Title: Manchester Airport Stanley Hotel by Belvilla Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=458151&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Manchester Airport Stanley Hotel by Belvilla Hotel in Wilmslow with a 24-hour front desk ## Photo gallery for Manchester Airport Stanley Hotel by Belvilla ![Reception - Manchester Airport Stanley Hotel by Belvilla (Wilmslow)](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/e8d8e86b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hallway - Manchester Airport Stanley Hotel by Belvilla (Wilmslow)](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/47291c35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Manchester Airport Stanley Hotel by Belvilla (Wilmslow)](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/a8a4cee2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi - Manchester Airport Stanley Hotel by Belvilla (Wilmslow)](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/3fef3f71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | Living area | 32-inch flat-screen TV with digital channels, TV - Manchester Airport Stanley Hotel by Belvilla (Wilmslow)](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/b2d24032.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Manchester's business district, the Manchester Airport Stanley Hotel, BW Signature Collection offers upscale comfort. Relax in the garden or terrace with bar drinks, enjoy meals at The Brasserie, or book a hot stone massage at the spa. ## Reviews 6.6 ## Popular amenities - Parking available - Room service - 24/7 front desk - Housekeeping - Free WiFi £45 includes taxes & fees 16 Dec - 17 Dec ## Room options ### Check availability for these dates Tonight [Dec 11 - Dec 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=458151&PinnedHotelID=458151&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/1b0f2933.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Flat-screen TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Digital channels Wardrobe - 110 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/81429c45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Flat-screen TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Digital channels Wardrobe - 110 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/460000/458200/458151/ba7d2f05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Flat-screen TV Blackout curtains Hairdryer Private bathroom Shower/bath combination Coffee/tea maker Digital channels Wardrobe - 118 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWilmslow-Hotels-Manchester-Airport-Stanley-Hotel.h458151.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWilmslow-Hotels-Manchester-Airport-Stanley-Hotel.h458151.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.35876%2C-2.21871&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=J9RfMj8mDWsDw31DBdFWlVAXmos=) Stanley Road, Handforth, Wilmslow, England, SK9 3LD #### What's nearby - Bruntwood Park \- 2 min drive \- 1.2 miles - Quarry Bank Mill And Styal Estate Country Park \- 4 min drive \- 2.5 miles - Trafford Centre \- 15 min drive \- 12.8 miles - Old Trafford \- 16 min drive \- 11.5 miles - Etihad Stadium \- 20 min drive \- 10.5 miles #### Getting around - Handforth Station - 2 min drive - Shadowmoss Tram Stop - 4 min drive - Manchester Airport (MAN) - 5 min drive #### Restaurants - ‪Kismat Tandoori - ‬10 min walk - ‪Sangam 3 - ‬17 min walk - ‪Costa Coffee - ‬20 min walk - ‪The Bulls Head - ‬2 min drive - ‪Golden Star - ‬16 min walk ## About this property ### Manchester Airport Stanley Hotel by Belvilla Upscale hotel in the business district Manchester Airport Stanley Hotel by Belvilla provides everything that you need. Stay connected with free in-room WiFi. You'll also enjoy perks such as: - Self-parking (surcharge), express check-out and a 24-hour front desk - Smoke-free property Room features All 88 rooms include comforts such as 24-hour room service, as well as amenities such as free WiFi. Other conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch flat-screen TVs with digital channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18600/18578/2d89754f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Britannia Airport Inn Manchester Wilmslow - Pool - Pet-friendly - Free WiFi - Restaurant 6.8 1,002 reviews £55 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18578&PinnedHotelID=18578&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room, 2 Double Beds, Non Smoking, Bathtub | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92360000/92353600/92353543/bc8e5be6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Greyhound Hotel Leigh - Parking included - Free WiFi - Housekeeping - 24/7 front desk 5.6 194 reviews £35 includes taxes & fees 21 Dec - 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2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=22074&PinnedHotelID=22074&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/50000/41600/41531/33cc8be0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Clayton