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Macdonald Kilhey Court

Photo gallery for Macdonald Kilhey Court

Featured image
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Macdonald Kilhey Court

Macdonald Kilhey Court

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Chorley Road, Standish, Wigan, England, WN1 2XN

Explore the area

  • Popular LocationWorthington Lakes Country Park19 min walk
  • Popular LocationHaigh Hall Golf Club5 min drive
  • Popular LocationDouglas Valley Golf Club8 min drive
  • AirportManchester (MAN)45 min drive

Choose dates to view prices

About this area

Wigan

Macdonald Kilhey Court is located in Wigan. Trencherfield Mill and Astley Hall are local landmarks, and some of the area's attractions include Wigan Roller Rink and Three Sisters Racing Circuit. Queens Park and Monkey Magic are also worth visiting.

What's nearby

  • Worthington Lakes Country Park - 19 min walk
  • Haigh Hall Golf Club - 5 min drive
  • Wigan Little Theatre - 7 min drive
  • Douglas Valley Golf Club - 8 min drive
  • DW Stadium - 10 min drive

Getting around

  • Adlington Station - 6 min drive
  • Manchester Airport (MAN) - 45 min drive

Restaurants

  • Laureate Restaurant — 1 min walk
  • The Burns Bar — 1 min walk
  • The Owls - 19 min walk
  • Mrs Lyon's Tea Room - 3 min drive
  • La Mama - 3 min drive

About this property

Macdonald Kilhey Court

4-star hotel with full-service spa and restaurant
Along with a full-service spa, this hotel has a restaurant and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a snack bar/deli. All 62 rooms offer free WiFi, 24-hour room service and TVs with digital channels. Other amenities available to guests include coffee makers, free bottled water and hairdryers.
Macdonald Kilhey Court offers 62 forms of accommodation with a safe and complimentary bottles of water. Digital televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 18.00 for adults and GBP 12.50 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Hungarian
  • Latvian
  • Polish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms 11

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per night, plus a deposit of GBP 15 per night
Dogs welcome
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 18.00 for adults and GBP 12.50 for children (approximately)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express and Barclaycard; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 15 years old are allowed in the pool from 9-11 AM and 3-6 PM and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the spa

Property is also known as

Kilhey
Kilhey Court
Macdonald Kilhey
Macdonald Kilhey Court
Macdonald Kilhey Court Hotel
Macdonald Kilhey Court Hotel Wigan
Macdonald Kilhey Court Wigan
Macdonald Kilhey Court Standish, England
Macdonald Kilhey Court Hotel Standish
Macdonald Kilhey Court Hotel
Macdonald Kilhey Court Wigan
Macdonald Kilhey Court Hotel Wigan

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 190 out of 545 reviews
5 - Excellent 35%
Rating 4 - Good. 230 out of 545 reviews
4 - Good 42%
Rating 3 - Okay. 71 out of 545 reviews
3 - Okay 13%
Rating 2 - Poor. 35 out of 545 reviews
2 - Poor 6%
Rating 1 - Terrible. 19 out of 545 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.0/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Visit spoiled because the room was not serviced and cleaned throughout our short stay. When we got back to the hotel (after the funeral) we had to make the bed, wash the cups, tidy the bathroom - so disappouinting after paying so much for the two days. Restaurant staff good, food at breakfast fine.
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very pleased
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We checked into this hotel on our way back from our honeymoon and were sadly disappointed. The receptionist wasn't very welcoming upon check-in. We weren't told what time breakfast was, where we went for breakfast or where the spa and pool facilities were. The receptionist seemed to just be talking among other staff and made it feel as though you were interrupting when approaching the desk. All the staff seemed very young (I'm only 27 myself) and it seemed as those it was more about doing their job than providing a service. We had just stayed at another 4 star hotel before and the contrast was unbelievable. Our room was clean and the bathroom was nice but the general decor was tired and old with paint peeling off the walls. The spa is very tired with holes in the ceiling above the pool and just a general grogginess to the place. The receptionist at the spa itself was very friendly and helpful. We had to ask a member of staff in the hotel where to go and she was extremely friendly too. I think she was even waiting to go home and didn't even need to help us and this was probably the best service we had. The food in the restaurant is overpriced and poor, we had a curry and pasta dish, both felt like reheated microwave meals. I paid £15.75 for a curry that tastes better at a Wetherspoons. The naan was clearly frozen and heated in the microwave with a hard bottom and the pasta was overcooked and mushy. We left the same day from disappointment so can't comment on the night sleep.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was a good size and the staff were polite. The hotel is very tired and dated and in need of a lot of maintenance and repair to bring it up to a good standard!
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely surrounding and great main building. Garden fantastic beautiful shrubbery and very grand old trees. Squirrels being silly. Salmon wonderful,staff really pleasant
Stayed 2 nights in Aug 2021