Ratings based on 359 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Birmingham

Nice hotel, but my room was terrible

Posted 09-Jan-2018
Pros: Location
Cons: I will specify on my next booking not to have a disable access room as I tend to struggle having a comfortable staying in them.
Location: There is a Tesco's express down the road and a large entertainment complex next door.
I was allocated an disabled access room on the 5th floor. The room is badly designed. There is a lot of empty space in the room which made it very cold and the heating was not adequate. The shower did not work very well and splashed water everywhere except on me. The mirror facing the bed was off-putting which lead to me sleeping with my head at the foot of the bed. On the whole not a great experience, breakfast was good through.
3 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Short winter break

Posted 16-Dec-2017
Lovely hotel. Good sized room and bathroom. Room cold a lot of the time. Window didn't close fully, so allowed a draft and outside noise. Very thin duvet, no blankets in the room. Lovely breakfast. Warm in the dining area. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveller

decent city access- Leeds

Posted 11-Dec-2017
Good hotel, easy check-in, clean rooms, helpful staff...all easy!
1 out of 5
by A verified traveller from york

Disappointed

Posted 10-Dec-2017
We’ve stayed in many holiday inns but sadly this was the worst. The staff were lovely but the room was noisy due to a substation being outside & lots of humming from 4am. The room was clean but very ‘clinical’. The ‘ambience’ was just wrong!
4 out of 5
Recommended
for Everyone
by A verified traveller from The Wirral

Well located

Posted 20-Nov-2017
Hotel, well located for the ‘Armouries’ & only £5 taxi journey into Leeds. The facilities at hotel were good for money paid. The room was looking a little tired. Quiet location.
3 out of 5
by A verified traveller from Norwich

Nice surrounding area.

Posted 01-Nov-2017
Nice area. Suspect staines on the room sofa. Random small, curly hair on the bed sheet. Staff were friendly and helpful. Breakfast was nice and plentiful. Beer at the bar there was a little pricey. Probably would stay there again but would hope for a different room.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great night's sleep

Posted 30-Oct-2017
Pros: How comfy the bed was.
Cons: Soundproofing the noisy guests : P
Location: Great central location.
Great one night stay, though as one of the cheaper hotels it can get rowdy on Friday/Saturday nights. Fortunately I was towards the end of a corridor and came prepared with ear plugs. The bed was SO comfortable I had the best night's sleep in ages, and the buffet breakfast gave plenty of choice. Will definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from notts

good hotel near to city centre

Posted 12-Oct-2017
Cons: breakfast could be better organized
Location: very near the armouries and LeedsLiverpool canal some nice coffee bars and restaurant
very good hotel no problems staff very helpful, and value for money
3 out of 5
by A verified traveller from Kent

Scruffy

Posted 28-Sep-2017
Pros: Nothing
Check in was accomplished swiftly but with no pleasantries. The room was scruffy - it looked as though a dog had scrabbled at the base of one of the beds - the fabric was torn on all four corners. There was a leak in the bathroom next to the toilet which looked as though it had been there some while - after using the toilet, liquid oozed up through the tiling on the floor (we only noticed it in the morning and reported it to reception, who gave us a reduction on the room rate). During the evening, we asked if we could have a second chair in the room, as we both wished to use the desk, and were first told they didn't have any and then that it was against fire regulations! We have stayed in hotels worldwide and this was obviously a very stupid lie but we were too tired to argue. We stayed the following night at Mercure hotels in Wetherby and York, which were substantially cheaper and very much better. This Leeds hotel was extremely poor value.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Sep-2017 on Hotels