Hotel, Manchester Airport Manchester - Free airport shuttle - Free WiFi - Restaurant - Gym 8.4 Very good 3,178 reviews £89 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=41531&PinnedHotelID=41531&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (GBP 15 per day) - Limited on-site parking ### Things to do - Bicycles ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Accessibility - No lift ### More - 1 building - 4 floors - Built in 1970 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker ### More - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 12 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: GBP 15 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hallmark Hotel Manchester Nr Manchester Airport Wilmslow Hallmark Manchester Hallmark Manchester Hotel Hotel Hallmark Manchester Manchester Hallmark Manchester Hallmark Hotel Hallmark Manchester Nr Manchester Airport Wilmslow Hallmark Manchester Airport Hallmark Manchester Nr Manchester Airport Hallmark Manchester Nr Manche Hallmark Hotel Manchester Airport Manchester Airport BW Signature Collection Manchester Airport Stanley Hotel, BW Signature Collection Hotel ## Frequently asked questions ### Is Manchester Airport Stanley Hotel by Belvilla pet-friendly? ### How much does it cost to stay at Manchester Airport Stanley Hotel by Belvilla? ### How much is parking at Manchester Airport Stanley Hotel by Belvilla? ### What time is check-in at Manchester Airport Stanley Hotel by Belvilla? ### What time is check-out at Manchester Airport Stanley Hotel by Belvilla? ### Where is Manchester Airport Stanley Hotel by Belvilla located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Manchester Airport Stanley Hotel by Belvilla Reviews ## Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 123 8 - Good 230 6 - Okay 175 4 - Poor 107 2 - Terrible 85 ### 7.2/10 Cleanliness ### 7.4/10 Staff & service ### 6.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 4.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Kevin 19 Nov 2025 Liked: Cleanliness, property conditions & facilities Staff great room good clean ##### Kevin Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Sarah 7 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room The staff The amenities Did not feel safe ##### Sarah Stayed 1 night in Dec 2025 ### 8/10 Good #### Frank 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Na ##### Frank Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Anna 4 Dec 2025 Liked: Cleanliness Disliked: Amenities Nice rooms but heated towel rail didn't work & shower was only tepid. No bar/ bistro but understand that ##### Anna Stayed 1 night in Dec 2025 ### 6/10 Okay #### Aiden 14 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities The hotel is in need of an update rooms are very tired and bathroom was grubby. There is also a smell throughout the hotel worse in the reception area. Staff were really attentive and helpful. ##### Aiden Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Barbara 6 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Note on door saying hotel was over booked. Disgusting customer service ##### Barbara Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Ed 17 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Rundown. You get what you pay for. Nothing ##### Ed Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Guy 30 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Had paid in advance for a double room but they’d given them all away when I checked in at 7:30…..given a twin room and the window wouldn’t close, freezing cold and mould in the corridors….couldn't stay and handed back my key and left to find another hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/f91bcf28-d3d9-4adc-8e8d-a26dc7ab7fbc-1764506272596.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c8863730-e891-481f-aab6-c818eed82098-1764506295031.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guy Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Noreen 16 Nov 2025 DO NOT BOOK THIS HOTEL. Very very bad service. Misleading hotel. Very poor conditions. No heating, no shower, no WiF, rude staff members, TV not in working order. ##### Noreen Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Julie 6 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room it was vey neglected very musty smell all through the building tape on carpet TV not working 3 times we asked them to fix it No one came to fix then final told that it was unrepearable no spoon to stair drinks 2 out of the staff where very unhelpful the 3rd was at least honest ##### Julie Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Arun 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Arun Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Rishan 1 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Arrived at the property at 8pm and was told there were no rooms available, the reason was not explained at all and i was turned away with no where to stay. at least 5 