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"The location of the hotel is ideal for St Thomas' hospital. Room housekeeping could have been better there was no hand soap in the bathroom for 2 days and dirty cups and glasses were not removed. The box that controlled the lighting didn't work on one side of the bed. These are small things but should have been checked. Breakfast wasn't great, it was so busy that by the time you actually filled your plate it was barely warm enough to eat. £20 each for breakfast is a lot so found Wetherspoons a 10 min walk away which cost less than that for 2 people and more importantly it was hot."

"We weee there for two nights and was exactly what we needed. Staff was very helpful with all our needs. Would definitely go back. Was also in a good place to walk to the trains when needed!!"

"I booked hotel stay for my brother and his wife to celebrate their Golden Wedding Anniversary and they have had a brilliant time at The Cumberland. The staff are so friendly and made them very welcome. The whole experience was excellent. Thank you so much."

"We were very early to check-in and just wanted to leave our bags we were offered an early check-in if we accepted an upgrade at a price, we were under no time pressure so declined to upgrade but we were then immediately checked in and given our rooms, I didn't like that as it suggested the hotel were trying to get more money out of us, a little thing but left us feeling a little uncomfortable. Other than that although the room was very small it was OK, nothing special but OK."