Vikajärvi Holidays from £575

We did not receive the details to enter the apartment till we called them up on reaching the apartment which was very inconvenient as there are many apartments and the name on them is different from what was there in the booking. We wasted a lot of time trying to locate it and get the checkin details standing in the cold outside, so the starting experience was not good at all. The apartment is very nice and the location good. However, we found it difficult to use the oven as there were no oven gloves or aluminium foil, we wern't sure if any of the dishes were oven proof. There is a washing machine but no detergent. When we asked them for it they asked us to come to their office which was 2 km away instead of delivering it or making sure everything required was available in the apartment in the first place, so their processes need some looking into! There was salt and oil only provided, no sugar, tea, coffee or creamers! We didn't find any shops closeby!

I LOVED this place! I stayed here one night because I could not get a room The Arctic Lights Hotel down the street, where I then moved for the rest of my stay in (highly forgettable) Rovaniemi. I so wish I had stayed here the entire time. It seems to be the one establishment in Rovaniemi that doesn't try to fleece you at every turn. Super comfortable, modern, immaculate and friendly. The kitchen was a godsend. The staff kindly rushed to allow an early check in. The well-appointed kitchen was stuffed with quality foods, included in the room rate. The bed was far more comfortable than the bed at Arctic Lights (a perfectly fine but overrated conventional hotel). HIGHLY RECOMMENDED!

I want to stress how accommodating and attentive the staff was. Reception truly was very welcoming and I do not want my review to reflect on them at all. Could not have been happier with them. That being said the property condition was just not it. There was mud EVERYWHERE; black snow, bit construction signs and and large construction trucks - it just totally totally ruined the feel of the place. The cabin itself was pretty low end in my opinion. Coming from The Northern Lights Village - this was definitely a downgrade and did not feel luxurious or relaxing at all :/ the hottub was nice but the view was black snow, mud and an ugly wooden panel; again just ruining the entire moment. The cabins also had these drapes that were very annoying to deal with and quite literally block the Aurora. I had to wait several pictures to remove the drapes. Disappointed by the location but very happy with the Aurora Borealis. I hate to leave such a critical review but I think it’s important for consumers to know what they are getting for $600/night. Value is just not there.