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DoubleTree by Hilton Wellington

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Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of DoubleTree by Hilton Wellington

DoubleTree by Hilton Wellington

4.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011

Explore the area

  • Popular LocationWellington Cable Car (Lambton Quay Station)7 min walk
  • Popular LocationTe Papa (Museum of New Zealand)11 min walk
  • Popular LocationCuba Street Mall12 min walk
  • AirportWellington (WLG-Wellington Intl.)14 min drive

Choose dates to view prices

About this area

Wellington

DoubleTree by Hilton Wellington is located near the beach and in an area with great shopping. Travellers looking for local activities can try Interislander Ferry Terminal and Wellington Waterfront, while those looking to experience a bit of culture can stop by Te Papa (Museum of New Zealand). Travelling with kids? Consider Wellington Zoo and Museum of Wellington City and Sea. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Wellington Cable Car (Lambton Quay Station) - 7 min walk
  • Civic Square - 8 min walk
  • City Gallery Wellington - 8 min walk
  • Te Papa (Museum of New Zealand) - 11 min walk
  • Cuba Street Mall - 12 min walk

Restaurants

  • Spring — 1 min walk
  • Vivant! - 2 min walk
  • The Long Bar - 2 min walk
  • Café breton - 2 min walk
  • Smith the Grocer - 2 min walk

Getting around

  • Wellington Station - 9 min walk
  • Wellington (WLG-Wellington Intl.) - 14 min drive

About this property

DoubleTree by Hilton Wellington

Family-friendly Wellington hotel in Wellington CBD, walk to Wellington Waterfront
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a coffee shop/café, WiFi in public areas and valet parking. All 107 soundproofed rooms feature WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and down comforters, and guests will also find 24-hour room service and LED TVs.
DoubleTree by Hilton Wellington offers 107 forms of accommodation with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Wellington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 20 per 24-hour period)
  • Available in some public areas: WiFi (NZD 20 per 24-hour period)

Parking and public transport

  • Covered valet parking on site (NZD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 20-39 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Art supplies
  • Baby bath
  • Children's games
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • Danish
  • English
  • Finnish
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – July 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 20 and NZD 39 per person (approximately)
  • Fee for in-room wireless Internet: NZD 20 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 20 per 24-hour period (rates may vary)
  • Valet parking fee: NZD 45 per night (in/out privileges)
  • Late check-out fee: NZD 35 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 476 out of 692 reviews
5 - Excellent 69%
Rating 4 - Good. 172 out of 692 reviews
4 - Good 25%
Rating 3 - Okay. 31 out of 692 reviews
3 - Okay 4%
Rating 2 - Poor. 9 out of 692 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 692 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
The first room provided to us had ventilation issues and hence the room was changed. But the second room did not have good beds and hence caused a bit of back pain
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay with ideal location
Really loved the location, cleanliness and quietness considering the location was right in the city! Beds were very comfortable and we had plenty of room. Lovely and warm and the hotel staff were very accommodating
Stayed 2 nights in Aug 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
Disappointed as I’ve been a member for ages but I was left unsatisfied with the price that I’ve paid for. First of all the heating system in my room was not working and the staff didn’t even want to upgrade us to a better room but just Brought us a small portable heater and said this should help . Uh I did not just pay $200 a night for damn small portable heater. The staff was not helpful and I felt like I have to keep asking them and they not even be bothered to check on us and ask if the heating work or not later the next day. We stayed for 2 nights . The staff from the night said that they will come and fix the heating up the next day but no one came and we left with the small portable heater. This is the worst experience of my life when a hotel that has a high rating treat their guests like this. They could have upgrade us a room or give us free breakfast.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Really comfortable and in an excellent location.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building, nice clean room, friendly staff. However windows not double glazed and very little sleep had on Saturday night due to loud music from bar opposite. Parking is also on expensive side compared to other hotels in area.
Stayed 1 night in Jul 2021