Title: Novotel Hanoi Thai Ha Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Hanoi Thai Ha Luxury hotel with full-service spa and fitness centre ## Photo gallery for Novotel Hanoi Thai Ha ![Front of property – evening/night - Novotel Hanoi Thai Ha (Hanoi)](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/2689a8b4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; local and international cuisine - Novotel Hanoi Thai Ha (Hanoi)](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/a71abf38.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk - Novotel Hanoi Thai Ha (Hanoi)](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/dbbab4f1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Novotel Hanoi Thai Ha (Hanoi)](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/w3000h2249x0y1-37e9d64d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, minibar, in-room safe, desk - Novotel Hanoi Thai Ha (Hanoi)](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/c5361b78.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Hanoi Thai Ha welcomes visitors near Hoan Kiem Lake. Guests refresh at the outdoor pool or book rejuvenating massages at the spa. The rooftop terrace offers stunning views, while the restaurant serves local cuisine with special menu options for children. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Bar - Spa - Breakfast available - Gym - Room service £70 includes taxes & fees 10 Jan - 11 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=33718937&PinnedHotelID=33718937&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Executive Apartment, 1 King Bed, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/e071774e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed, City View 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 635 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, City View ![Deluxe Room, 1 King Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/cfc4198e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Kitchenette Fridge LED TV Washing machine - 570 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room, 2 Single Beds, City View ![Deluxe Room, 2 Single Beds, City View | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/bbc7b4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Kitchenette Fridge LED TV Washing machine - 570 sq ft - City view - Sleeps 4 - 2 Single Beds ### View all photos for Superior Room, 2 Single Beds, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/c9db5ed2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding Blackout curtains - 334 sq ft - City view - Sleeps 4 - 2 Single Beds ### View all photos for Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/e071774e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 775 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/33be420c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Air conditioning Connecting rooms available Free cots/infant beds Kitchenette - 775 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Superior Room, 1 King Bed, City View ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/33be420c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, City View 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge LED TV Hypo-allergenic bedding Blackout curtains - 334 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Executive Apartment, 2 Bedrooms ![Executive Apartment, 2 Bedrooms | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33720000/33719000/33718937/c5262dc1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 2 Bedrooms ### Highlights Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Kitchen Fridge Dining table - 97 sq ft - 2 bedrooms - City view - Sleeps 8 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 554 reviews £53 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f7470669-df7d-4aee-a7fd-17fa88f7df4f&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/41febdc3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 566 reviews £140 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2026-1-3&chkout=2026-1-4&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f7470669-df7d-4aee-a7fd-17fa88f7df4f&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/122000000/121870000/121863700/121863652/8d4ed022.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paon Boutique Hotel & Spa Old Quarter - Pool - Breakfast included - Spa - Free WiFi 8.0 Very good 2 reviews £83 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Paon-Boutique-Hotel-Spa.h121863652.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f7470669-df7d-4aee-a7fd-17fa88f7df4f&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,005 reviews £111 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f7470669-df7d-4aee-a7fd-17fa88f7df4f&top_cur=GBP) Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/84000000/83130000/83122200/83122145/3da541b6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Meritel Hanoi Old Quarter - Pool - Hot tub - Spa - Free WiFi 9.6 Exceptional 465 reviews £67 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=f7470669-df7d-4aee-a7fd-17fa88f7df4f&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Novotel-Hanoi-Thai-Ha.h33718937.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Novotel-Hanoi-Thai-Ha.h33718937.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.00962%2C105.82416&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=iSqF1xYRuOYIjp_HMUx8aDj1HSQ=) 2 Thai Ha Street, Dong Da District, Hanoi, 100000 #### What's nearby - Dong Da General Hospital \- 12 min walk \- 0.6 miles - Vincom Mega Mall Royal City \- 15 min walk \- 0.8 miles - US Embassy \- 2 min drive \- 1.0 mile - Hanoi French Hospital \- 2 min drive \- 1.4 miles - Temple of Literature \- 3 min drive \- 1.6 miles #### Getting around - Hanoi Railway Station - 14 min drive - Ga Hà Đông Station - 30 min drive - Hanoi (HAN-Noi Bai Intl.) - 40 min drive #### Restaurants - ‪The Coffee House - Số 1 Thái Hà - ‬1 min walk - ‪Food Exchange - ‬1 min walk - ‪Bún Canh Cá Rô - ‬4 min walk - ‪McDonald's 麦当劳 - ‬1 min walk - ‪Oriberry - ‬3 min walk ## About this property ### Novotel Hanoi Thai Ha Luxury family-friendly hotel near Hoan Kiem Lake Take advantage of a poolside bar, an arcade/games room and dry cleaning/laundry services at Novotel Hanoi Thai Ha. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Full breakfast (surcharge), express check-out and supervised childcare (surcharge) - A porter/bellboy, a 24-hour front desk and a banquet hall Room features All 343 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries and baths or showers - 46-inch LED TVs with cable channels - Wardrobes/cupboards, fridges and free infant beds ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/14000000/13100000/13099700/13099651/ab0c7395.