Ratings based on 832 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from maryland

Good location, comfortable stay

Posted 17-Apr-2016
Pros: Location, comfy, friendly service
Location: Georgetown, waterfront
The hotel is currently under construction which could be the reason that we could get a really good deal staying here. The price we paid was quite a steal for a four stars hotel and we got a courtyard facing, double queen size bed unit. The room was comfortable and spacious, even though the noise from the hallway and adjacent room was obvious. One thing to note is that the beds are extremely tall. The location is great to access Georgetown area and there are many good restaurants around. However, there is no metro station nearby and parking at the hotel costs almost $50 per night. Street parking are not hard to find but the meters need to be fed every two hours until 7pm, making it much easier just park the car at the hotel. During our stay, due to the construction/system update, the hotel couldn't process check-in/check-out electronically. Checking in/out manually caused long lines and significant waiting time. However, the front desk staff did try their best to make the situation more bearable.
5 out of 5
by A verified traveller

Great experience!

Posted 16-Apr-2016
One of the nicest hotel I have stayed. Will definitely be staying again.
5 out of 5
by A verified traveller from Illinois

February Stay at the Fairmont in Georgetown

Posted 17-Feb-2016
My wife and I were in town for a conference and to visit with our daughter. Our first visit to this Fairmont was very pleasing. The staff was very attentive and the facilities were excellent. We will certainly return when we go back to DC.
5 out of 5
by A verified traveller from K

Definitely coming back!

Posted 28-Jan-2016
As soon as I pulled up to the fairmont, the doorman was extremely friendly & willing to please. He was excellent all weekend & I believe his name is Adem. Also Matthew at the front desk was very professional & as a hospitality grad myself, he set a perfect example of the definition of customer service. Also the hotel itself was beautiful & my king room on the tenth floor had a stunning view & was comfortable, clean & modern. I will definitely be back!
4 out of 5
by Christopher

This traveller left a rating score only Posted 23-Dec-2015 on Hotels
5 out of 5
by Andrew j

This traveller left a rating score only Posted 09-Dec-2015 on Hotels
5 out of 5
by Rose

This traveller left a rating score only Posted 29-Oct-2015 on Hotels
5 out of 5
by A verified traveller from cleveland heights, oh

Same time next year

Posted 26-Oct-2015
Pros: They have the total customer experience nailed.
Cons: They are firing on all cylinders; would change nothing.
Location: Shopping and Georgetown restaurants are a short hike.
My wife has run the Marine Corps Marathon for seven consecutive years, and the last six have been spent at the Fairmount in Georgetown. The service is great; many of the staffers recognize us by name, even though we are only there once a year. Food at the Juniper restaurant is quite good; rooms are spacious and comfy; amenities are excellent. Concierge service is great, and they have been delivering great quality from the first time we stayed there. Considering the quality of this hotel, weekend prices are quite reasonable. We will be back.
5 out of 5
by A verified traveller from New York, NY

Very customer focused

Posted 26-Oct-2015
From the moment I checked in the staff at the Fairmont were professional and welcoming! The front desk was efficient, the bartenders attentive but not cloying and the restaurant during breakfast was awesome! I highly reccomend
5 out of 5
by A verified traveller

Posted 22-Oct-2015 on Hotels
Excellent place to stay, well located, service great throughout, comfortable everything. The restaurant has a fabulous buffet breakfast, and a gorgeous courtyard garden area for dining as well. The gym offers a lot but it is an outside company within the hotel therefore not quite Fairmont standard. Would stay again !