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Overview of Novotel Melbourne on Collins

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Featured image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, laptop workspace, blackout curtains
UNESCO Sustainable Property

Novotel Melbourne on Collins

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationMelbourne Central9 min walk
    Popular LocationQueen Victoria Market16 min walk
    Popular LocationCrown Casino and Entertainment Complex18 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, Dec 03 2020 - Thu, Sep 30 2021.

Standard Room, 2 Single Beds

4.3/5 guest room rating
  • 280 sq ft
  • Sleeps 2
  • 2 Single Beds

Family Suite, Multiple Beds

5/5 guest room rating
  • 527 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Deluxe Double Room, 2 Double Beds

4.2/5 guest room rating
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

4.3/5 guest room rating
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

4.4/5 guest room rating
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

4.7/5 guest room rating
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

About this area

Melbourne

Located in Melbourne, Novotel Melbourne on Collins is connected to a shopping centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and some of the area's notable landmarks include Melbourne Central and Queen Victoria Market. Travelling with kids? Make time for SEA LIFE Melbourne, or head to an event or a match at Melbourne Cricket Ground.
Popular Location

What's nearby

  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 9 min walk
  • Australian Centre for the Moving Image - 11 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino and Entertainment Complex - 18 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 20 min drive

Restaurants

  • Lane Restaurant — 1 min walk
  • Lane Cafe and Bar — 1 min walk

About this property

Novotel Melbourne on Collins

4.5-star luxury hotel connected to a shopping centre in Melbourne Central Business District
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 380 soundproofed rooms feature 24-hour room service and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and fridges.
Novotel Melbourne on Collins offers 380 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Fridges and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hairdryers. 32-inch LCD televisions come with satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and public transport

  • Self parking on site (AUD 39 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 15-45 for adults and AUD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7016 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 3 December 2020 to 30 September 2021 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)
  • Self-parking fee: AUD 39 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 431 out of 998 reviews
5 - Excellent 43%
Rating 4 - Good. 415 out of 998 reviews
4 - Good 42%
Rating 3 - Okay. 102 out of 998 reviews
3 - Okay 10%
Rating 2 - Poor. 31 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 19 out of 998 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Melbourne CBD. Nice pool, spa & Gym.
Stayed 1 night in Oct 2019

5/5 Excellent

Stayed 1 night in Aug 2019

1/5 Terrible

Stayed 2 nights in Apr 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Melbourne. Friendly staff
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
The Location was great, very central. This made our stay super enjoyable
Stayed 3 nights in Mar 2020