Ratings based on 1,267 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Windsor Ont.

Big but nice hotel

Posted 16-Sep-2016
Pros: This hotel is located in the center of Warsow ..
Cons: I don't know
Location: Everywhere is close -to shops , museums, theaters
Every think was excellent.I like this hotel and I recommend to others people
4out of 5
by A verified traveller from JAPAN

クオリティーの割にはリーズナブル

Posted 05-Sep-2016
Pros: コンビニやスーパーが近い。
Cons: 冷蔵庫を無料に。
Location: 良い。
安めのへやだったのですが、ある程度広くて使い易かったです。近くにコンビニもあって便利。ホテルの従業員も親切。ただ、冷蔵庫の使用が有料なのが残念。
5out of 5
by A verified traveller from Nashville

very nice property in center of Warsaw.

Posted 02-Sep-2016
Pros: Facilities..staff...
Cons: Thought the dinner menu was a tad over the top.
Location: great location. Walking distance to museum.
Staff is outstanding..entire experience was 5 star. Will return here again next time in Warsaw.
4out of 5
by A verified traveller

Posted 22-Aug-2016
Pros: Beliggenhet og utsikt
Bra hotell som var ent og velstelt, men det første som møtte oss var å få oss til å oppgradere vårt rom. Vi ønsket å inkludere frokost som eneste oppgradering og dette fikk ikke spisesalen informasjon om, og vi ble gjort oppmerksom på at vi ikke hadde inkludert dette i vår rompris. Irriterende når det meste er på "stell"
5out of 5
by A verified traveller

Lovely stay

Posted 18-Aug-2016
Good location. Nice and quiet. Big comfy bed. Decent size room. Nice staff. Lifts can get busy, especially if loads of people arrive at once, so be prepared for a bit of a wait at certain times. Lovely stay here though, would certainly return.
5out of 5
by A verified traveller from Ramat Hasharon, Israel

Very good hotel and location

Posted 18-Aug-2016
We booked a corner room for 5 nights Very nice, modern, big and well designed. We had a problem with the wi-fii, they send a technician but he said everything is ok. At the end I bought a SIM card and resolved the problem by myself. The breakfast was fantastic. I want to thanks Anna Haba from the reception that helped me with some issues. She and all the reception team were very competitive.
5out of 5
by A verified traveller from Muscat, Oman

Nice hotel. Little away from city.

Posted 15-Aug-2016
Pros: Excellent service of the staff with immediate response. Good sized room.
Cons: Swimming Pool & Health club facilities.
Location: Little away from Town.
As a 5 star hotel lacked Swimming Pool. How can a 5 star hotel given the rating without the swimming Pool & other Gym facilities. No steam room either. Only Sauna. Stay was very pleasant. Each of the staff members was helpful.
5out of 5
by A verified traveller from Espoo

Todella siisti hotelli

Posted 10-Aug-2016
Pros: siisteys
Cons: palvelu
Location: Lähellä metroasemaa
Todella siisti hotelli jossa yllättävän hyvä ja leveä sänky. Kylpyhuone oli myös tilava, siisti ja siellä oli erillinen suihku ja kylpyamme. Huone oli myös tilava. Henkilökunta ei välttämättä ollut kauhean ystävällistä, lukuun ottamatta ovimiestä.
4out of 5
by A verified traveller from Hong Kong

Nice hotel, nice location

Posted 09-Aug-2016
Pros: Great staff, spacious room and very large bathroom. Comfortable bedding, fast room service and great shower and bathtub.
Cons: The hotel could do with some simple renovations, its a little out of date.
Location: Good location. Can walk to shopping areas and old town or take subway.
The hotel has a nice location and plenty of amenities.
4out of 5
by A verified traveller from 横浜市

まあまあです。

Posted 29-Jul-2016
Pros: ホテルの朝食は値段(3,000円くらい)のこともあって、さすがに種類も多かったです。ワルシャワの物価からいっても少々高すぎる気がしました。物価の高いフィンランドのヘルシンキにあるヒルトンホテルの朝食と日本円にするとほとんど同じでしたから。
Cons: 掃除が行き届いているとは言えないように思えた。暫く(何日か)使用されていなかったのかも。そのあたりは、ホテル側の認識があったかどうか。掃除をきちんとして欲しいと思った。
Location: トラムの線路工事中だったので、交通の便からいうと少し残念だった。ただ、徒歩5分のところに地下鉄があるので地下鉄を使って旧市街等に行くことは問題ありません。
既にエクスペディアにて支払い済みであった為、クレジットカード番号を教える必要はなかったが、そのためミニバーには鍵が掛けられていた。ただ、その事を伝えられていなかったため一日目は普通にミニバーが開けられたのに、二日目から開かなくなり何か挟んでしまったかと心配してしまった。