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"Our room was clean, Staff not very welcoming from the day we checked in. I also find it very weird for a hotel room to not have a simple coffee maker or even wine glasses. When my husband went to ask for wine glasses at the front desk, they told him the hotel doesn't provide those and he can check if the bar can give him glasses. Uhh the bar gave him plastic disposable cups to use. Plus never had a hotel charge $600 as a holding that's insane."

"The room is a little older some chipped paint but shower was good pressure beds and pillows comfortable, room had enough space. No issue with elevator at all and we were on 47th floor. Other than that its a great location the subway is steps away and had no noise at night. "

"Very good location right in Times Square great staff"

"Good hotel overall but they be putting way too much holds on card and charging extras fee not mention when booking."

"The hotel is located very conveniently to plenty of things. It is clean and well run. Had some issues with the shower turning on and draining, but otherwise the room was satisfactory too!"

"The staff was great! The parking was cheaper than any other hotel in the area. The valet was actually cheaper than other self-parks in the area. Room was ok! Not amazing, but fine for a night in the city. Clean, just needs some TLC. Lobby was beautiful. We have a daughter, It was so nice to get gelato/Starbucks (both right next door) and eat it in the warm pretty lobby. The restaurant upstairs was really good and reasonably price for NY. Nice to cut through Central Park and walk right up to Time Square. Even though we book through Expedia, there was still a $22 charge for the hotel and the valet was $81. I would definitely come back. "

"Good sized room, comfortable accommodations. Really close to Times Square. Good value overall"

"Took my 17yr old daughter for out last adolescent spring break trip. She loved the hotel. It’s NYC so we didn’t expect a huge room. Yet ours was perfect and intimate. The staff was super friendly and welcoming. Very accommodating and professional. I would just say the communication on the location of all amenities wasn’t very clear. It was like a scavenger hunt. One restaurant turned into two hosting dinner and brunch. "

"Great location near Broadway theaters and Times Square! Great staff and very commendable accommodations. I would definitely stay here again for my next visit to Broadway and Times Square!"