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Reviews of Hilton Garden Inn Windhoek

3.5 out of 5
Hilton Garden Inn Windhoek
Reverend Michael Scott Street, Windhoek

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 0 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eurydice, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, helpful, and very clean. It was near malls that were within walking distance. The things that I didn't like was that it was that a/c would go on and off and it become very stuffy in room. The lobby area had an egg smell, so would rec
Stayed 17 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained facilities and very friendly staff. Delicious meals and express check in and out
Stayed 1 night in Apr 2024

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel standards were as you would expect from any well-kept Hilton in any other part of the world. The room was a good size and had any modern amenity you could need. The bar and restaurant facilities were very good (the rooftop bar in the partner hotel next to the Garden Inn was particularly nice). My only complaint was the overuse of an air freshener machine and spray bottle that the staff used in the entryway, could get to be overpowering at times, and not pleasant if you had to wait in the lobby for any appreciable amount of time. Relatively minor quibble, but the stay would have been pretty much perfect without that one negative element.
Stayed 6 nights in Mar 2024

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Val on 11 Mar 2024
Thank you for your rating. We appreciate your business, and your feedback is very important to us. We look forward to hosting you again.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Val on 11 Mar 2024
We are happy to have given you a sterling service during your last stay. We look forward to welcoming you back to our hotel.

10/10 Excellent

Jacques

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Val on 11 Mar 2024
Thank you for your feedback. It is appreciated.,

10/10 Excellent

Nancy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend. Thanks
Stayed 1 night in Feb 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but despite booking at the Garden Inn, no one was working when I arrived so a cleaner led me next door to the other Hilton where they checked me in. A bit confusing but the service and room were nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities
Staff molto gentile, camera pulita, zona centralissima
Stayed 1 night in May 2024

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very gentle staff, good breakfast, very clean room
Stayed 1 night in Apr 2024

10/10 Excellent

eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフも親切で、部屋も綺麗でした。ありがとうございました。
Stayed 1 night in Apr 2024

10/10 Excellent

eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフも親切で、部屋もきれいで、レストランのご飯も美味しかったです。
Stayed 1 night in Mar 2024

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we only had 1 bathing towel for both of us.
Stayed 1 night in Mar 2024
Response from MS on 3 Apr 2024
Dear Sven,Thank you for your valuable feedback. We apologize for the inconvenience caused to you. We hope to make your next stay with us better.

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very new. The service is excellent, the staff extremely friendly, the breakfast is very good.
Stayed 1 night in Feb 2024
Response from Val on 11 Mar 2024
Thank you for the feedback, much appreciated.

4/10 Poor

Chung Man

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Val on 11 Mar 2024
Thank you for the feedback. We hope to meet and exceed your expectations in the next stay with us.