others were turned away in the 40 mins i was there finding alternative shelter. no contact whatsoever from the property before i got there or after and no help with a refund of any kind. would not reccomend ##### Rishan Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Jack 10 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities When we had entered the building there was a hand written sign on the door saying they were overbooked and to claim a refund. The side door was forced open by someone who had been waiting for 20 mins already. No staff was in the building, garbage was left on tables, and more people were coming in to a place with no help or answers. We were left with nowhere to sleep and it being too late to find another hotel due to the time waited trying to figure this situation out. Outside of this, the hotel is in a disgusting state with a foul smell and left like it’s been abandoned for years. This hotel should be shut down. ##### Jack Stayed 1 night in Dec 2025 ### 6/10 Okay #### Daffyd 1 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities The ground floor rooms were fine, clean and showed signs of being refubished. However there were issues. I had to ask for tea bags and there was no water in the hot tap of the shower. The grounds and the rest of the hotel were in need of refubishment and care. There was no resturant which i new beforehand which turned out to be a problem for me (no cafes open Sunday morning and no eating places locally Saturday evening) but that was my fault. It would be helpful to know that when booking. The receptionist was on his 2nd day so was unable to have any local info. ##### Daffyd Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Heena 8 Dec 2025 Disliked: Cleanliness, property conditions & facilities There was never any staff around to help had to always wait 20mins for someone to come to reception, when checked in no lift working sent me to the 4th floor hotel was stinking of a weird vile stench, upon checking in to the room there was a used dirty towel hanging up in the cupboard cigarette ass all over the window ledg a fan covered in dust not working, the heating was off ff showered still the room we discusingly roasting complained to the receptionist they say they were I’ll send someone along and nobody ever appeared to the room to sort the issues out I would not even give 1 start for this ![](https://a.travel-assets.com/ugc/hotel-reviews/a147936b-2db9-48d8-bf03-e71854fcf75c-1765190572388.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heena Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Olivia 16 Nov 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Rooms were supposed to be ready by 3pm, got there at 4:30pm and the rooms weren’t ready despite having a booking and we were not given an estimated time as to when they would be available. The reception area stinks. The room was dirty; hair in the bed; tape under the bathroom door causing us to get stuck having to pull tape off to get out; glasses in the room were unclean; says free wifi in every room but had no internet or service at all. 24 hour reception yet no one at the desk when leaving. We found receptionist unhelpful and unapologetic upon arrival. ##### Olivia Stayed 1 night in Nov 2025 ### 4/10 Poor #### Caroline 12 Oct 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities On arrival we thought we had booked the wrong hotel as it looked closed as there was a lot of fencing and debris outside the hotel. The receptionist was very welcoming and said the hotel was just opening after a period of closure and asylum residents. There was no bar or restaurant or facilities. We also paid £5 for car park as advertised but were then told we did not need to pay. The beds were comfortable but the bathroom dirty and had a leak. To be honest the hotel should not be selling rooms yet. ##### Caroline Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Narinder 19 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Disgusting dirty Property we could not stay there and we did not stay there. I asked for a refund. They told me to speak to Expedia and I don’t know how to contact Expedia by phone. ##### Narinder Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Erald 8 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities It’s like a place it’s been banned whatever you seen a picture is nothing near for the money you pay it’s like you’re sleeping under the bridge but it’s not about money. It’s about a real reality. The truth what you provide is terrible very terrible. It’s like a place you’ve been bundled for years stinks of horrible of mole of dumb of everything of dirt no bar no food no water. Nothing you have to go to shop on middle of night, if you’re thirsty and the Servis just a poor lady sitting on a desk all day all night. ##### Erald Stayed 4 nights in Nov 2025 ### 2/10 Terrible #### Temitayo 30 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities I had the worst experience with my companion during our attempted