I am a local. I have stayed at this hotel several times before without any issues. I reserved a room here for the weekend to celebrate my birthday with some friends. My reservations were for a room with Ocean view I was given a room that had partial ocean view. I found the description of the room online to be misleading. I was disappointed that I didn’t have full ocean view as that was the main reason for my reservation at the beach.
In spite of checking in early, they did not have an ocean front room To accommodate my request.
I was offered a two bedroom suite for additional price of $250.
Although the room itself was clean, the floors were dirty. I walked with my socks on and within half hour, the bottom of my socks were black.
Also, on this particular weekend, there was only one working elevator. I waited 10 minutes for an elevator that was empty so that I can leave. I ended up walking down six flights with my luggage.
Unfortunately, this time my day was not the best experience, especially when celebrating my birthday.
I do have to add that the staff was very nice and friendly.