OK, but I expected more
I chose this hotel because it was well-rated and well-reviewed, and it is literally at the airport, which is convenient (I don't mind the noise). 1) My room was never cleaned. I left my room about 8 every day, and returned between 2 and 3 each afternoon. The room was never cleaned during that time period. I saw rooms being cleaned when I left each morning, but when I looked down the halls after returning each day, I never saw any rooms being cleaned. I may have simply missed the opportunity each day to have my room cleaned, because when I got back to the room, I started working, and so placed the "Do Not Disturb" sign on the door. So maybe they just clean some of the rooms really late; but that seems unlikely.
2) Heating/cooling. The heat wouldn't turn on unless I set it to 5-7 degrees higher than current room temp, and then it eventually became way too warm. I was lucky, because the weather was very nice for December; but I can see it being a nightmare when it gets cold.
3) Broken toilet seat. Not a major thing, but annoying.