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"Excellent breakfast with many options to meet everyone needs. Staff was helpful to resolve key issue and good recommendations for restaurants."

"Thanks to Manager Alice our stay was wonderful. "

"Aircond didn’t work properly. The Hotel had good facilities & close to everything"

"Good location with parking next door"

"Large and clean room"

"Need more staff at checkin/out. Staff very helpful."

"Laundry was excellent and a great help. Breakfast could be better. Very few veg choices. Boiled eggs difficult to get"

"A complimentary water bottle is the least one can expect. Their all night menu items were not available,. Staff at the reception, this one particular lady- racist, had a terrible attitude- think her name’scAshley (blonde, side parted hair) I don’t think I’d be recommending QT to my colleagues/friends."

"Well we’re do we start , room is dated no view paid for a upgrade spa room stuck in a corner ,carpet is a risk hazard waiting to happen ,frays as you walk into bathroom and throughout room had to ask for a additional chair so we could sit and eat as there was only one (1) chair in room Ordered breakfast and it the order on the door well and truly before the 230 am cut off woke up to NO breakfast when looked outside the door at 900am order still hanging on door come home to the the bathroom not cleaned at all spa still dirty This is the worst experience we have experienced with Novatel which we have frequently used for our previous accommodation Ordered room service for dinner and had to wait 1.45 hours for it to arrive then at 400pm dirty tray still sitting outside room ,DISGUSTING NOVATEL MELBOURNE ON COLLINS PICK YOUR GAME UP "