Vincom Mega Mall Royal City

Service was impeccable. There's always someone to open the door and help with luggage. Rooms are a touch outdated but very well maintained and clean. We were on the 6th floor and there was minimal noise. Overall the room was a really nice oasis to return to after a day in the heat and hustle of Hanoi. They change the towels and sheets and clean the room on a daily basis. There is a terrace on the top floor which we regret not visiting and a gym which was adequate for us. They also had breakfast for an additional fee which we didn't get but looked good. If we ever visit Hanoi again we will definitely return to Acoustic where they go above and beyond to assist you. We were beyond pleased with our stay here.

Absolutely amazing. Great location in the Old Town near the lake. Great shopping. The rooms a small. That is informative, not a complaint. The beds, pillows, ac very comfortable. Loved the small pool and the roof top bar. I went there everyday. Also, had a nice gym with a view of the city. I cannot imagine a better place to stay in Hanoi.

All the staff particularly Chun were so helpful with all our questions including where to eat and shop. The hotel is located in a great location, easy walk to train street and many of the main attractions. Definately coming back to stay.