Ratings based on 224 Verified Reviews

4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-May-2017
Very clean, spotless hotel. Love the location, just a simple walk away from several different restaurants! Will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel.

Posted 25-Apr-2017
Pros: Cleanliness, convenience, comfort
Cons: Explanation about parking
Location: Small shopping area that stayed open in the evening, dining within walking distance.
The room was huge, very clean and comfortable. The only issue was when we arrived at our car the morning of departure, there was a sticker on the window that said we should have had a parking permit. At the time of our check-in, the registration attendant told us the locations available. Since we had parked in an area that was free, we left the car there. Nothing was said about needing a permit for that location.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orlando, FL

Good downtown hotel

Posted 09-Apr-2017
The hotel was in a great location for night time activity and all around Wichita. It got a little noisy due to it's great location, but not too bad
2 out of 5
by A verified traveller from Seattle

felt like a dungeon.

Posted 06-Apr-2017
Pros: Staff
Cons: convert this room to a meeting room or storage room.
Location: Weather was too inclement to enjoy what could be interesting at another time.
room below ground level with non opening windows facing a courtyard and breakfast area. We had to keep blackout drapes closed at all times. No fresh air. People were great, room was a major disappointment.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 28-Feb-2017
I travel for work and stay in a lot of hotels. Super cool hotel and location. My only thing was the beds a little hard (but that's personal preference) and pillows weren't super full. Other than that it was great.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Feb-2017 on Hotels
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Kansas City

Good location with a few incidental issues

Posted 18-Feb-2017
Pros: Staff was helpful and friendly. Room clean. Bed was super comfortable.
Cons: The fridge wasn't cold. The hairdryer low setting didn't work. The lotion was previously used and nasty.
Location: Close to downtown, which was nice. The Coleman museum/outlet is a couple blocks away.
This is a good location for business travelers who need to be downtown. Minor problems include: $8.00 for parking in the tiny lot behind the hotel. Breakfast buffet is $10.95 (not included in price of room), but staff is uber helpful. As far as the room, it was clean and I liked having the temperature control accessible and accurate. This trip I didn't travel with lotion, shampoo, and yes those were in the bathroom. BUT, when I opened the little bottle of lotion it had obviously been used by someone else before me. It was almost empty and crusty on the top ICK!! Also, it was nice to have a fridge, but it doesn't have controls and seemed only barely cold. I was afraid the chicken I'd brought to eat during my stay would spoil by morning. And BTW, the hair dryer only has one setting - HIGH - the low setting didn't work.
Comment from Hotel Management
21-Mar-2017 by Brian, Hotel Management
Dear Tster, Thank you for your comments. I do apologize for any issues you experienced during your stay. Our goal is to always provide first in class service and accommodations and I do apologize for falling short of that. As you mentioned, breakfast is not included in your room rate. We do offer many affordable breakfast options in our restaurant. I also have discussed your comments with our housekeeping team so that we can make sure all of our bath amenities are double checked between guests. Thank you again for staying with us and we do hope you will allow us to make it up to you in the future. Sincerely, Brian - GM
4 out of 5
by Eric

Posted 17-Feb-2017 on Hotels
Charging $10 extra for the breakfast buffet was a bit high.
4 out of 5
by Jeremy

Average Hotel

Posted 03-Feb-2017 on Hotels
I like to hotel, parking is terrible and you have to pay for parking from the hotel. That part is B.S.
3 out of 5
Recommended
for Everyone
by A verified traveller from Kansas City

Very clean and comfortable place to stay.

Posted 29-Jan-2017
Pros: Very clean and very comfortable beds.
Cons: Service, especially in the bar area.
Location: Old town. The quality of the restaurants is pretty good.
Very clean and comfortable place to stay. Minute walk to all of the old town restaurants and downtown.
Comment from Hotel Management
02-Feb-2017 by Brian K, Hotel Management
Dear Dan, Thank you for staying with us and being able to enjoy our great location within the heart of the Old Town district. I apologize that our service was not up to par during your recent stay. Could you reach out to me so that I may get so more details and we can improve our delivery upon your next visit? Thank you again, I look forward to speaking with you soon. Have safe travels.