Title: Citilodge by Roomsbooked Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=5455&destination=Wakefield%2C+England%2C+United+Kingdom&selected=30438076&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Citilodge by Roomsbooked Modern comfort meets connectivity in the heart of the city, where travelers enjoy high-speed WiFi to stay connected with what matters most ## Photo gallery for Citilodge by Roomsbooked ![Reception - Citilodge by Roomsbooked (Wakefield)](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/df476a9c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Room | Desk, iron/ironing board, free WiFi, bed sheets - Citilodge by Roomsbooked (Wakefield)](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/8dc51e57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Citilodge by Roomsbooked (Wakefield)](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/42af69ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Citilodge by Roomsbooked (Wakefield)](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/5cd9f4c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Citilodge by Roomsbooked (Wakefield)](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/d0c92375.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Citilodge by Roomsbooked sits in the city center, offering travelers a practical home base with complimentary WiFi in every room. The smoke-free property provides peace of mind, while the 24-hour front desk ensures assistance is always available when needed. ## Reviews 7.0 Good ## Popular amenities - Free Wi-Fi - Housekeeping - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Double Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/f75368f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.4 Exceptional 3 reviews - Sleeps 2 - 1 Queen Bed ### View all photos for Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/858d6d5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 8.0 Very good 1 review - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double or Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/858d6d5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Family Room ![Family Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/8dc51e57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Double or Twin Room ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30440000/30438100/30438076/858d6d5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 7.2 Good 5 reviews - Sleeps 2 - 2 Single Beds OR 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FWakefield-Hotels-Citilodge-By-Roomsbooked.h30438076.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FWakefield-Hotels-Citilodge-By-Roomsbooked.h30438076.Hotel-Information) ## About the area Wakefield is home to Citilodge by Roomsbooked. Hepworth Wakefield and Wakefield Theatre Royal are cultural highlights, and some of the area's landmarks include Sandal Castle and Nostell Priory. Diggerland Yorkshire and Whistlestop Valley are also worth visiting. [Visit our Wakefield travel guide](https://www.expedia.co.uk/Wakefield.dx5455) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.68342%2C-1.49304&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CDRQUIs7DponaTGlSe8ZfZPkzy0=) Lower Warrengate, Wakefield, England, WF1 1JD ### What's nearby - ![Wakefield Cathedral](https://images.trvl-media.com/place/5455/79413417-6e84-4823-8ed3-592dae706cbd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Wakefield Cathedral 4 min walk \- 0.3 miles - Wakefield Theatre Royal 9 min walk \- 0.5 miles - Chantry Chapel of St Mary 11 min walk \- 0.6 miles - Hepworth Wakefield 11 min walk \- 0.6 miles - Mecca Bingo Wakefield 13 min walk \- 0.7 miles ### Getting around - Wakefield Kirkgate Station 8 min walk - Leeds (LBA-Leeds Bradford) 50 min drive ### Restaurants - The Six Chimneys 2 min walk - Dosa Village 4 min walk - Luis Bar At Fernandes 5 min walk - Star East 3 min walk - Bob & Berts 4 min walk ## About this property ### Citilodge by Roomsbooked Property highlights Citilodge by Roomsbooked provides everything that you need. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Smoke-free property, a 24-hour front desk and a lift Room features All 56 rooms offer amenities such as free WiFi. Extra amenities include: - Free tea bags/instant coffee and electric kettles - Baths or showers, free toiletries and hairdryers - Flat-screen TVs with digital channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/120000000/119180000/119171700/119171650/68ce08cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kiln Hotel, Wakefield (West Yorkshire), Part of the AG Collection Wakefield - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.2 Very good 30 reviews £47 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=119171650&PinnedHotelID=119171650&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/121000000/120780000/120770700/120770601/93d26ad1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 248 Halls Middlesbrough - Free Wi-Fi - Parking available - Laundry room - Microwave 8.0 Very good 12 reviews £50 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=120770601&PinnedHotelID=120770601&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/18000000/17510000/17502300/17502279/fc2a42d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Primelodge Doncaster Doncaster - Parking included - Free Wi-Fi - Breakfast available - Bar 7.2 Good 323 reviews £54 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=17502279&PinnedHotelID=17502279&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/92000000/91330000/91328100/91328091/c932f481.