

    Room amenities

    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
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  • Superior Suite

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Club Room, 1 King Bed (Deluxe)

    Room amenities

    • Sleeps 3
    • 1 King Bed
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  • Deluxe Room, 1 King Bed (Premier)

    Room amenities

    • Sleeps 3
    • 1 King Bed
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About this area


Located in Wuxi, Crowne Plaza Wuxi City Center is in the city centre. Liyuan Garden and Three Kingdoms City (Southeast Gate) are local attractions and those in the mood for shopping can visit Nanchan Temple Antique Market and Sanyang Parkson.

Popular Location

What's nearby

  • Wuxi Museum - 12 min walk
  • GuDian JiaJu DiaoKe YiShuGuan - 19 min walk
  • YeJianXin DaShi TaoCi YiShuGuan - 19 min walk
  • Nanchan Temple Antique Market - 6 min drive
  • JingHang YunHe NiSu ZhanShiGuan - 9 min drive

Getting around

  • Shanghai (PVG-Pudong Intl.) - 111 min drive


  • Paulaner Brauhaus — 1 min walk
  • Feng Huang Lobby Lounge — 1 min walk

About this property

Crowne Plaza Wuxi City Center

Luxury Wuxi hotel in Liangxi District with 5 restaurants
5 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 2 bars/lounges and a health club are on-site. All 400 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. DVD players and minibars are standard, as are LCD TVs with satellite channels.
Crowne Plaza Wuxi City Center offers 400 forms of accommodation with DVD players and minibars. Beds feature down comforters. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi, Wired Internet (CNY 0 per stay)

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 6 AM–10:30 AM
5 restaurants and 1 coffee shop/cafe
2 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Full-service spa
Indoor pool

Family friendly

Dry-cleaning service
DVD player
Free children's club
Indoor pool
Laundry facilities
Snack bar/deli


ATM/banking services
Banquet hall
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken


Business services

Business centre
Meeting rooms
Conference space (1141 square feet)


Body scrubs
Body treatments


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Designated smoking areas

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Down comforter


Bathtub or shower
Deep-soaking bathtub
Free toiletries
Rainfall showerhead


TV/satellite channels
DVD player
Films for purchase

Food and drink

Coffee/tea maker
Free bottled water


Free newspapers
In-room massage
Iron/ironing board (on request)
Laptop-compatible safe
Turndown service



Check-in between 2 PM and 12:30 PM
Express check-in


Check-out before 11:30 AM
Express check-out


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250 per stay.
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for wired Internet in public areas: CNY 0 per stay (rates may vary)
  • Rollaway bed fee: CNY 250 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Wuxi
Kempinski Wuxi
Wuxi Kempinski Hotel
Crowne Plaza Wuxi City Center Hotel
Crowne Plaza Wuxi City Center Wuxi
Crowne Plaza Wuxi City Center Hotel
Crowne Plaza Wuxi City Center Hotel Wuxi

Guest reviews

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


Good stay, clean, neat and convenient.

Stayed 3 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.

Stayed 4 nights in Jun 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Jun 2019


  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2018