Ratings based on 398 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Mississippi

Nice hotel next to the airport

Posted 16-Jan-2017
Stay in hotel due to an ice storm. The room service was great. Very friendly staff
Comment from Hotel Management
21-Jan-2017 by Debbie Kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5out of 5
Recommended
for Everyone
by A verified traveller from Richmond, Va.

Good location

Posted 06-Dec-2016
Pros: I like the location plus the fact it is a very nice hotel, very clean, and has a very helpful staff.
I've stayed at the Double Tree several times while I was in Wichita. It is close to the airport, which makes it very easy when flying back home.
Comment from Hotel Management
08-Dec-2016 by Debbie Kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Dec-2016
Nice Hotel Okay rooms nice pool Nice bar area Nice hotel if you want to be near airport
Comment from Hotel Management
08-Dec-2016 by Debbie Kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 28-Nov-2016
Nice hotel. Disappointed the hot tub wasn't working and takes awhile to get hot water in the shower. Otherwise it was a good experience.
Comment from Hotel Management
29-Nov-2016 by Debbie Kiyono, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Nov-2016
It was beautiful, especially being so close to the airport.
Comment from Hotel Management
08-Nov-2016 by Debbie Kiyono, Hotel Management
Thank you very much for sharing your wonderful experience at our hotel with us.
5out of 5
by A verified traveller

Posted 03-Oct-2016 on Hotels
Had a very early flight out on Sunday morning and needed to be at the airport by 4:00am. They offered shuttle service and the hotel was literally right next door to the airport. Very clean quiet room. Very comfortable stay.
Comment from Hotel Management
05-Oct-2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Quick stay

Posted 03-Oct-2016 on Orbitz
My stay was short but the staff was great and room was comfy and clean. I would stay here again.
Comment from Hotel Management
05-Oct-2016 by Debbie, Hotel Management
Thank you for staying with us, and for sharing your comments
2out of 5
by A verified traveller

Overly pricey, disappointing but close to airport

Posted 22-Sep-2016 on Orbitz
Pros: close to airport / complimentary shuttle.however only 3-mile radius - not to mall or zoo.../
Cons: Room service, sound-proofing in rooms
Refused bereavement rate. Every room-service order was 30-45 mins late and incomplete. Lower floor room ($189.00!!!) dark and dreary. All rooms noisy!
Comment from Hotel Management
05-Oct-2016 by Debbie Kiyono, Hotel Management
We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible.
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice and comfortable stay.

Posted 12-Sep-2016
My husband and I were welcomed with warm cookies and a wonderful staff. The hotel was very nice, clean, and comfortable.
Comment from Hotel Management
16-Sep-2016 by Debbie, Hotel Management
Thank you for taking the time to share your feedback with us regarding your most recent stay. Kindest Regards, Debbie Kiyono Assistant General Manager
3out of 5
Recommended
for Everyone
by A verified traveller from florida

airport

Posted 08-Sep-2016
Pros: staff, closeness to airport
Cons: room condition
Location: Several places to eat nearby, inexpensive movie theater, good alternate to staying downtown at the convention center as downtown is about 10 min.
The main part of the hotel was in good repair, however the ada room I stayed in needed some repair. The seat in the shower area was unusable as it was about to come off of the wall, and you could not raise the shower head. It was nice to have an in room safe, however it would of been nice to have an mini-fridge. Some of the wiring in this room was ran in conduit on the wall. There were other hotels in the area where I could of stayed for $50.00 dollars about 1/3 of the price of this hotel, but I chose this one because of it is very close to airport, and I had an am flight. The staff here was very friendly and helpful, I just expected a room in a little better condition..
Comment from Hotel Management
16-Sep-2016 by Debbie, Hotel Management
Thank you for staying with us, and for sharing your comments, I will be sure to pass on your comments to our Director of Engineering. Sincerely, Debbie Kiyono Assistant General Manager