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The old post office hotel Halifax - Parking included - Free Wi-Fi - Housekeeping 7.4 Good 121 reviews £78 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=91328091&PinnedHotelID=91328091&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=30438076&PinnedHotelID=30438076&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=30438076,119171650,120770601,17502279,91328091) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - Lift - Low-height counter and sink - Raised toilet seat - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Desk - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 AM Early check-in subject to availability Early check-in fee: GBP 10 Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability Late check-out fee: GBP 10 ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation This property enforces quiet hours from 10:00 PM to 7:00 AM Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: GBP 100 per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: GBP 10 (subject to availability) - Late check-out fee: GBP 10 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms ### Property is also known as Citilodge Roomsbooked Wakefield Citilodge Roomsbooked Citilodge by Roomsbooked Hotel Citilodge by Roomsbooked Wakefield Citilodge by Roomsbooked Hotel Wakefield ## Frequently asked questions ### Is Citilodge by Roomsbooked pet-friendly? ### How much is parking at Citilodge by Roomsbooked? ### What time is check-in at Citilodge by Roomsbooked? ### What time is check-out at Citilodge by Roomsbooked? ### Where is Citilodge by Roomsbooked located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Citilodge by Roomsbooked Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 7.0 Location ### 8.0 Staff & service ### 6.8 Property conditions & facilities 10 - Excellent 44 8 - Good 58 6 - Okay 27 4 - Poor 16 2 - Terrible 25 ## Reviews Verified ### 8/10 Good #### Zack 15 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff was nice and quiet i would stay again ##### Zack Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### FRIDAY 15 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to be Nice stay. Easy to check-in ##### FRIDAY Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### A 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good value stay The shower was one of the best. There is storage space. The heating was really good. ##### A Stayed 2 nights in Nov 2024 Verified ### 8/10 Good #### Gillian 15 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Room had everything you needed including a fridge. ##### Gillian Stayed 1 night in Sep 2024 Verified ### 6/10 Okay #### Mr S 21 Oct 2024 Liked: Staff & service Disliked: Property conditions & facilities The property was good value of money, the staff was brilliant however, the corridor carpet needs changing as it has some kind unpleasant smell, and the shower wasn't working properly. I did however enjoyed my stay. ##### Mr S Stayed 2 nights in Oct 2024 Verified ### 8/10 Good #### VIctoria 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous value for money. Lovely and clean, except for a washed in stain on the linen, but was clean, so all good. Good to have microwave and fridge in the room. Only let down was the heating didn’t appear to work, but I didn’t mention it so may have been easily fixed. Overall great stay. ##### VIctoria Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Glen 11 Sept 2024 Liked: Amenities, property conditions & facilities Room was clean and tidy bonus was a microwave in the room only down side was shower head wasnt functioning properly with water going allover the place looked like saseal had gone otherwise good stay ##### Glen Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### Chris 23 Oct 2024 The fees of £100 is abit expensive? And i booked a queen size bed they changed the room on my booking to a small double bed apart from that was clean ##### Chris Stayed 1 night in Oct 2024 Verified ### 2/10 Terrible #### Verified traveller 29 Aug 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Avoid at all costs Shabby & felt unsafe - not recommended & wouldn't stay here again. I'm a business traveller as work in Wakefield two/three days a week, and this is probably one of the worst hotels I've ever stayed in. I paid £45/night and was due to stay two nights, but decided to leave after one night and lose the price paid for the second night. Didn't even try to complain, as I'm sure it would be pointless. Positives: daily housekeeping, accessible location, price reasonable, microwave & small fridge available, free all day parking (although it'd be good if they advised of that rather than mislead guests saying there's no parking). Negatives: where to start! No soap in bathroom so had to go to a local supermarket to buy soap before I could use it, tired & shabby decor, room in 3rd floor without lift (which was interesting, given I've recently had keyhole knee surgery & had quite a bit of luggage), difficult receptionist who made me walk 30 mins to my car & back as she wouldn't check me in without ID & wouldn't budge until I threatened to write a complaint, very dodgy-looking people in the lobby & around the outside, felt unsafe in case of a fire. ##### Verified traveller Stayed 2 nights in Aug 2024 Verified ### 6/10 Okay #### Thelma 26 Sept 2024 Liked: Staff & service Quiet ##### Thelma Stayed 2 nights in Sep 2024 Verified ### 10/10 Excellent #### Marc 2 Oct 2024 Liked: Cleanliness, staff & service Room was excellent value for money. Disappointing that no shower gel or shampoo provided but not the end of the world. Mattress very thin but other than those things all good. ##### Marc Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### Wen-Cheng 6 Feb 2025 EVERYTHING ALL RIGHT ONLY THING IS NO WIFI ##### Wen-Cheng Stayed 3 nights in Feb 2025 Verified ### 6/10 Okay #### Richard 1 Oct 2024 Liked: Cleanliness, staff & service, room comfort Lights where missing in the bathroom over the mirror . ##### Richard Stayed 2 nights in Sep 2024 Verified ### 2/10 Terrible #### Abi 29 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Smells so strongly of cigarettes, burn marks on the furniture, felt overall dirty and run down ##### Abi Stayed 2 nights in Sep 2024 Verified ### 6/10 Okay #### Verified traveller 30 Aug 2024 Liked: Cleanliness, room comfort Shower was not working properly. No power points around the bed. Mould under the shower in the silicon. A fridge would be nice ##### Verified traveller Stayed 2 nights in Aug 2024 Verified ### 4/10 Poor #### Mohammad 22 Sept 2024 Disliked: Staff & service, property conditions & facilities Shower not working No facilities provided as promised ##### Mohammad Stayed 1 night in Sep 2024 Verified ### 2/10 Terrible #### Steven 19 Sept 2024 Disliked: Amenities First room I was offered had a bad smell of stale cigarettes. Second room was in a bad state of repair. I didn’t ask to look at another room and I left. I was amazed later when I was told I wouldn’t be getting a refund ![](https://a.travel-assets.com/ugc/hotel-reviews/66820C336214E59C51ECF4603F0A521D8160C63A1726759660750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6A65201C0F1640D5045BC658E103C61ACEBA28221726759660198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B8456D64FA8181BCFAE63C8063483AAC48D280FD1726759657544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E58CBED46ECA6B6E26D7882CE87467E0712935DC1726759659560.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Steven Stayed 1 night in Sep 2024 Verified ### 6/10 Okay #### Gracious 21 Sept 2024 I mean for budget accommodation it’s okay. I wasn’t expecting 5 star treatment for the money I paid. The room I had provided an electric jug for making tea but they didn’t put cups. We were using mc Donald’s plastic cups- we had bought drinks earlier. The toilet had a brownish colour looked like poo. But I am thankful I had a place to sleep for those nights ##### Gracious Stayed 2 nights in Sep 2024 Verified ### 2/10 Terrible #### David 7 Nov 2024 Disliked: Amenities Worst hotel I’ve ever stayed in. The bedding in my room was not clean with other peoples hair all over it. Moved to another room and that one was just as bad with snot on the walls and stains all over the carpet as well as holes filled in the walls with filler but not sanded and painted. Horrible! ![](https://a.travel-assets.com/ugc/hotel-reviews/6B53EBD53AF18E6AD91C524ECB191B6445AA0BA41730937806134.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BF4BD0A6264A30292C2DD8F0BA76F3DAF012F7761730937808946.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0286A2EE14BAF4CCAAF88588A7EBE7F81B01D41B1730937812780.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EEF154BA18A301AED4D8CC085BF241D9090D830D1730937811710.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### David Stayed 1 night in Nov 2024 Verified ### 4/10 Poor #### Simon 17 Oct 2024 Disliked: Staff & service #### Not great Firstly I was charged a £100 deposit which I was not made aware of before I booked, It’s been 4 weeks since I stayed and the deposit still hasn’t been refunded, The main office actually says they have no record of me staying. The room was dated and a little scruffy, Stains on the curtains and the tv didn’t work. The hotel lobby wasn’t up to scratch at all, The receptionist was ignorant and not very friendly at all. I will not be staying with citilodge ever again, I’m not even sure if I will use hotels.com again. ##### Simon Stayed 1 night in Sep 2024 Verified ### 8/10 Good #### N 19 Oct 2024 Liked: Cleanliness, property conditions & facilities, room comfort Not bad at all apart from the £100 deposit and needing to