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Reviews of Super 8 by Wyndham Ambassador Bridge Windsor ON

2 out of 5
Super 8 by Wyndham Ambassador Bridge Windsor ON
2265 Huron Church Rd, Hwy 401 & Huron Church Road, Windsor, ON

Reviews

7.2

Good

Rating 10 - Excellent. 219 out of 1001 reviews" "
Rating 8 - Good. 389 out of 1001 reviews" "
Rating 6 - Okay. 211 out of 1001 reviews" "
Rating 4 - Poor. 86 out of 1001 reviews" "
Rating 2 - Terrible. 96 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jacqueline

Disliked: Staff & service
Cancelled my reservation without even telling me. I’m stuck in an unsafe city late at night with no place to sleep.
Stayed 1 night in Apr 2024

6/10 Okay

Joe

Business traveller
Disliked: Staff & service, amenities
They promised breakfast but choose not to fix there waffles Iron
Stayed 1 night in Apr 2024
Response from Angeli on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service . We hope to see you again in the near future.

2/10 Terrible

Christopher

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was broken in our room. I understand plumbing issues happen but they didn’t seem to care or want to help us. Water was overflowing from the toilet onto the bathroom floor. We called at 8am and they told us no one could look at it until after 9:30. We checked out of our room at 10am and still no one came to fix it. No offer of reimbursement or alternate solution. Continental breakfast was also a joke. Hardly anything left. Will never stay there again.
Stayed 1 night in Apr 2024

8/10 Good

Al Hareth

Stayed 1 night in Apr 2024
Response from Angeli on 1 May 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to in the near future.

8/10 Good

Darrell, Cedar Rapids

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 8 nights in Apr 2024
Response from Angeli on 1 May 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to in the near future.

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Apr 2024
Response from Angeli on 1 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angeli on 1 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

6/10 Okay

Aa

Disliked: Cleanliness, staff & service, property conditions & facilities
The carpets were very dirty. There was more water coming out the back of the shower head then the front. Decent location
Stayed 1 night in Apr 2024
Response from Angeli on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. We hope to see you again in the near future.

2/10 Terrible

Keishi

Terible
Stayed 1 night in Apr 2024
Response from Angeli on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. We hope to see you again in the near future.

8/10 Good

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angeli on 1 May 2024
Thank you for leaving me a review. I’m glad to hear that you’re happy with the transaction. We look forward tohearing from you again soon.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Angeli on 1 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

6/10 Okay

Joshua

Business traveller
Disliked: Cleanliness
It was run of the mill. Nothing special but no real complaints
Stayed 1 night in Mar 2024
Response from Ange on 1 May 2024
Thank you for providing us with your valuable feedback. We’re disappointed to hear your stay wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.

8/10 Good

Diane, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt that the surrounding area was unsafe due to so many big trucks speeding on Huron Park. Was scary pulling out of parking lot but at no fault of this hotel. Also would like to say that the ladies were incredibly friendliest working with the guests then the gentleman was that checked me in. Ladies behind desk were incredible. Much higher rating for them than the man behind the desk.
Stayed 1 night in Mar 2024
Response from Ang on 1 May 2024
Thank you for your great review. At Super 8, we work hard to offer high-quality service toevery guest. She was delighted to hear your feedback

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower was slow to drain. Sink faucet needs to be replaced. The light beside the bed is falling apart. Beds were comfortable. I would stay there again for a cheap sleep.
Stayed 1 night in Mar 2024
Response from Ange on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Super 8 is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

2/10 Terrible

ravi

Travelled with partner
Throughout the night, there was significant wind causing the windows to clatter persistently, disrupting sleep. It is imperative that the windows be promptly repaired to alleviate the disturbance.
Stayed 1 night in Mar 2024
Response from Angeli on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. We hope to see you again in the near future.

8/10 Good

Cynthia, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Older hotel but kept very clean. Good for an overnight
Stayed 1 night in Mar 2024
Response from Ange on 1 May 2024
Thank you for taking a moment to share your experience at Super8. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

10/10 Excellent

Sam

Business traveller
Great
Stayed 4 nights in Mar 2024
Response from Ange on 1 May 2024
Thank you for providing us with your valuable feedback.

6/10 Okay

Alexander

Stayed 2 nights in Mar 2024
Response from ange on 1 May 2024
Thank you for providing us with your valuable feedback.

8/10 Good

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK, Received a complimentary minor upgrade in room with thanks.
Stayed 1 night in Mar 2024
Response from ange on 1 May 2024
We very much appreciate your comments regarding your stay at the Super 8. I will be sure toshare your feedback with our team. We hope to see you again in the near future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Confort
Stayed 2 nights in Mar 2024
Response from Ange on 1 May 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was nice and very clean. Breakfast was good. The staff were nice. Unfortunately during the night a thief cut my bike off the rack and the back of my vehicle and stole it. The front desk clerk was very helpful in showing me the security video. If you have valuables park near the main entrance.
Stayed 1 night in Mar 2024
Response from Ange on 1 May 2024
We very much appreciate your comments regarding your stay at the Super 8. I will be sure toshare your feedback with our team, especially the housekeeping manager who always enjoys hearingfrom our guests. I am sorry to hear that your bike was stolen . Please allow me to express my apologies . We hope to see you again in the near future.

