No complaints about the hotel, room, experience or location. All more than acceptable. But stayed here two times in one week and both times they attempted to charge me for a prepaid room booked by Expedia. They knew this at check in but at check out the room charge appeared on the bill. In one case, an office note indicated that the front desk staff should disregard the Expedia receipt and collect for the room. In both cases, I presented the prepaid receipt and refused to pay the charges and told them to take it up with Expedia. On the second stay a mysterious charge appeared N$30 for breakfast which was included in the room. I just paid it tired of the ineffiency of the hotel staff.
Located in the center of Windhoek, this family-friendly hotel is within a 10-minute walk of Zoo Park and Christ Church. Alte …More
We had an excellent stay at this lodge and would go there again. The staff were very helpful, the room was lovely, the food very good and we had a couple of great game drives with their drivers. All in all a great place to stay.
lucy from Ghana
This family-friendly Windhoek hotel is within 3 mi (5 km) of Independence Stadium, Maerua Mall, and Zoo Park. Alte Feste and …More
professional staff everywhere always ready to assist and respond to needs. Need to improve communication on check out though. I had cleared my bill the night before including the charge for the last night [19 June] but was told it had not been cleared in the system. I had to pay this again with a promise that management would look into the issue and refund my credit card accordingly. This caused me inconvenience that almost made me miss my flight out of Namibia.
Traveller from Harare
This family-friendly Windhoek hotel is located in the historical district, within a 10-minute walk of Zoo Park, Alte Feste …More
Location is perfect for Swakopmund, minutes walk from the beach, restaurants and shops.
Staff are friendly, breakfast is so special served on your patio in the garden. Rooms are clean and big with modern bathroom and a fridge in the room you can use.
Traveller from Wellington, Somerset, UK
Located in the heart of Swakopmund, this bed & breakfast is steps from Kristall Galerie and Old Country Court. Swakopmund …More
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