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Suites Hanoi Cau Giay - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 252 reviews £66 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=13099651&PinnedHotelID=13099651&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/91000000/90100000/90097300/90097245/75cec0d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand K Hotel Suites Hanoi Cau Giay - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 160 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=90097245&PinnedHotelID=90097245&HadPinnedHotel=true®ionId=-1&adults=2) ![House, 1 King Bed (Upper) | Living area | 65-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/93000000/92190000/92187100/92187008/f8c878cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L7 WEST LAKE HANOI By LOTTE HOTELS Tay Ho - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 350 reviews £103 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=92187008&PinnedHotelID=92187008&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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VND 396,900 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Food Exchange - Gourmet Bar ### Things to do - Arcade/game room - Children's pool - Free children's club - Full-service spa - Gym - Outdoor pool - Sauna - Steam room ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's games - Children's pool - Children's toys - Free children's club - In-room cot - In-room refrigerator - Outdoor pool - Rollaway/extra bed (surcharge) - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 10 meeting rooms - 2,303 square feet of conference space - Business centre - Computer station ### Outdoors - Pool loungers - Pool umbrellas - Vegetable garden ### Full-service spa - Couples treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 27 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 46-inch LED TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 981750.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately VND 396900 per person - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: VND 981750.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work Parking height restrictions apply Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Hanoi Thai Ha Opening May 2019 Hotel Novotel Hanoi Thai Ha Opening June 2019 Hotel Novotel Thai Ha Opening June 2019 Hotel Novotel Hanoi Thai Ha Opening June 2019 Novotel Thai Ha Opening June 2019 Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel Hotel Novotel Hanoi Thai Ha (Opening June 2019) Novotel Hanoi Thai Ha (Opening June 2019) Hanoi Novotel Hanoi Thai Ha (Opening May 2019) Novotel Hanoi Thai Ha Hotel Novotel Hanoi Thai Ha Hanoi Novotel Hanoi Thai Ha Hotel Hanoi Novotel Hanoi Thai Ha (Opening November 2019) ## Frequently asked questions ### Does Novotel Hanoi Thai Ha have a pool? ### How much does it cost to stay at Novotel Hanoi Thai Ha? ### Is Novotel Hanoi Thai Ha pet-friendly? ### How much is parking at Novotel Hanoi Thai Ha? ### What time is check-in at Novotel Hanoi Thai Ha? ### What time is check-out at Novotel Hanoi Thai Ha? ### Where is Novotel Hanoi Thai Ha located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Hanoi Thai Ha Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 56 8 - Good 22 6 - Okay 5 4 - Poor 4 2 - Terrible 2 ## Reviews ### 8/10 Good #### HANAH 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious rooms. Good for family. ##### HANAH Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Sonny 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent place to stay Spacious and very comfortable room ##### Sonny Stayed 5 nights in Oct 2023 ### 8/10 Good #### Kishan 12 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and nice hotel room ##### Kishan Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sonny 15 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping ##### Sonny Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Verified traveller 9 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Excellent hotel all round - quite, comfortable rooms, good service, reasonable price. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### MAXIME 24 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PERFECT STAY It was one of the best hotels I have ever stayed! I highly recommend it. The service from the entrance to the restaurant to the spa to the room service, laundry was outstanding! I will certainly come back to this hotel next time I will be in Vietnam. ##### MAXIME Stayed 2 nights in Mar 2024 ### 8/10 Good #### BINH 28 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room is modern and well equipped. The surrounding area has most of the things you need. ##### BINH Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Sue Phay 28 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous. ##### Sue Phay Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Sue Phay 13 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel. ##### Sue Phay Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jennifer 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays. ##### Jennifer Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### Verified traveller 26 Apr 2025 Disliked: Staff & service #### Rude and impatient check in staff. When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### NAMMIN 21 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### NAMMIN Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Antonio 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife. ##### Antonio Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Choon Ming 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was given a free upgrade of the room upon check in which was a lovely surprise. ![](https://a.travel-assets.com/ugc/hotel-reviews/34496b76-b81c-4df8-a1f3-7a4bf4248656-1752984257151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3523531c-a479-4e2b-804a-de1b7423f706-1752984256841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Choon Ming Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yiyun 21 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice staff Good hotel and nice staff ##### Yiyun Stayed 1 night in Mar 2025 ### 10/10 Excellent #### T 16 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great new hotel. Great new hotel if you need to be staying in the Thai Ha area of Hanoi ##### T Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Chris 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always great 👍 👌 👏 ##### Chris Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Kevin 9 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful and friendly staff. The hotel room conditions looks very new. ##### Kevin Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Hieu 28 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities verry good ##### Hieu Stayed 1 night in Nov 2023 ### 8/10 Good #### Verified traveller 27 Feb 2025 Liked: Cleanliness, room comfort Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious. ![](https://a.travel-assets.com/ugc/hotel-reviews/5108E0591B47177AE60DBBEB88AAF6EBC952E6151740636173420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 3 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice, good hotel, Hotel is very good..- rooms clean , on the expensive side, breakfast expensive, McDonalds across the street.. The pool was really not in operation ( no towels, no attendant, but it was raining ..) So all , as Novotels are.. ##### Verified traveller Stayed 1 night in Apr 2023 ### 4/10 Poor #### bharat 15 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training. ##### bharat Stayed 1 night in Feb 2025 ### 8/10 Good #### Verified traveller 23 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay. No problem at check-in. Requires card to go to your floor. Overall, room is big and comfortable. Usb port at the desk is broken though. Tried dinner at the restaurant. Communication and quality need improvement. ##### Verified traveller Stayed 4 nights in Oct 2022 ### 8/10 Good #### Bhaskar 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Water bottle must be more than 2lit ##### Bhaskar Stayed 4 nights in May 2024 ### 8/10 Good #### Tiep 15 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities N/a ##### Tiep Stayed 2 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)