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"We arrived early and were pleased to be able to check in and leave our cases for the day as well as use the spa facilities to change. The staff were helpful and pleasant. We thought the rooms, although comfortable, were very ‘tired’. Scratched furniture and out of date amenities. The chair in the room was very uncomfortable to sit on. One disappointment was our experience of bar 36. We arrived early and had a small table by a window. It took staff a long time to serve us. The food was very good the drinks very expensive. At some point when we were considering ordering a second drink we were asked if we would move to an inside table so that another group could have our table. We declined. We had not been advised that the table was reserved or that we could only have it for a short time. We had spent a reasonable amount of money. If the person who asked us to move had offered us some form of compensation- a free drink for example - we could have been persuaded to move easily but he did not. He seemed intent on making us feel as though we were in the wrong. Eventually he found us another window seat and we moved. This rather spoilt our whole experience of your highlight bar."

"Smithys bar good value for a meal"

"View is always my choice in Sydney. Transport connections are excellent, location and views are amazing. The only negative for many will be the rumble from trains. It never worries me."

"Good location,,big room with 2 queen beds, bathroom is big too plus a small kitchen inside. But some small parts are not in good shape."

"Swimming pool and jacuzzi not heated"

"Great location, very nice and helpful staff, very comfortable room"

"The only suggestion I have is to have a fan in the bathroom as the bathroom steamed up when used the shower otherwise everything was good"

"TV was not working the entire stay. Also staff used by email address to enroll me into the Hyatt rewards program without permission, "

"Really impressed with Ace Hotel Sydney. They’ve done a great job capturing that New York feel and bringing it into Sydney without it feeling forced. The location is a big win, right in a cool, lively part of the city with easy access to everything you’d want. Makes it a great base whether you’re here for work or a weekend. Rooms are well designed and stylish, though a little on the smaller side. That said, the bed was seriously comfortable, which more than makes up for it after a long day. Didn’t get a chance to try Kiln, which was a bit of a shame as I’ve heard great things, but gives me a reason to come back. What really stood out was the team, genuinely friendly, helpful, and made the whole stay feel easy. Would definitely stay again."