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"I liked the breakfast the most. My first night I found a roach in the room. Terrible maid service. During my three days no maid service. I had no clean towels nor did my trash get emptied during my stay. Another issue I had was one staff person failed to change the printer cartridge after I had asked for assistance. Below average rating accept for breakfast, parking and security."

"Our room was beautiful but we did notice that the area/floors in the Lobby, bar etc were dirty. A lot of cups and food plates were left behind on the area tables in the bar area near the entertainment area! The entertainment was awesome!!! "

"The location was a little different. There was abandoned buildings around it. Didn’t feel fully comfortable."

"staff was unfriendly and not helpful"

"We really enjoyed our stay at the HU. Very clean, comfy beds, staff was really friendly and welcoming. They also gave us suggestions on places we might like to eat. We loved the location of the HU. It was very close to a lot of restaurants and things to do. We would definitely stay there again."

"Good"

"I always enjoy my stay here every time im in memphis. "

"Property for drug sales and prostitution an not the even the good kind lol... If you coming in town and need meth and crack then yea this the place for you so serious.... Place felt itchy just going in there.... other than that stay there if you don't give a care"

"This hotel is more like a resort!! Everything was amazing and I will stay here every time I go to Memphis from now on!! Rooms are not only clean, but they are GORGEOUS!! Friendly staff, great food, and all around enjoyable experience. 10 out of 10!!"