Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Ideal for conference stay

Posted 24-Sep-2016
Basic, but comfortable for a short business trip. Breakfast was satisfactory.
5out of 5
by A verified traveller from Amsterdam

Posted 30-Aug-2016
Leuk hotel, niks te klagen! Iedereen was erg vriendelijk. Het hotel wordt goed schoongehouden.
5out of 5
by A verified traveller from Nottm

close to the Armouries

Posted 28-Aug-2016
Pros: reduced rate at the car park. friendly, helpful and knowledgeable staff. Good breakfast. clean spacious rooms. Large sofa bed. Armouries next door.
Location: Next to armouries. Close car park. canal walk. Free water taxi. walk into city about 15 mins. Several bars and restaurants nearby.
Stayed for 2 nights whilst visiting our son, who is a student in Leeds. Liked the free water taxi that takes you into the city centre. Quite a few restaurants and bars nearby. Close enough to walk into the city. Interesting walk along the canals. Enjoyed the large breakfast. Very clean in hotel. All staff very friendly and helpful. Advised of best route to walk to nearby bars, or how to get to city centre and given map too. Free wifi. Good air-conditioning. Spent couple of hours in The Armouries next door.
1out of 5
by A verified traveller

Posted 16-Aug-2016
Pros: Location
Cons: The state are of the rooms are horrendous, just dirty and unkept. Marks on the walls, filthy carpets. Had to change rooms, but only marginally better.
Rooms were very dirty and poorly kept. Overall cleanliness of hotel very poor. Reception described the rooms as second generation. That would put it mildly, for the prices they charge it's not worth the location. Internet connections very poor, so difficult if you are trying to work or conduct any business. TV's poor, it's like its been left to fall apart. Must be very demoralizing for the staff and guests, hence they given up bothering to clean anything. Bathrooms had real problems in shower area with mould, ect.I wish i had taken pictures to add to the review. Do not stay here, i moved to Jurys Inn at Brewery Wharf, rooms so much nicer and and believe or not cheaper. I wish i had booked in there to begin with instead of wasting my money at the Holiday Inn. Not Good!
4out of 5
by A verified traveller

great location close to downtown Leeds

Posted 20-Jul-2016
Pros: friendly staff
Cons: nothing
Location: lots to see
great location close to downtown Leeds, perfect for walking to all the best places
4out of 5
by Heather from Nuneaton

Conference stay

Posted 14-Jul-2016 on Hotels
Close to conference venue.Hotel comfortable.
4out of 5
by Jonny from Durham, UK

Good for business; a pleasant walk to City Centre

Posted 10-Jul-2016 on Hotels
Had a good evening's rest here - by no means a luxury hotel, but a good quality room - and a lovely hotel to stay in. Staff very friendly, helpful and accommodating. Breakfast was a good selection, and the Water Taxi / Neighbourhood with the Armeries nearby etc meant a nice Sunday afternoon
4out of 5
by A verified traveller

Staff particularly friendly and helpful

Posted 10-Jul-2016
Pros: Lovely staff. Facilities (as expected for Holiday Inn) were clean, good and good value. Nice breakfast.
Cons: Would have liked biscuits on drinks tray in room.
Location: Nice, modern regenerated area, boats moored in quay. City centre fab shops not far. Highly recommend FREE River Taxis from quay to back of station
Stayed here as we were going to evening event at Royal Armouries museum next door. Comfortable, clean room. Had really good night's sleep. Nice breakfast buffet. Staff helpful with providing local information, booking taxi etc.
4out of 5
by A verified traveller from London

Hotel.... Motel.....Holiday Inn.....

Posted 06-Jul-2016
Pros: Good location; excellent staff; reasonable cost
Very happy with my recent stay at Holiday Inn Express, Leeds. I needed to be close to Liberty Dock, which is a stone's throw, and this was my first stay in in a Holiday Inn. The welcome was top notch, and the staff were all universally excellent and attentive. I will no doubt be staying with Holiday Inn again. Very impressed, thank you.
4out of 5
by A verified traveller

Dragonboat racing week end

Posted 27-Jun-2016 on Hotels
all good, staff very friendly and helpful