check-in the other night.After a long and tiring journey, we arrived at the hotel expecting a clean and comfortable room. Unfortunately, what we encountered was completely unacceptable. Upon checking in, we were given our room key, only to find the room dirty, with an unmade bed, towels on the floor, and clear signs it had not been serviced. I immediately returned to the front desk and instead of receiving an apology or proper assistance, I was simply handed another key. To my surprise and disappointment, the second room was in the exact same condition—dirty, unprepared, and completely unfit for guests. I have never experienced anything like this in any hotel. What made the situation even worse was the unapologetic and indifferent attitude of the staff. There was no acknowledgment of the inconvenience caused, no attempt to resolve the issue professionally, and no concern for our comfort. Due to the poor condition of the rooms and the staff’s lack of care, we had no choice but to leave the hotel and find alternative accommodation at that time, which was stressful and inconvenient. ##### Temitayo Stayed 1 night in Nov 2025 ### 2/10 Terrible #### Tim 9 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities On the 4th-5th December 2025 I was pre booked into your establishment. Arriving after midnight following a stressful and lengthy journey I found a badly scrawled piece of torn paper greeting me on the hotel doorway. It informed me that due to overbookings, no rooms were available. I knew that in this modern age of high tec, this message simply couldn't be true and the only possible answer for the scrawled message was that it was a prank or poor joke stuck on the doorway. Heading inside to reception I found no sign of life. I hammered on office doors and still no employee came to assist. The longer I sought out any staff the more bewildering the whole episode became. I am well travelled across a career of over 50 years staying in hotels across the world. I have never in my whole life experienced anything that comes close to what I found in your hotel. I was too tired to risk getting back in the car to drive to a professional establishment and so decided to find a chair and attempt to sleep for a few hours to refresh myself. Firstly, I found a toilet next to the reception and stepped inside to relieve myself and wash up. As the light came on I was appalled to see the state of the room. Toilet paper littering the floor along with dust and filth. The toilet seat was covered in faeces and the toilet itself blocked. The smell in the room was hideous. Leaving the room I wandered round the downstairs area finding litter of allsorts and general garbage and dirt across the whole area. ##### Tim Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Cheryl 11 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities On arrival we were put on the 4th floor lift was not working and we had to carry our luggage up the most horrible smell in the stair way. when we got to the room there were 2 single beds put together, and no running water in the bathroom, we were then put in a 2nd bedroom and that was the same no water!!!! By this time I was fuming staff were not very helpful and did not care we were put in a different bedroom after an hour of settling in it took about half an hour to run a bath the water was trickling!!!!! Then we were woken up to a loud bang the tv surrounding had come of the wall. Would not recommend this property at all to stay !!!!!😢 I think one star would be overrated for this place and for the price I have stayed in better quality for less ![](https://a.travel-assets.com/ugc/hotel-reviews/e66ae4fe-3861-45c0-bd8d-3296c6b88ebe-1765457841356.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4408a501-acd3-441d-b8fe-8c5bcd516d5a-1765457842588.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cheryl Stayed 1 night in Dec 2025 ### 2/10 Terrible #### kathryn 29 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I did not even stay. The car park was littered with rubbish, the reception had a smell. The hotel is VERY out dated and worn. The room Was clean but the rest of the hotel wasnt. As a woman on my own i didnt feel safe. When i left the receptionist wasnt surprised that i was leaving.. i booked a different hotel. Do not stay here. It should not be advertised on expedia. ##### kathryn Stayed 1 night in Nov 2025 ### 8/10 Good #### Elsie 29 Nov 2025 Liked: Cleanliness Clean room and friendly staff ##### Elsie Stayed 1 night in Oct 2025 ### 2/10 Terrible #### N 28 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities No staff just one guy behind the desk having an argument with a prostitute who was argumenting for.payment ,its sound like a movie but is true, i turned up with my wife and kids to what was supposed to be a 4star hotel but this is no longer a hotel but a brothel ,no staff anywhere no bar no spa no pool it was very sketchy and not a safe place to stay. ##### N Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)