Mercure Warszawa Grand

Photo gallery for Mercure Warszawa Grand

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Mercure Warszawa Grand

UNESCO Sustainable Travel Pledge

Mercure Warszawa Grand

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Krucza 28, Warsaw, Masovia, 00-522

Explore the area

  • Popular LocationPalace of Culture and Science14 min walk
  • Popular LocationCopernicus Monument18 min walk
  • Popular LocationChancellery of Prime Minster of Poland19 min walk
  • AirportWarsaw (WAW-Frederic Chopin)12 min drive

Choose dates to view prices

About this area

Warsaw

Mercure Warszawa Grand is located in Centrum, a neighbourhood in Warsaw, and is near a train station. National Museum and Gestapo Headquarters Museum are cultural highlights, and travellers looking to shop may want to visit Vitkac and Hala Mirowska. Looking to enjoy an event or a game while in town? See what's happening at Polish Army Stadium or Torwar Hall. Guests love the hotel's convenience for public transportation: Centrum Station is 10 minutes on foot.

What's nearby

  • Palm Tree - 9 min walk
  • Nowy Swiat Street - 11 min walk
  • Palace of Culture and Science - 14 min walk
  • Copernicus Monument - 18 min walk
  • Chancellery of Prime Minster of Poland - 19 min walk

Getting around

  • Centrum Station - 10 min walk
  • Warszawa Srodmiescie Station - 13 min walk
  • Frederic Chopin Airport (WAW) - 12 min drive

Restaurants

  • Hoza - 2 min walk
  • Tomo Sushi - 2 min walk
  • Silk&Spicy - 3 min walk
  • Trattoria da Antonio - 3 min walk
  • Palmier - 3 min walk

About this property

Mercure Warszawa Grand

Eco-friendly Warsaw hotel in Centrum with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, 24-hour room service and a business centre. Housekeeping is available on request.
Mercure Warszawa Grand offers 299 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Warsaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 85 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 6:30 AM–11 AM on weekends: PLN 55 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Grands Brasserie
  • WINESTONE

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 50 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 70.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: PLN 55 per person (approximately)
  • Self-parking fee: PLN 85 per night
  • Pet fee: PLN 50 per pet, per night
  • Rollaway bed fee: PLN 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Parking height restrictions apply

Property is also known as

Mercure Grand
Mercure Grand Warszawa
Mercure Warszawa
Mercure Warszawa Grand
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Hotel Warsaw
Mercure Warszawa Grand Warsaw
Mercure Hotel Warsaw
Mercure Hotel Grand
Mercure Warszawa Grand Hotel
Mercure Warszawa Grand Warsaw
Mercure Warszawa Grand Hotel Warsaw

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 500 out of 994 reviews
5 - Excellent 50%
Rating 4 - Good. 392 out of 994 reviews
4 - Good 39%
Rating 3 - Okay. 72 out of 994 reviews
3 - Okay 7%
Rating 2 - Poor. 19 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 994 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrality. Great breakfast although under seige at peak times. Front desk staff.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very central. Hotel is excellent. Towels should be more aboundant in rooms and the spa.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 3 nights in Jun 2022

1/5 Terrible

Liked: Cleanliness, amenities
Disliked: Staff & service
I was extremely disappointed after staying at the Mercure last week. I was awoken at 3am in the morning by a woman next door to me making extremely loud, violent threats. On making the hotel aware & asking if the woman could be removed from the hotel, they told me there was nothing that could be done meaning I had to change rooms to one in which the air con didn't work. I had 3 hours sleep that night. In the morning, I again complained, explaining that I felt unsafe to stay in the hotel for another night if the guest was allowed to stay but was again told there was nothing that could be done, despite having recordings of the woman's aggressive outbursts. I did not stay another night at the hotel & would sadly not stay there again given the experience I had. It is a shame that violent & aggressive hotel guests are valued more than the safety of all of the other guests, particularly during the current crisis in Europe.
Stayed 4 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed last at the Grand Hotel Warsawa in 1976, and although it is not nearly as formal and classic as it was back in its heyday, it is actually much more fun and practical, all at a reasonable price. I give this hotel high marks and can recommend it without reservation
Stayed 2 nights in Apr 2022