6/10 Okay

Dave

Business traveller
Liked: Staff & service, property conditions & facilities
Everything was fine. Staff was nice. Exterior a bit run down. Lots of people traffic past my room at all hour and when they used the ice machine opposite my door it was load.
Stayed 2 nights in Mar 2024
Response from Ange on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. We hope to see you again in the near future.

8/10 Good

Michael

Stayed 1 night in Mar 2024
Response from Angeli on 1 May 2024
Thank you for taking a moment to share your experience at Super8. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

2/10 Terrible

Nicholas

Business traveller
Disliked: Staff & service
Absolutely horrible customer service please don’t stay here over priced for damage deposit and absolutely disgraceful customer service
Stayed 1 night in Feb 2024
Response from Angeli on 21 Feb 2024
Hello Sir,As per our records you didn't stay here, as it was a prepaid reservation we couldn't cancel it .Thank you Angeli

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Feb 2024
Response from Angeli on 21 Feb 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

10/10 Excellent

Tanis

Travelled with partner
Clean rooms, helpful front desk
Stayed 1 night in Feb 2024

8/10 Good

Art

Stayed 1 night in Feb 2024
Response from Angeli on 1 May 2024
Thank you for taking a moment to share your experience at Super8. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Angeli on 5 Feb 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

2/10 Terrible

Mudit

Stayed 1 night in Feb 2024
Response from Angeli on 1 May 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. We hope to see you again in the near future.

8/10 Good

rick

Plain but lean
Stayed 1 night in Feb 2024
Response from Angeli on 5 Feb 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

8/10 Good

Marcella

Stayed 1 night in Jan 2024
Response from Angeli on 29 Jan 2024
Thank you for taking a moment to share your experience at Super 8. Our team is so glad tohear that you enjoyed your stay. We look forward to seeing you again soon.

8/10 Good

Rojin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angeli on 29 Jan 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

4/10 Poor

Lynnette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Could use better cleaning
The bedsheets had stains on them. And there was some trash behind the bed at the head of the bed. The hot tub in the room had dirty water that came out of it at first, or the tub was dirty but after cleaning it, it worked fine.
Dirty tub.
Stayed 1 night in Jan 2024
Response from Angeli on 29 Jan 2024
Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Super 8 is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.

6/10 Okay

sue

Travelled with family
Good
Response from Angeli on 29 Jan 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

10/10 Excellent

Jose, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angeli on 29 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.

10/10 Excellent

Javad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angeli on 18 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8 . We hope you’ll visit us again soon.

8/10 Good

Pamela

Stayed 1 night in Jan 2024
Response from Angeli on 18 Jan 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

10/10 Excellent

Tanis

Travelled with family
Liked: Amenities
Hotel very clean, front desk staff friendly and helpful
Stayed 1 night in Jan 2024
Response from Angeli on 9 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us .We hope you’ll visit us again soon.

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Queen bed/mattress was smaller than described. It’s at best a twin bed.
Stayed 1 night in Jan 2024
Response from Angeli on 8 Jan 2024
Thank you for taking a moment to share your experience at Super 8. Our team is so glad tohear that you enjoyed, I don't know why you felt the beds were smaller but our bed size is standard queen. We look forward to seeing you again soon.

10/10 Excellent

Michael

Stayed 4 nights in Dec 2023
Response from Angeli on 8 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

8/10 Good

Debbie

Stayed 1 night in Jan 2024
Response from Angeli on 8 Jan 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

8/10 Good

Susan

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Angeli on 8 Jan 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.

4/10 Poor

Marissa

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angeli on 3 Jan 2024
We appreciate your taking the time to leave a comment, We hope you give us another chance soon, so we can share a more positive experience.

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long check in with no place to sit in the lobby. Room was ok- fridge sounded sick- like a diesel engine. Noise at night was terrible. New Year’s Eve. Called down to front desk at 2:30 to complain, and I was told there was no one in the hallways according to the cameras. Yelling and running didn’t stop until well after 3:30 am. Will not be booking here again. Breakfast room full, it’s very small. Not worth the money to stay here.
Stayed 1 night in Dec 2023
Response from Angeli on 3 Jan 2024
We’re sorry to hear about this issue. Please give us another chance to prove ourselves sometime soon.

6/10 Okay

Anney

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angeli on 3 Jan 2024
Thank you for recent review. We hope to see you again in the near future.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Angeli on 3 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us at Super 8. We hope you’ll visit us again soon.

10/10 Excellent

Suha

Stayed 1 night in Dec 2023
Response from Angeli on 29 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us. We hope you’ll visit us again soon.

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angeli on 29 Dec 2023
Thank you for taking a moment to share your experience at Super 8. We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon.

8/10 Good

Yash

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Angeli on 5 Feb 2024
Thank you for choosing us for stay. We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back to Super 8 in the near future.