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"Clean room"

"Room is big but old especially the toilet. No complimentary water for entry room. Location is decent, walkable 10mins to main street. Parking ample space. All tap leaking water slowly even when fully closed, the tap and the bathtub. Then even the toilet bowl was leaking water so it couldn't be flushed anymore. Made a complaint to front desk and they shifted us to a new upgraded room and mentioned waiver on carpark. Had to repack and upgraded room was pretty much the same except higher floor and the toilet seems newer. However instead of bathtub, it is now a shower only. Shower water temperature fluctuates greatly. Next day front desk said no carpark waiver and had to check with multiple people to verify our issues. They asked questions like what issue we faced and what time we changed our room. Information like these could be easily found within their system like when key card was issued. In the end it was eventually waived but it was toned and worded in a way that they did a one time special exemption for us and we should be grateful. Horrible experience and if it was such a big deal, don't offer such things in the first place. "

"Nice and tidy, close to shops"

"did not go to breakfast "

"Staff were amazing right from the Valet parking to having my luggage taken to the room. Then loading my luggage into the car when it was time to go. The bed was beautiful to sleep in , breakfasts were lovey and staff are very attentive. "

"Great Rooms"

"had a blast with my giurkdgrudj"

"Was able to check in early, really nice albeit small room with a view of the river on 24th floor. Comfy bed too. Very happy thanks!"

"Great location. TIP - don’t pay for parking, plenty of free parking in the area. "