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"Arrived at hotel to be given a room number 368 that didn’t exist, not a good start after a long journey. Booked in for dinner at hotel restaurant, service was okay but food was disappointing in terms of quantity and not prepared as described by the menu. When this was pointed out to the staff we were told that the menu was changing next week and so this shouldn’t happen again, not good. Our room was very warm, there was no heating on, but when we opened the window to let in some cooler air we realised we were close to the kitchen extract fan pumping out a greasy and unpleasant smell. Overall very disappointing as we use Hilton Double Tree hotels regularly and this particular hotel was not up to the expected standard I’m afraid."

"This is a great place to stay, well cared for, with sensible management and friendly staff."

"We had dinner in the bar / grill. Service was great and the food was delicious. "

"I come back solely because of Sam, the wonderful concierge. Each time I arrive with my family, he makes everything easy, happy and fun. He consistently goes out of his way for us and everyone else. I wish there were more people in the world like him. The world would be a better place. The hotel is amazing and so are all the other employees. Love the location!"

"Location"

"Disappointing - room size decent but had to search for kettle, coffee and tea found in a warm wardrobe with milk sachets looked like it hadn't been filled for weeks. Curtains hard to close had to lean on back of sofas to reach. Breakfast cool hot food, not much choice . Only filter coffee tasted like it had been stood a while and a domestic toaster just the one"

"We stay on a regular basis ,can't fault the picked sprout restaurant, food always top notch ,rooms a bit dated but comfortable and always clean ."

"Only stayed one night unfortunately but will definitely return. Staffs are very helpful and friendly; great breakfast; bedroom lovely and enjoyed the bar. We would have eaten at the restaurant but only one vegan option on the menu so are elsewhere and the gym is good as long as there are few people in there at the same time. Great location in the center, just not the easiest to find."

"Beautiful hotel, it's very special, which made our stay fabulous especially as we were in Leeds to celebrate my husbands big birthday. The staff were very friendly and helpful Well done, on a fabulous place to stay"