Rooms need a sprucing up... Pool area very nice but the staff is slow serving drinks and food. The spa is very nice as was the massage I had. Room keys are huge and old fashioned... I guess they do not want you to steal he key!! The staff was very helpful in making transportation arrangements and reservations out of the hotel. Internet data so limited that we needed 10 vouchers just to check emails and surf the web. Food was average.
Traveller from calgary canada
Situated in Windhoek, this spa hotel is 0.9 mi (1.5 km) from Independence Stadium and within 3 mi (5 km) of Maerua Mall and …More
professional staff everywhere always ready to assist and respond to needs. Need to improve communication on check out though. I had cleared my bill the night before including the charge for the last night [19 June] but was told it had not been cleared in the system. I had to pay this again with a promise that management would look into the issue and refund my credit card accordingly. This caused me inconvenience that almost made me miss my flight out of Namibia.
Traveller from Harare
This family-friendly Windhoek hotel is located in the historical district, within a 10-minute walk of Zoo Park, Alte Feste …More
Location is perfect for Swakopmund, minutes walk from the beach, restaurants and shops.
Staff are friendly, breakfast is so special served on your patio in the garden. Rooms are clean and big with modern bathroom and a fridge in the room you can use.
Traveller from Wellington, Somerset, UK
Located in the heart of Swakopmund, this bed & breakfast is steps from Kristall Galerie and Old Country Court. Swakopmund …More
Had a luxury 'suite'. Very nice room - good size with privacy. Staff were helpful when we arrived with a flat tyre. Dinner was a braai buffet but as we're vegetarians after a little persuasion of the service manager, the chef made a special vegetarian main (which was absolutely fantastic!!!). The only complaint was that the waitress serving our section completely disappeared after the starter and so we had to clear our own plates and ask a number of staff where we could get the bill from. It did take about half an hour until we finally received it. The staff on other sections did seem to work very hard so I think we may just have been unlucky.
The grounds are nice to wander around, the bar was a nicely presented and well stocked area and the pool looked like a nice place to relax. The reptile area is worth visiting.
Traveller from UK
Located in a rural location, this family-friendly lodge is 1 mi (1.6 km) from Etosha National Park Namutoni Gate.More
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