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"The staff, starting with the Valet, were super friendly and helpful!! Great experience! "

"My wife and I loved staying in this hotel. The area was great, easy to get to places. Valet parking was great and likes not having to find a place to park. Very quiet area and inside hotel. All the staff was very polite and helpful. Will definitely stay here again. "

"Property is close to the PNC arena. Check in and out was easy. Room was comfortable. Small refrigerator was a bonus. "

"Excellent place to stay in downtown Charlotte."

"Cassandra was amazing. We need to book a last minute hotel as our flight was cancelled. This hotel offered pick up and drop off from the hotel. "

"The staff is top tier. They can’t help the area around the hotel but the staff and the hotel makes you feel like you’re in another surrounding. Rachel was super nice at the check in. Rooms were clean. "

"Conveniently located - nice room - friendly and helpful staff. "

"I had a very excellent stay, I was just looking for Continental breakfast setup. The items in store, snacks,soda etc was alittle pricey. "

"From the bus driver who picked me up to Rachel at the front desk, the maids and handyman, the staff at this hotel makes the visit worthwhile "