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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Featured image
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free pool cabanas, pool umbrellas
Balcony

Overview of Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
5905 S Kirkman Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationUniversal Orlando Resort3 min walk
  • Popular LocationUniversal Studios Florida11 min walk
  • AirportOrlando, FL (MCO-Orlando Intl.)24 min drive
  • Popular LocationWalt Disney World®33 min drive

Choose dates to view prices

About this area

Orlando

In the entertainment district and near theme parks, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is in an area with good shopping. MetroWest Golf Club and Arnold Palmer's Bay Hill Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Universal Orlando Resort and Fun Spot America. Travelling with kids? Consider Universal CityWalk and Universal Studios Florida. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Universal Orlando Resort - 3 min walk
  • Universal Studios Florida - 11 min walk
  • Orlando International Premium Outlets - 14 min walk
  • Universal CityWalk - 18 min walk
  • Walt Disney World® - 33 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • TGI Friday — 1 min walk
  • Kobe Japanese Steakhouse - 8 min walk
  • Border Grill Fresh-Mex - 12 min walk
  • The Palm Orlando - 12 min walk
  • Emack & Bolio's - 12 min walk

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Southwest Orlando with restaurant
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a bar/lounge, conference space and a children's pool. All 390 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with cable channels. Room service, pillow menu and free newspapers are among the other amenities available to guests.
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 forms of accommodation with video game consoles and a safe. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 17 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Conference space (11000 square feet)
  • Meeting rooms 9

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 65 lbs/29 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 17 per person (approximately)
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 412 out of 1564 reviews
5 - Excellent 26%
Rating 4 - Good. 444 out of 1564 reviews
4 - Good 28%
Rating 3 - Okay. 256 out of 1564 reviews
3 - Okay 16%
Rating 2 - Poor. 234 out of 1564 reviews
2 - Poor 15%
Rating 1 - Terrible. 218 out of 1564 reviews
1 - Terrible 14%

3.3/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Staff & service
The property is under renovations. However rooms can really use an update as they seemed extremely old and bathroom had moldy appliances. It was great we can eat at the Fridays next door and kids ate free. It served our purpose for one night
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Disliked: Staff & service
Second time staying here. Last year was still under construction. Stayed 3 nights. First night ok. Second night loud noise above our room (on 3rd floor) sounded like off balance washing machine for 30-45 minutes middle of night, and repeated intermittently throughout next day. Called and stopped at front desk. “We don’t know what it is” and no follow-up with us. Third night no hot water for our showers. Disappointing. Yet very convenient to Universal and City Walk.
Stayed 3 nights in Oct 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities
It was going through renovations when I was there but it didn't effect my stay. My room wasn't renovated yet so i can tell they definitely need it. Nothing stood out to be extravagant. What did bother me is they now charge $25 to park and it's just an open parking lot. There's no gate and it's not secure in any way. I'll more than likely just stay at the double tree across the street. Atleast when i party to park there it's got a gate so random people can't just drive through the parking lot.
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is under renovation, if I would have known in advance I would have chosen a different hotel. Trash cans around the building were overflowing constantly, pool and lounge area outside could use some upkeep. The cushions on the chairs were dirty and ripped. The bathroom door In our room wouldn’t shut because it was the wrong size. There is a $20 per night parking fee and it’s not even a resort. I did not see that in the details when booking through Expedia but supposedly it’s written there. Only 1 elevator was working and it was filthy, And to top it off there were homeless people sleeping on the hallway floor as you come in the back entrance of the building by the pool. He used pillows from the lobby stairs to sleep on and once he was gone they stayed there for most of the day.
Stayed 2 nights in Oct 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was very dirty, room stinker and TV did not work
Stayed 1 night in Oct 2021