go home for photo ID to confirm booking.... never had to show ID before or pay deposit ##### N Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### Verified traveller 21 Dec 2021 Disliked: Staff & service Very noisy hotel. Walls paper thin. ##### Verified traveller Stayed 1 night in Dec 2021 Verified ### 2/10 Terrible #### Richard 9 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible. Had booked 2nights. Did not stay one night. Checked into another hotel. Upon arrival we were informed that the hotel is housing the homeless and a drug rehab centre. We were greeted with a lot ##### Richard Stayed 2 nights in Dec 2021 Verified ### 2/10 Terrible #### Alison 4 Dec 2021 #### Not good Scruffy room. Broken tiles in bathroom. Clumps of hair in towels. Broken toilet seat ##### Alison Stayed 1 night in Dec 2021 Verified ### 6/10 Okay #### Verified traveller 10 Oct 2021 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Poor customer service The customer service was shocking I absolutely love this hotel stayed a few times now and never had a problem till today I got someone who didn't know what they was doing and the security guard was been funny when I went to check in because the girl on desk didn't know what she was doing and he was trying to help but got a little man when I tried showing my email that I had booked through hotels.com ##### Verified traveller Stayed 1 night in Oct 2021 ### Expedia's Latest Trends ### Hotels > - [The Skipton Hotel - Formerly Hotel Rendezvous](https://www.expedia.co.uk/Skipton-Hotels-Hotel-Rendezvous.h41466.Hotel-Information) > - [OYO Shanklin Beach Hotel](https://www.expedia.co.uk/Shanklin-Hotels-OYO-Shanklin-Beach-Hotel.h7539838.Hotel-Information) > - [Brock Cottage private Hot Tub DOG/Cat FRIENDLY\* with on site fishing](https://www.expedia.co.uk/Pickering-Hotels-Spacious-Stone-Cottage-DOG-FRIENDLY.h36805890.Hotel-Information) > - [Crafted at Powdermills](https://www.expedia.co.uk/Battle-Hotels-Powdermills-Country-House-Hotel.h195688.Hotel-Information) > - [voco Lythe Hill Hotel & Spa by IHG](https://www.expedia.co.uk/Haslemere-Hotels-Voco-Lythe-Hill-Hotel-Spa.h517258.Hotel-Information) > - [Bear Lodge - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Bear-Lodge-Aspinall-Foundation.h40101484.Hotel-Information) > - [DoubleTree by Hilton London Elstree](https://www.expedia.co.uk/Borehamwood-Hotels-DoubleTree-By-Hilton-London-Elstree.h18549.Hotel-Information) > - [Hampton by Hilton Canterbury](https://www.expedia.co.uk/Canterbury-Hotels-Hampton-Inn-Canterbury.h66541221.Hotel-Information) > - [Pinewood Camping Pods - At Port Lympne Reserve](https://www.expedia.co.uk/Hythe-Hotels-Pinewood-Apinall-Foundation.h40101599.Hotel-Information) > - [Exeter Rougemont hotel by Sunday](https://www.expedia.co.uk/Exeter-Hotels-Exeter-Rougemont-Hotel-By-Sunday.h7784.Hotel-Information) > - [Mermaid, Ipswich by Marston's Inns](https://www.expedia.co.uk/Ipswich-Hotels-Mermaid.h31883430.Hotel-Information) > - [Wild Rose Caravan Park](https://www.expedia.co.uk/Appleby-In-Westmorland-Hotels-Wild-Rose-Caravan-Park.h24459296.Hotel-Information) > - [Sandman Signature Sheffield Quays Hotel](https://www.expedia.co.uk/Sheffield-Hotels-The-Quays-Hotel-Sheffield.h46197620.Hotel-Information) > - [Crow Wood Hotel & Spa Resort](https://www.expedia.co.uk/Burnley-Hotels-Crowwood-Hotel-Spa-Resort.h38222710.Hotel-Information) > - [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > - [White Hart, Exeter by Marston's Inns](https://www.expedia.co.uk/Exeter-Hotels-White-Hart.h11899395.Hotel-Information) > - [Skegness The Royal Hotel](https://www.expedia.co.uk/Skegness-Hotels-The-Royal-Hotel-Skegness.h23931999.Hotel-Information) > - [The Swan Hotel](https://www.expedia.co.uk/Wells-Hotels-The-Swan-Hotel.h26791.Hotel-Information) > - [voco Leicester by IHG](https://www.expedia.co.uk/Leicester-Hotels-Voco-Leicester.h76596043.Hotel-Information) > - [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > - [Soar Mill Cove Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Soar-Mill-Cove-Hotel.h2042032.Hotel-Information) > - [The Aviator, formerly Smugglers Cove, Clacton On Sea by Marston's Inns](https://www.expedia.co.uk/Clacton-On-Sea-Hotels-Smugglers-Cove-By-Marstons-Inns.h35853904.Hotel-Information) > - [Canterbury Bell, Margate by Marston's Inns](https://www.expedia.co.uk/Broadstairs-Hotels-Canterbury-Bell.h33103125.Hotel-Information) > - [Samsara Retreat and Yoga - Adults Only](https://www.expedia.co.uk/Maidstone-Hotels-Samsara-Retreat-And-Yoga.h41349775.Hotel-Information) > - [Seven Hotel](https://www.expedia.co.uk/Southend-On-Sea-Hotels-Seven-Hotel.h19282555.Hotel-Information) > - [Yeoldon House](https://www.expedia.co.uk/Bideford-Hotels-Yeoldon-House.h2764122.Hotel-Information) > - [Wild Thyme & Honey](https://www.expedia.co.uk/Cirencester-Hotels-Wild-Thyme-Honey.h9241983.Hotel-Information) > - [Cromer Country Club](https://www.expedia.co.uk/Cromer-Hotels-Cromer-Country-Club.h1927781.Hotel-Information) > - [Chewton Glen Hotel & Spa](https://www.expedia.co.uk/New-Milton-Hotels-Chewton-Glen-Hotel-Spa.h528432.Hotel-Information) ---