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Overview of Mercure Hotel Raphael Wien

Photo gallery

Guest reviews

3.9/5 Good
140 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Gym

Map

Explore the area

Popular LocationRaimund Theater1 min walk
Popular LocationWiener Stadthalle19 min walk
Popular LocationNaschmarkt10 min drive
AirportVienna (VIE-Vienna Intl.)26 min drive

Choose dates to view prices

  • Privilege, Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show more
  • Standard Double Room

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show more
  • Standard Double Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show more

About this area

Vienna

Located in Vienna's Mariahilf neighbourhood, Mercure Hotel Raphael Wien is in the city centre and near a metro station. Vienna State Opera and Belvedere are cultural highlights, and some of the area's notable landmarks include Schoenbrunn Palace and Hofburg Imperial Palace. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium. Our guests appreciate the hotel's convenience for public transport: Gumpendorfer Street U-Bahn is 3 minutes by foot and Margaretengurtel U-Bahn is 6 minutes.

Map
Popular Location

What's nearby

  • Raimund Theater - 1 min walk
  • Wiener Stadthalle - 19 min walk
  • Schoenbrunn Palace - 9 min drive
  • Naschmarkt - 10 min drive
  • Museumsquartier - 11 min drive

Getting around

  • Gumpendorfer Street U-Bahn - 3 min walk
  • Westbahnhof station - 8 min walk
  • Vienna (VIE-Vienna Intl.) - 26 min drive

About this property

Mercure Hotel Raphael Wien

4-star Vienna hotel in Mariahilf, walk to Raimund Theater
Along with a 24-hour fitness centre, this smoke-free hotel has a sauna and self parking. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site. All 78 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include free local calls, hairdryers and safes.
Mercure Hotel Raphael Wien offers 78 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking: EUR 16 per day
Limited parking spaces
Parking height restrictions apply
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 16 per person

Things to do

24-hour fitness centre
Sauna

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
German
Hungarian
Romanian
Russian
Serbian
Slovenian
Thai

Business services

1 meeting room
Business centre

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Fridge

More

Desk
Free local calls
Iron/ironing board (on request)
Phone
Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per stay.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 45 per vehicle (one way)
  • Covered self-parking fee: EUR 16 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include carbon monoxide detector, a smoke detector and a security system.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Das President Vienna
Mercure Hotel Raphael Wien Opening June 2016 Vienna
Das President Vienna
Das President
Golden Tulip Wien City Hotel Vienna
Golden Tulip Hotel Vienna
Mercure Hotel Raphael Wien Opening June 2016
Mercure Raphael Wien Opening June 2016 Vienna
Mercure Raphael Wien Opening June 2016
Mercure Hotel Raphael Wien Vienna
Mercure Raphael Wien Vienna
Mercure Raphael Wien
Mercure Hotel Raphael Wien (Opening June 2016)
Hotel Das President
Mercure Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel
Mercure Hotel Raphael Wien Vienna
Mercure Hotel Raphael Wien Hotel Vienna

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel Raphael Wien and receive a full refund?
Yes, Mercure Hotel Raphael Wien offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel Raphael Wien cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Hotel Raphael Wien pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for EUR 16 per day. Limited spots are available.
What time is check-in at Mercure Hotel Raphael Wien?
Check-in is from 3:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Mercure Hotel Raphael Wien?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Mercure Hotel Raphael Wien provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 45 per vehicle, one way, applies.
Where is this hotel located?
Located in Mariahilf, this hotel is within 1 mile (2 km) of Mariahilfer Street, Wiener Stadthalle and Raimund Theater. Naschmarkt and Schoenbrunn Palace are also within 2 miles (3 km). Gumpendorfer Street U-Bahn is only a 3-minute walk and Margaretengurtel U-Bahn is 6 minutes.

Guest reviews

5 - Excellent
41
4 - Good
60
3 - Okay
21
2 - Mediocre
13
1 - Poor
5
4.2
Cleanliness
3.9
Service and Staff
3.5
Amenities
3.8
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service

Hotel has a nice location and it's very cozy. There is a low shelf above the sink in the bathroom, which makes really hard to wash your face without wetting the floor. Apparently there is a leak in the bathtub or in the bathtub glass door. We slept on a twin bed (not double as expected) with two separated blankets.

Stayed 3 nights in Jan 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Oct 2019

3/5

  • Liked: Cleanliness

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 3 nights in Jul 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent business hotel

Stayed 1 night in Jun 2019