Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Topeka,KS

Great Anniversary Getaway !

Posted 02-Nov-2016
Pros: Close to restuaraunts and movie theater. Did not have to drive !
Cons: I could not find anything wrong with this hotel. Very comfortable and staff was great !!
Location: Ate at Sabor Restuarant and then caught a movie and Warren Theater ! Wine bar also close by ! Loved it all !!
Comment from Hotel Management
14-Nov-2016 by Michael, Hotel Management
Dear Susie. Happy anniversary to you and your husband!! I am so delighted that you chose to celebrate such a special occasion with us. We hope to have you back in the near future and take part in more of your life's celebrations and milestones. All the best, Michael
5out of 5
by A verified traveller

Posted 05-Sep-2016 on Hotels
Comment from Hotel Management
03-Oct-2016 by General Manager, Hotel Management
Thank you for the awesome 5 Star Review.
5out of 5
by A verified traveller from Topeka, KS

Wonderful Room and Staff!

Posted 01-Sep-2016
One of the most comfortable hotel rooms I have ever enjoyed! And the staff are exceptionally helpful of handicapped visitors in their room assignments and other courtesies. The restaurant allows leisurely conversation, as well. I look forward to my return to Marriott Wichita at Old Town.
Comment from Hotel Management
03-Oct-2016 by Michael, Hotel Management
Thank you so much for taking the time to write this fantastic review. I thank you for your lovely sentiments about our facilities and staff, I will be sure to share your comments with the hotel team. We look forward to your return and welcoming you back on your next visit to Wichita. Safe Travels, Michael
4out of 5
by GURCAN from Winnipeg

Good hotel but ........

Posted 26-Aug-2016 on Hotels
Great hotel. However the restaurant / breakfast service is miserable!!! It was the same last time I stayed there. They should train their staff at the restaurant area!!
Comment from Hotel Management
30-Aug-2016 by General Manager, Hotel Management
Gurcan, Thank you for staying with us at Courtyard by Marriott Wichita At Old Town! We have some exciting updates in the works! We look forward to having you with us again soon! Please feel free to let me know if you need anything at all. All the Best, Mike
5out of 5
by Michele

Posted 20-Aug-2016 on Hotels
Comment from Hotel Management
27-Aug-2016 by General Manager, Hotel Management
Michele, Thank you for the Awesome Five Star Review!! Safe Travels, Michael-CSM
4out of 5
by Jason from Derby, KS

Thumbs up for Courtyard NY Marriott Downtown Wichi

Posted 15-Aug-2016 on Hotels
I sent my wife here for her birthday. She enjoyed the stay. Said the staff was very friendly, respnosive, and professional. Loved the location, next to downtown as there was plenty to do.
Comment from Hotel Management
27-Aug-2016 by General Manager, Hotel Management
Dear Jason, Belated happy birthday to your wife! I am glad to hear that our hotel and our staff were instrumental to make your celebration memorable. Hopefully, we can celebrate your birthday and hopefully earn that coveted fifth star! We look forward to seeing you again. Safe Travels, Michael -- CSM
5out of 5
by A verified traveller

Posted 07-Aug-2016 on Hotels
Comment from Hotel Management
27-Aug-2016 by General Manager, Hotel Management
Thank you for the awesome 5 Star Review!! We look forward to seeing you again when your business brings you to Wichita. Safe Travels, Michael --GSM
4out of 5
by Emmanuel

Posted 06-Aug-2016 on Hotels
Comment from Hotel Management
27-Aug-2016 by General Manager, Hotel Management
Emmanuel, Thank you for being our guest on your recent trip. It was truly our honor to serve you and have you stay with us. Please join us again on your next trip so we may provide remarkable service and hopefully earn back that coveted fifth star! We look forward to seeing you when your again. Safe Travels, Michael -- GSM
3out of 5
by A verified traveller from Austin, TX

Nice hotel, reservation challenges

Posted 02-Aug-2016
Pros: Clean. BEd was comfortable. Easy to get to activities regarding family funeral gathering.
Cons: See the experience write up above. Don't promise what you can't deliver.
Location: Central to Old Town Wichita. Plenty of places to eat in the area.
I am in a wheelchair. Requested the handicap accessible accommodations when reserved and again when I confirmed. When we arrived, the room was ok, but the bathroom was not manageable. the toilet was not at necessary height and there were no grab bars. I had to go down 3 floors to use a handicap accessible bathroom, and showering was not an option.There was a tub, but I had stated not capable of stepping over a tub side. I requested 3 separate occasions for different accommodations. None available. Van accessible parking was non existent. I had to have someone else park the van after I disembarked.
Comment from Hotel Management
27-Aug-2016 by Michael, Hotel Management
Dear Traveler, We sincerely apologize for any inconvenience you may have faced while visiting our hotel. We thank you for being a loyal guest and we do take your feedback very seriously. I understand that you have been in contact with our General Manager and I trust he will provide the necessary help moving forward. We hope you will give us another chance to show you again just how wonderful and relaxing a stay with us can be. Sincerely, Michael -- GSM
5out of 5
by TODD

Posted 01-Aug-2016 on Hotels
Comment from Hotel Management
27-Aug-2016 by General Manager, Hotel Management
Dear Todd, I appreciate the time you took to give the Courtyard Wichita Old Town a fantastic five star rating! We hope to see you again soon! Safe Travels, Michael--GSM